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Home Helpers Home Care of Knoxville

1304 Papermill Pointe Way

4.9(35 ratings)· Knoxville average: 4.2

Home Helpers Home Care of Knoxville, photo 11 / 5

Quick Facts

Areas served
Knoxville, Cedar Bluff, and Maryville, Tennessee
Ownership
Independently owned, locally operated franchise
Post-hospital support
Help transitioning home after hospital or rehab stays

What Families Think

Families describe Home Helpers Home Care of Knoxville as a dependable in-home care agency where individual caregivers form close, trusted bonds with clients, including those with Alzheimer's and dementia. Reviewers consistently praise specific caregivers for compassion, reliability, and going beyond basic duties, and caregivers themselves report feeling supported and valued by management.

The Good

  • Caregivers described as compassionate, patient, and dependable
  • Positive experience with Alzheimer's and dementia care
  • Staff form long-term trusted relationships with families
  • Employees report feeling valued and well-supported by management
  • High overall rating from reviewers

AI-generated from reviews and community data.

Home Helpers Home Care of Knoxville is a senior care provider serving Knoxville, Tennessee offering At-Home Care. Families rate it 4.9 out of 5 across 35 reviews.

About Home Helpers Home Care of Knoxville

Home Helpers Home Care of Knoxville is a home care service serving Knoxville, Cedar Bluff, Maryville, Tennessee, and surrounding areas. The agency provides in-home care with senior caregivers who offer personalized assistance designed to help older adults maintain independence and comfort in their own homes.

Services offered include personal care and hygiene support, medication reminders, mobility assistance, help with bathing and grooming, meal planning and preparation, grocery shopping, and support following hospital or rehabilitation stays. Caregivers also provide companionship and assistance with daily tasks such as laundry, cleaning, and managing household responsibilities like mail and bills.

The agency emphasizes a holistic approach to care that addresses the whole person: body, mind, and spirit. This includes supporting mental engagement through meaningful activities, encouraging healthy eating and hydration, and helping seniors stay connected with family, friends, and community through social engagement and regular check-ins. Caregivers are trained to listen, communicate clearly, and adapt to changing needs while treating clients with dignity and respect.

Home Helpers Home Care of Knoxville is an independently owned and locally operated franchise. Services are provided without regard to religion, race, color, national origin, gender, sexual orientation, veteran status, or any other protected status, and specific service availability may vary by location.

Types of Care at Home Helpers Home Care of Knoxville

At-Home Care

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Reviews of Home Helpers Home Care of Knoxville

4.9overall · 35 ratings combined

4.9★ on Google (35)

Janie Cameron

Dec 2025

via Google

My niece has worked for this company for several years, and throuhh her experience I've seen how consistent and reliable it is as a place to work. She has always spoken very highly of the company and the wonderful clients she works with. It's clear that the company values both its employees and the people they serve. Vicki is a supportive, kind and professional boss who truly cares about her team. I would highly recommend this company based experiences my miece has had over the years.

Shayne Gardner

Dec 2025

via Google

I cannot say enough good things about Cindy Rains, caregiver with Home Health Helpers of Knoxville, Tennessee. Cindy has been an absolute godsend to my mother, Vicki Torrence, and to our entire family. Cindy doesn’t just provide care—she provides peace of mind. She is consistently dependable, compassionate, and attentive in ways that go far beyond what is expected. Knowing Cindy is with our mom is the reason my family and I can actually sleep at night. That level of trust is not given lightly; Cindy has earned it through her actions, her heart, and her unwavering commitment. She treats my mother with dignity, kindness, and genuine concern, as if she were caring for her own family. Cindy is always there when she’s needed, always patient, and always focused on doing what is best for my mom’s well-being. In a time that can feel overwhelming and emotional, Cindy has been a steady, reassuring presence. Our family is profoundly grateful for Cindy and the care she provides every single day. She is an extraordinary caregiver, and Home Health Helpers is fortunate to have someone of her caliber representing them. With deepest appreciation and respect, Shayne Gardner

Keith W

Dec 2025

via Google

I wanted to take a moment and send a big THANK YOU to Home Helpers Care of Knoxville for taking such GREAT care of my Mother Vicki. Her full time Caretaker, Cindy Raines is ABSOLUTELY AMAZING and a godsend! She has been taking care of my mom for several years now and treats her with the upmost love and respect. She goes way above & beyond her call of duty to make sure that my mom is well taken care of. My mom absolutely loves her as well as the rest of the family. In today’s world where trust, honesty and compassion are so hard to find especially in the caretaker field, we couldn’t be happier and more blessed than to have Cindy in our lives. I know that when she is there, my mom is getting the BEST home care possible! In closing, you couldn’t ask for a better company or caretaker like Cindy Raines to take such great care of your loved one. She’s definitely a rarity, one of a kind and an asset for this company. I HIGHLY RECOMMEND!!!! THANK YOU Home Helpers and Cindy! ❤️

Katlin Huffaker

Dec 2025

via Google

I have been working at Home Helpers since 2023 as a caregiver, and it has been an incredibly rewarding experience. I love building relationships with the people I care for and making a positive difference in their daily lives. The company truly cares about its clients and their individual needs, and it supports caregivers with training, resources, and a compassionate work environment. I feel proud and valued in this role every day.

Pamela Percle

Dec 2025

via Google

My elderly Mom and I live together and I cannot retire just yet. Kallie Gayhart with Home Helpers started on 09/23/2025 as a day-time Caregiver for my elderly Mom, who has Alzheimer’s and Lewy Body dementia, to care for Mom while I am at work. Kallie has been amazing, patient, respectful and understanding with my Mom. Kallie has rolled up her sleeves to clean up after my Mom after she has soiled herself and or her bed. Even my 2 cats have taking to Kallie, they can sense her gentle nature and kindness. Thank you and kudos to Kallie, for a job well done and for all that you do!

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Frequently Asked Questions

What types of care does Home Helpers Home Care of Knoxville offer?

Home Helpers Home Care of Knoxville offers At-Home Care.

Where is Home Helpers Home Care of Knoxville located?

Home Helpers Home Care of Knoxville is located at 1304 Papermill Pointe Way in Knoxville, Tennessee.

What do families say about Home Helpers Home Care of Knoxville?

Families describe Home Helpers Home Care of Knoxville as a dependable in-home care agency where individual caregivers form close, trusted bonds with clients, including those with Alzheimer's and dementia. Reviewers consistently praise specific caregivers for compassion, reliability, and going beyond basic duties, and caregivers themselves report feeling supported and valued by management.

How can families visit Home Helpers Home Care of Knoxville?

Submit the Request Information form on this page to connect with Home Helpers Home Care of Knoxville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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