MyLivingChoice

NHC HealthCare

809 East Emerald Ave

3.7(39 ratings)· Knoxville average: 4.2

NHC HealthCare, photo 11 / 4

Quick Facts

Total units
127
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
127
Hospice Partner
On-site hospice care via Caris Hospice
Continuum of Care
Includes rehab, long-term care, and home care transitions
Network Scope
Part of NHC operating across ten states

What Families Think

NHC Healthcare in Knoxville is a skilled nursing and rehabilitation center offering 24/7 nursing care, therapy services, and hospice support as part of a larger continuum of care. No detailed reviewer comments were provided, though the community holds an average rating of 3.6 stars from 40 Google reviews.

The Good

  • 24/7 nursing support for post-acute recovery
  • Individualized PT, OT, and speech therapy plans
  • Seamless transitions from rehab to long-term or hospice care
  • Hospice services available through Caris Hospice partnership

The Bad

  • No published pricing information for cost planning
  • No detailed reviewer feedback available to assess care quality firsthand

AI-generated from reviews and community data.

NHC HealthCare is a senior living community in Knoxville, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 39 reviews.

About NHC HealthCare

NHC Healthcare in Knoxville, Tennessee is a post-acute care center offering skilled nursing services, short-term rehabilitation, and long-term care with 24/7 nursing support. The facility provides personalized care in a comfortable environment designed to help patients recover from surgery, illness, or injury and regain independence.

The community delivers comprehensive therapy services including physical, occupational, and speech therapy, with licensed therapists developing individualized care plans tailored to each patient's specific needs and recovery goals. Therapy services address functional activities of daily living such as eating, bathing, dressing, and grooming, as well as communication and swallowing challenges.

As part of the NHC continuum of care, the Knoxville location provides seamless transitions between services, including short-term rehabilitation, long-term care, home care services, and hospice care through Caris Hospice. This integrated approach ensures patients can continue their recovery in the most appropriate setting as their needs change.

NHC Healthcare operates under a commitment described as "Caring in a Better Way Day by Day," focusing on personalized experiences, anticipating patient needs, and promoting dignity and quality of life. The facility has been part of NHC's network since the organization's founding in 1971, now serving seniors across ten states.

Types of Care at NHC HealthCare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of NHC HealthCare

3.7overall · 39 ratings combined

3.7★ on Google (39)

Patricia Kagley

Apr 2025

via Google

This is the second time I've had my sister-in-law at this facility, she has been taken care of very well by everyone! ❤️ And I hope this time upon discharge that she will be in the same shape as well as she was before. Thank you so much for all that you all do for her, she said she loves it because you call her by her name and she feels important. Thank you so much! 🙏

Our Motorcycle Adventures Randall and Pat

Mar 2025

via Google

Great care for mom. Awesome rehab department. Highly recommend 👌

Meagan Deitz

Mar 2024

via Google

My Grandmother Linda Borowiak died yesterday morning. She was like a mom to us grand daughters. This place took care of her for her last few months. Thank you NHC nurses and staff for everything you did for her😭 the nurse that awnsered the phone while I was panicking had so much compassion and was comforting. I’ll never heal from the pain but the comfort helped 💔😭

Sue Roach

May 2023

via Google

That is a great place I cried when I was told I had to go there and was taken and took there at about 10:30 at night and was scared to death but the staff was awesome and the scare was all gone in about 30min.the 2 Natalie's on the night shift took the scare all away so if you rehab.that is where you need to check on .you need to call them directly the hospital at tennova tries to go elsewhere

rebecca barton

Feb 2023

via Google

Absolutely the most amazing place! The nursing staff truly care about the residents. The residents appear happy and content. It's such a homelike, friendly environment. Come visit and see for yourself!

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Government Inspection History

4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 5, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2024

Mar 15, 2023Fire Safety StandardHealth Standard7 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Apr 13, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2023

Dec 18, 2019Fire Safety StandardHealth Standard2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2020

Dec 5, 2018Fire Safety StandardHealth Standard7 citations
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC HealthCare offer?

NHC HealthCare offers Skilled Nursing / Long Term Care.

Where is NHC HealthCare located?

NHC HealthCare is located at 809 East Emerald Ave in Knoxville, Tennessee.

What do families say about NHC HealthCare?

NHC Healthcare in Knoxville is a skilled nursing and rehabilitation center offering 24/7 nursing care, therapy services, and hospice support as part of a larger continuum of care. No detailed reviewer comments were provided, though the community holds an average rating of 3.6 stars from 40 Google reviews.

How did NHC HealthCare do on recent health and safety inspections?

NHC HealthCare had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC HealthCare?

Submit the Request Information form on this page to connect with NHC HealthCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at NHC HealthCare? Claim this listing to update photos, pricing, and details. It's free.

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