Jeannine Carter
Feb 2026
Such kind staff and always clean. Never that certain smell you find in so many places. A very positive, caring environment
Brookdale Richland
1629 George Washington Way3.6(37 ratings)· Richland average: 4.3
Part of Brookdale Senior Living · all operators · 536 communities · 4.3★ average
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1 / 6Quick Facts
- Total units
- 159
- Licensed capacity
- 159 residents
Washington DSHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
There isn't enough review detail available for Brookdale Richland to identify specific themes families mention about daily life, staff, or care quality. The community holds a 3.6 out of 5 rating from 37 Google reviews, but the underlying comments were not provided for analysis.
AI-generated from reviews and community data.
Brookdale Richland is a senior living community in Richland, Washington offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 37 reviews.
About Brookdale Richland
Brookdale Richland is an assisted living community in Richland, Washington, licensed for up to 159 residents. The community offers 24-hour staffing, medication management, housekeeping, laundry service, and dietary accommodations. Amenities include private rooms, a restaurant-style dining room, an emergency call system, gathering and activity spaces, wheelchair accessibility, and social activities.
Reviewers describe mixed experiences. Some families praised the staff as hardworking, responsive, and caring, noting that the community helped ease the stress of senior care and maintained a clean, positive environment. Other reviewers reported challenges with phone communication, cleanliness concerns in bathrooms, and a quiet or inactive atmosphere in common areas.
Types of Care at Brookdale Richland
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Brookdale Richland
3.6overall · 37 ratings combined
3.6★ on Google (37)
Parker Bagley
Feb 2026
Hard working staff and team. Always helped when we needed it. Senior care is very stressful for my family and they helped make it easier. They have tons of resources for families to assist with that and they listen to me and help fix any issue I brought to them.
Brenda Johnson
Feb 2026
Phone never seems to be working. Tried calling to schedule tour many times and all i got was a ring. No answer after multiple attempts. After multiple attempts of trying to call, i just went in and asked for a tour. Bathrooms were dirty. No staff in sight as far as aides, and there didn’t seem to seem many residents out and about expect for in the lobby waiting for rides. Building seems old and outdated and prices out comparable to brand new buildings in the area with better amenities. This building is located right next to shopping and rehab, and hospitals, and the senior center is down the road. Transportation is slim from what i understand, and Dial-a-ride is very commonly used.
Ashley barney
Oct 2025
Tisha is amazing! She really loves what she does and tries her best.
Dylan Rousseau
May 2024
My grandma moved into this retirement home the retirement home referred us to Three Brothers Moving. During the move they broke my grandmothers expensive China cabinet and broke the leg on her kitchen table. Anthony, one of the movers was not apologetic and just gave my grandmother nasty looks and insisted on arguing about the broken items. He smelled of alcohol and couldn’t sit still. He was very unprofessional. I also noticed that 2 of my grandmothers medications went missing after the move. When I mentioned the experience to the owner Angela, she was rude and disregarded my concerns. I do not recommend this company. They were rude, unorganized, and did not have any of the proper equipment for the move. This company is an embarrassment to all moving companies. Do not use them.
Frequently Asked Questions
What types of care does Brookdale Richland offer?
Brookdale Richland offers Assisted Living.
Where is Brookdale Richland located?
Brookdale Richland is located at 1629 George Washington Way in Richland, Washington.
What do families say about Brookdale Richland?
Brookdale Richland carries a 3.6 out of 5 rating from 37 Google reviews. There isn't enough review detail available for Brookdale Richland to identify specific themes families mention about daily life, staff, or care quality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Brookdale Richland?
Submit the Request Information form on this page, or contact Brookdale Richland directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brookdale Richland? Claim this listing to update photos, pricing, and details. It's free.
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