Michael Swift
Jul 2026
Admissions wouldn't answer the phone and then just disconnected my call. Do better.
1 / 5CMS Care Compare
Reviewers describe North Pointe as a clean, well-run skilled nursing and rehab facility with attentive nursing staff and effective short-term rehab stays. Multiple families highlight specific staff members by name for going above and beyond, and note strong communication with hospitals and families during admissions.
AI-generated from reviews and community data.
North Pointe Nursing & Rehabilitation is a senior living community in Watauga, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.1 out of 5 across 128 reviews.
North Pointe Nursing and Rehabilitation is a skilled nursing facility in Watauga, Texas, offering comprehensive skilled care with personalized treatment plans designed to meet each resident's unique needs.
The community provides specialized rehabilitation services including orthopedic rehabilitation for patients recovering from joint replacements, fractures, and post-fall injuries, as well as neurological rehabilitation for conditions such as stroke and Parkinson's disease. The facility also offers wound care services and support for patients experiencing deconditioning after extended hospital stays.
Clinical care is delivered by a highly qualified interdisciplinary team focused on pain management, mobility restoration, balance training, and safe transitions back to home or prior living situations. Each resident receives individualized attention with plans tailored to their specific recovery goals and functional needs.
The facility maintains rigorous cleanliness and safety standards through its White Glove Program, which includes comprehensive staff training and twice-yearly external surveyor visits. Meals are prepared with quality ingredients and feature regional favorites, recognizing food as both nourishment and a social and pleasurable activity for residents.
The community is designed with warm, welcoming spaces including comfortable resident rooms and lively common areas intended to create a home-like environment alongside clinical care.
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Help Me Choose4.1overall · 128 ratings combined
4.1★ on Google (128)
Michael Swift
Jul 2026
Admissions wouldn't answer the phone and then just disconnected my call. Do better.
Debbie Brashear
Jun 2026
Terrible home, for someone there on respite for only 10 days! Left her in bed never got her out for breakfast. Didn’t let her walk at all. Had infection and bruises when I picked her up! Her clothes were ruined. Showers were horrible. Never again. I would never take my<br>A loved one here!!
MzJoliethapoet
May 2026
I had such a wonderful experience that I couldn’t not share. My loved one had a nurse named Coretta during their brief stay for recovery. She was so patient with us and told us everything we needed to know to transition home. Her kindness and compassion touched us all and we will recommend this facility to anyone in need.
Moe S
Apr 2026
Fantastic facility. Patient care is number one at this facility with plenty of seasoned and skilled nurses. The therapy is great along with the administration. Leadership are constantly striving and making positive changes that will improve the quality of patient care.
Rachel Woods
Apr 2026
I wish I could put 10 stars, this place is absolutely great. The staff are amazing! Highly recommend.
12 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 12, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 5, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 24, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 24, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 24, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 5, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity J of L: immediate jeopardy, isolatedCorrected Jan 28, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedCorrected Jan 28, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity J of L: immediate jeopardy, isolatedCorrected Jan 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
North Pointe Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
North Pointe Nursing & Rehabilitation is located at 7804 Virgil Anthony Blvd in Watauga, Texas.
Reviewers describe North Pointe as a clean, well-run skilled nursing and rehab facility with attentive nursing staff and effective short-term rehab stays. Multiple families highlight specific staff members by name for going above and beyond, and note strong communication with hospitals and families during admissions.
North Pointe Nursing & Rehabilitation had 12 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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