MyLivingChoice

Palos Hills Healthcare

10426 South Roberts

3.2(48 ratings)

Palos Hills Healthcare — photo 11 / 5

Quick Facts

Total units
207
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
207
Special service
On-site dialysis available for rehab patients
Building age
New building opened in July 2016
Facility layout
Long-term care housed in a separate housing area

What Families Think

Reviews for Palos Hills Healthcare are sharply divided: many families praise the short-term rehab program, calling the therapists and some nurses attentive and the building clean, while a large number of others describe serious neglect in the long-term care side of the facility, including slow response times, unsanitary conditions, and missed medications. The community averages 3.2 out of 5 stars across 48 reviews, with a clear split between positive rehab experiences and troubling long-term care accounts.

The Good

  • Rehab therapists praised as attentive and responsive
  • Several reviewers call the building very clean
  • On-site dialysis available for patients needing it
  • Nurses described as caring during short-term stays

The Bad

  • Multiple reports of slow call-light response, sometimes 45+ minutes
  • Several reviewers describe understaffing and overworked staff
  • Multiple accounts of unsanitary conditions, odors, and neglect
  • Reports of missed or delayed medications and lost belongings

AI-generated from reviews and community data.

About Palos Hills Healthcare

Palos Hills Healthcare is a skilled nursing / long term care community in Palos Hills, Illinois. The community is licensed for up to 207 residents.

Families rate Palos Hills Healthcare 3.2 out of 5 based on 48 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 48 ratings combined

3.2★ on Google (48)

Pamela Liston

Mar 2026

via Google

I wish I could give it a negative rating … this place shoukd be caught & fined for the horrific situations I saw while my mother was there for PT after her knee replacement. Frim the first night they were asking me (the daughter that came along to make sure my mom was situated) how many times did I think they would have to bring her to the bathroom and she should not drink any more water since they would have to come back more often. I was dumbfounded with how they had absolutely NO regard for her at all. It was not understaffed at that time either. And passing by the other rooms … I would literally be in tears .. a lady was falling off her bad sbd her light had been flashing for 1 hour! Another man was on the floor trying to ask for help. IT WAS LIKE A NIGHTMARE. Trying to find help for those people I saw falling and yelling was impossible. They were there a minute ago then disappeared no one at the desk not a soul. I also had to open doors for deliveries of food for the staff. And the ambulance. I’ve never seen anything like it. It was very deceiving. Very clean, friendly when we visited but once your loved one is there it was another store entirely. Keep your friends and family away from this place.

Renata Swatowski

Aug 2025

via Google

The facility smells like pool of pee. I can’t go there because it makes me gag. I did ask if they air out but no, not.

Kathleen Klutcharch

Jun 2025

via Google

Horrible care for patients. They let their parents sit in their own feecies for hours while staff is at nurses station braiding each other's hair. They don't always remember to give meds to their patients. I would rather die than be put in their care.

Christopher Humble

May 2025

via Google

They misplaced the laundry of a resident who now only has one shirt

Jasmine Jada

Jun 2024

via Google

They don’t care about the residents, I recommend that you don’t send your elders to this location. My mother came here yesterday and the toilet stills have feces , my son had to help feed his grandma when she has a broken fracture in her left arm . They leave trash in her room . It’s a man across the room screaming HELP ME ! A nurse came 30 mins later . I went up to a desk and spoken to a nurse that was on the floor , she really didn’t care what I had to say .

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Frequently Asked Questions

What types of care does Palos Hills Healthcare offer?

Palos Hills Healthcare offers Skilled Nursing / Long Term Care.

Where is Palos Hills Healthcare located?

Palos Hills Healthcare is located at 10426 South Roberts in Palos Hills, Illinois.

What do families say about Palos Hills Healthcare?

Reviews for Palos Hills Healthcare are sharply divided: many families praise the short-term rehab program, calling the therapists and some nurses attentive and the building clean, while a large number of others describe serious neglect in the long-term care side of the facility, including slow response times, unsanitary conditions, and missed medications. The community averages 3.2 out of 5 stars across 48 reviews, with a clear split between positive rehab experiences and troubling long-term care accounts.

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