Richard Kelly
Jan 2026
My mother in law was at NHC Bluffton for a short period of time and received excellent care. Staff was very friendly and attentive to her needs. Would recommend NHC.
1 / 3Quick Facts
- Total units
- 120
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (10 citations)
CMS Care Compare
What Families Think
Reviews of NHC HealthCare in Okatie are mixed, with several families reporting serious care and cleanliness problems alongside a few reports of good, attentive care from specific staff members. Overall Google rating sits at 3.2 out of 33 reviews, reflecting this split experience.
The Good
- Some nurses and therapy staff praised as caring
- One reviewer's mother well cared for over 1.5 years
- On-site memory care monitoring noted by a family
- One reviewer recommends facility after short-term stay
The Bad
- Multiple reports of understaffing affecting basic care
- Several reviews cite hygiene neglect, including unwashed residents
- Reports of uncleaned rooms and bathrooms for days
- One report of resident's clothing going missing
AI-generated from reviews and community data.
NHC HealthCare is a senior living community in Okatie, South Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 33 reviews.
About NHC HealthCare
NHC HealthCare is a skilled nursing / long term care community in Okatie, South Carolina. The community is licensed for up to 120 residents.
Families rate NHC HealthCare 3.2 out of 5 based on 33 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at NHC HealthCare
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of NHC HealthCare
3.2overall · 33 ratings combined
3.2★ on Google (33)
Hamlinfan
Jan 2026
One star is generous, this facility is extremely understaffed and sub par. Basic needs like wiping a person’s face after a meal, changing clothes daily, and proper hygiene are not being met. These are the things that I can prove. More egregious problems are highly suspected.
Sandi Jenkins
Apr 2025
I do not recommend this facility for your loved one's care. While several of the nurses and therapy team have been nice and helpful that's where it ends. Attentiveness to my loved ones basic needs are not being met as discussed. The room and bathroom hasn't been cleaned in a week. Very dissapointed that the elderly are being treated this way.
Shane Snipes
Feb 2025
The place is decent. Considering the scarcity of Medicaid beds nationwide, this is a blessing. She has been well-cared for and has been here for 1.5 years. The memory care facility has been vigilant in monitoring her. Although she is not particularly social, she enjoys going out to eat with the group and even dances.
Beth Singer
Jul 2024
Filthy. Unskilled and very short staffed. A couple of the ladies and the head nurse Della were very nice and caring but the rest…. My mom came in there with maybe 20 different clothing options. After 9 months most of it disappeared. She ended up with other peoples clothing. She was unable at the end to drink by herself and it didn’t seem as though anyone was helping her. Every day, as soon as walked into her room, she cried “thirsty” and drank 2 large cups. One day it smelled like poop so I asked someone to change her. They had her on her side and said no poop but she had a big hemorrhoid. I looked closer and it WAS NOT a hemorrhoid, it was a big poop stuck in her rectum. Really? Can’t make this stuff up!
Government Inspection History
5 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 30, 2026Fire Safety StandardHealth Standard1 citation
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026
Jul 18, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Nov 14, 2024Fire Safety StandardHealth Standard3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2024
Nov 27, 2023Health Complaint1 citation
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023
Oct 28, 2022Fire Safety StandardHealth Standard4 citations
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does NHC HealthCare offer?
NHC HealthCare offers Skilled Nursing / Long Term Care.
Where is NHC HealthCare located?
NHC HealthCare is located at 3039 Okatie Highway in Okatie, South Carolina.
What do families say about NHC HealthCare?
Reviews of NHC HealthCare in Okatie are mixed, with several families reporting serious care and cleanliness problems alongside a few reports of good, attentive care from specific staff members. Overall Google rating sits at 3.2 out of 33 reviews, reflecting this split experience.
How did NHC HealthCare do on recent health and safety inspections?
NHC HealthCare had 5 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit NHC HealthCare?
Submit the Request Information form on this page to connect with NHC HealthCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at NHC HealthCare? Claim this listing to update photos, pricing, and details. It's free.
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