Thomas Lee
Apr 2026
They let the staff steal from my grandmother and did nothing about it. First they stole cash out of her purse then they stole a watch my grandfather gave her. Which he has past away. The place is trash!
Brookdale Watauga
5800 N Park Dr
4.2(18 ratings)
Part of Brookdale Senior Living · 103 communities · 4.2★ average
1 / 5Quick Facts
- Total units
- 50
- Licensed capacity
- 50 residents
- Care coordination
- Dedicated RN Care Manager oversees resident care plans
- Building layout
- Single-story community with no stairs
- Outside medical access
- Podiatrist and primary care visit residents on-site
Texas HHSC
What Families Think
Reviews for Brookdale Watauga are mixed: several reviewers warmly praise specific caregivers and describe a caring, home-like environment with on-site medical visits and varied activities, while two detailed reports raise serious concerns about cleanliness, care consistency, and billing practices, especially near end of life. Overall sentiment is split between families who felt well cared for and one who experienced what they described as a troubling final month before transitioning to hospice-level care elsewhere.
The Good
- Staff repeatedly praised by name for compassion
- On-site visits from podiatrist and primary care providers
- Variety of clubs: Gardening, Choir, Book Club, Veterans
- Meals tailored to resident preferences and diets
- Family reports feeling grandparent settled in comfortably
The Bad
- One report of dirty rooms, bugs, and spiderwebs
- One report of inconsistent housekeeping and damaged laundry
- One report of medications not given on schedule
- One family described sharp billing increases near end of life
- One report of poor communication from management during a move-out
AI-generated from reviews and community data.
About Brookdale Watauga
Brookdale Watauga is an assisted living community in Watauga, Texas, offering personalized support while maintaining resident independence. A caring team is on-site and available 24/7 to assist with emergencies and daily living activities, including medication management and coordination with outside healthcare providers.
The one-story community features spacious apartments and is surrounded by beautiful landscaping. Residents enjoy housekeeping, laundry services, and freshly prepared meals developed with resident input and tailored to individual preferences and therapeutic diet needs. The Brookdale HealthPlus program provides access to personalized preventive care, support for chronic condition management, and care coordination right within the community, with a dedicated RN Care Manager overseeing care plans and provider coordination.
Life at Brookdale Watauga centers on what the community calls Optimum Life, allowing residents to define their experience based on personal interests and passions. Activities include yoga, walking groups, creative classes, and brain games. Residents participate in clubs such as the Gardening Circle, Choir, Book Club, and Veterans Association, along with events like trivia nights, social evenings with live entertainment, painting workshops, and the Garden-to-Table Club.
The nearby neighborhood offers local dining, shopping, and access to green spaces including Arcadia Trail Park and Capp Smith Park. The Watauga Public Library hosts book clubs and speaker events, while the Vintage Flying Museum showcases restored aircraft. The community is home to educators, engineers, healthcare professionals, and military veterans with ties to the region.
A Personal Solutions program allows residents to order personal care items and household goods for delivery directly to their door, with orders charged to the monthly bill and available for recurring monthly shipments or one-time purchases.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.2overall · 18 ratings combined
4.2★ on Google (18)
Tom Dean
Oct 2025
When looking for a Senior living facility, with a home like atmosphere, for your love one. Consider Brookdale in Watauga. Single floor, with a small community and all the amenities.You will not find a better professional staff and caregivers.You will have the peace of mind threw out the day and evening, that your love one will be watch over and cared for, as if they were home under your care.<br><br>Daniel, who is the Executive Director is a outstanding person, doing a exceptional job. Very knowledgeable about all the aspects of Brookdale in Watauga. She takes a special interest in all residents. Always a positive attitude, and lifts up all who she is in contact with. Shows a high level of leadership to all members of the staff.<br><br>Elleya who is the Health & Wellness Director is very professional. Dedicated to her job in helping others. Very knowledgeable and informative about all health needs. She as help me tremendous with my wife’s medications and many, questions and concerns.<br><br>Marianne who is the Resident Program Coordinator is dedicated and very personable, open-minded, talks and listens to all the residents problems. My wife has been able to make friendships and enjoy the many activities, games and field trips Bethany schedules. She does a excellent job In scheduling different actives and participates which makes it more interesting for the residents. Her daily exercise class really helps the residents get the day started.<br><br>Lena who is the Sales Manager has strong communication skills.and takes extra time listen to what your love one will need. She takes special interest to ensure your love one is well taken care of. Extremely helpful while conducting tours answering questions explaining the Brookdale standards to prospective members who are looking for a place for their love one.<br><br>All of the caregivers do an excellent job of establishing a relationship with the residents. Words cannot express how grateful we are to the incredible professional staff and caregivers.
Joy Chappell
Oct 2025
Brookdale Watauga is a nice sized community only having around 30 rooms. The staff is friendly and I feel safe having my mom live there.
94.9 KLTY
Sep 2025
The staff are great, the facility is a little older but nice. Primary care, podiatrist and other medical testing comes to the resident on-site. Based on my parent’s needs and my interactions, I would recommend.
Elaine Owens
Dec 2024
The good.. Lena, Maryanne, and Virginia are awesome!<br>The bad....everything else!<br>Just recently moved my mom out after 1 & half yrs. Brookedale is old, dirty, and feels like an old nursing home from the 1980's. Housekeeping was terrible. Practically nonexistent. Laundry was awful. Clothes came back wrinkled and unwearable. The food, for the most part was bland and not good. Dead bugs in mom's room. Spiderwebs in the hallways. Some residents complained that items went missing from their rooms. Medications not given at proper times. The list is unending. Mom is now at a new facility that is less expensive, but is the Ritz Carlton compared to Brookdale!! I would never recommend Brookdale Watauga to anyone!
Frequently Asked Questions
What types of care does Brookdale Watauga offer?
Brookdale Watauga offers Assisted Living.
Where is Brookdale Watauga located?
Brookdale Watauga is located at 5800 N Park Dr in Watauga, Texas.
What do families say about Brookdale Watauga?
Reviews for Brookdale Watauga are mixed: several reviewers warmly praise specific caregivers and describe a caring, home-like environment with on-site medical visits and varied activities, while two detailed reports raise serious concerns about cleanliness, care consistency, and billing practices, especially near end of life. Overall sentiment is split between families who felt well cared for and one who experienced what they described as a troubling final month before transitioning to hospice-level care elsewhere.
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