MyLivingChoice

NorthCare Hoxie

1939 Hoxie Ave

4.3(6 ratings)· Richland average: 4.3

Part of NorthCare · all operators · 5 communities

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NorthCare Hoxie, photo 11 / 3

Quick Facts

Total units
16
Licensed capacity
16 residents

Washington DSHS

Community size
Licensed for only 16 residents total
Care setting
Small home-like setting versus institutional facilities

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe NorthCare Hoxie as a small, home-like assisted living community in Richland, WA, where staff are seen as caring and treat residents like family. Most reviewers praise the personal attention possible in such a small setting, though one family reported a serious care failure and another noted the need to closely monitor medication decisions.

What reviewers praise

  • Staff described as kind and dedicated
  • Family-like, home-style atmosphere
  • Personal attention in a small setting
  • Residents and staff described as feeling like family

What reviewers flag

  • One report of delayed response to a medical emergency and fall
  • One family noted medication changes made without their required consent
  • Reviewers say families must stay closely involved to ensure care quality

AI-generated from reviews and community data.

NorthCare Hoxie is a senior living community in Richland, Washington offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.3 out of 5 across 6 reviews.

About NorthCare Hoxie

NorthCare Hoxie is an assisted living community in Richland, Washington, licensed for up to 16 residents.

The community provides 24-hour staff coverage, medication management, and an emergency call system for resident safety. Housekeeping services and social activities are available, and the facility is wheelchair accessible.

Types of Care at NorthCare Hoxie

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of NorthCare Hoxie

4.3overall · 6 ratings combined

4.3★ on Google (6)

Michelle Rosenkranz

Jan 2026

via Google ↗ · Report

My mom was lost and always full of anxiety. We moved her here to the Richland Memory care and we love it!!! I cannot brag this place up enough! Everyone is so good to my mom and the other residents are like family. I spend a lot of time there because it is such a welcome environment.

Joy Morrison

Feb 2024

via Google ↗ · Report

My mother in law was only there for a short time before she passed away, but the staff there was amazing!!! I wish we would have found you guys sooner. The love, care, and patience of the staff is the best! She was truly cared for like family by the staff.

Rebecca Pringle

Dec 2022

via Google ↗ · Report

The staff there are so kind and very dedicated to the people they take care of.

Charlotte Box

Feb 2021

via Google ↗ · Report

My husband was there for a year and a half. I was a hands on caregiver so wanted to be kept in the loop. There was some clashing but we worked through things. He received good care there. I got to know all the residents and staff who became like family. Unfortunately Covid 19 made visiting his last 7 months hard. Thankfully I was able to be with him his last three days of life. I would recommend this place. I had my husband in two institutional facilities before moving him to Rosetta. Being in a 'home' like setting is the best way to go in my opinion. The staff gets to know your loved one and you where in the 'institutional' facility they are just one of many. The aides were great but you have to be on top with the facility nurse and director. They were instructed to get my permission before any medications changes which they did not always do. Unfortunately, even though I have no proof, I believe the last unauthorized medication facilitated a quick decline.

Jaimee Hughes

Apr 2017

via Google ↗ · Report

My grandmother received very poor care during her short stay. They did not respond to medical needs in a timely manner. My husband and I are both nurses and are astounded at her decline over the course of the 3 weeks she was there. She suffered a fall and blow to the head without further hospital follow up or diagnostics. Her cognitive status is now drastically different, but the nurse there claims she is the same as when she arrived. Details are unclear....we will be following up with the state.

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Frequently Asked Questions

What types of care does NorthCare Hoxie offer?

NorthCare Hoxie offers Assisted Living.

Where is NorthCare Hoxie located?

NorthCare Hoxie is located at 1939 Hoxie Ave in Richland, Washington.

What do families say about NorthCare Hoxie?

NorthCare Hoxie carries a 4.3 out of 5 rating from 6 Google reviews. Families describe NorthCare Hoxie as a small, home-like assisted living community in Richland, WA, where staff are seen as caring and treat residents like family. Most reviewers praise the personal attention possible in such a small setting, though one family reported a serious care failure and another noted the need to closely monitor medication decisions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit NorthCare Hoxie?

Submit the Request Information form on this page, or contact NorthCare Hoxie directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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