MyLivingChoice

Newfane Rehabilitation and Health Center

2709 Transit Rd

2.8(54 ratings)

Newfane Rehabilitation and Health Center, photo 11 / 6

Quick Facts

Total units
165
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
165

What Families Think

There isn't enough detailed review content available to describe specific family experiences at Newfane Rehab & Health Care Center. The community holds a 3 out of 5 rating from 52 Google reviews, but no individual comments were provided to identify particular strengths or concerns.

The Bad

  • Limited review detail available to assess care quality or communication

AI-generated from reviews and community data.

Newfane Rehabilitation and Health Center is a senior living community in Newfane, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Transportation Services. Families rate it 2.8 out of 5 across 54 reviews.

About Newfane Rehabilitation and Health Center

Newfane Rehab & Health Care Center is a skilled nursing / long term care community in Newfane, New York. The community is licensed for up to 165 residents.

Families rate Newfane Rehab & Health Care Center 3 out of 5 based on 52 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Newfane Rehabilitation and Health Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Transportation Services

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Reviews of Newfane Rehabilitation and Health Center

2.8overall · 54 ratings combined

2.8★ on Google (54)

Catreva Porter

Jul 2026

via Google

Having my mother there has been a challenge. My mother has to request her meds. And on one occasion the nurse claims she brought my mother her pain pill. Well my mother was clear on what she asked for, and upon bringing my mom her medication. The nurse confirmed that it was what my mother asked for. Come to find out it wasn’t. It was something entirely different. Upon being confronted the nurse then tried to sound so surprised. And then went and gotten what was rightfully my mother’s medication. It’s now no wonder why my mother’s pain had been unbearable. This nurse has been giving mom something other than what is requested and rightfully mom’s. Call lights on and no response. Just a big joke, if you have family there. Make it a priority to come and visit often (daily) if possible. And invest in a med alert bracelet or necklace. Unfortunately the response from the med alert is far quicker then the staff. It’s so much I can say, and I have the receipts to prove and back up what I’m saying. However, I can actually say this. Certain days of the week, you can truly tell the staff that is truly invested. And on other days. Those who are there just for a check!.

Mimi

May 2026

via Google

Worst place you could ever put your loved one in! It is dirty, nasty, and the staff ignores you when you bring up any concerns! Seriously, would not put my dog in there. Once you are in there, it's virtually impossible to get them out! Please do not put your loved ones in this place. Seriously may be the last place they ever go!

Patricia Richardson

Apr 2026

via Google

The drive wasn't bad only 1.5hrs my visit was great with my brother his room was clean the staff was friendly can't wait to visit him again 😊

Pamela Walck

Mar 2026

via Google

Patients are severely neglected! Call light on 45 minutes later still no help. 2 hours visiting someone they never helped him at all! Close the facility and move everyone out They rarely get patients out of bed especially on the weekends even with asking multiple times. They do not turn and position patients who are unable to roll which sets them up for bed sores.

Chelsea Dumbleton

Jan 2026

via Google

I didn't see evidence that the staff cared about the patients, and 90% of my friends items were mysteriously "missing" after she died and I picked up her things. Including her purse, wallet, multiple new pieces of clothing and blankets, etc. that I brought to her 4 days before she passed. I'm not sure if people are stealing or just incompetent, but it is not acceptable. Keep an eye on your family members items and get an inventory list.

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Government Inspection History

3 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 5, 2025Fire Safety StandardHealth Standard13 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity B of L: potential for minimal harm, patternCorrected Aug 1, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity B of L: potential for minimal harm, patternCorrected Aug 1, 2025

Aug 11, 2023Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Oct 2, 2023

Jun 29, 2021Fire Safety StandardHealth Standard7 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2021

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2021

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2021

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Aug 25, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Newfane Rehabilitation and Health Center offer?

Newfane Rehabilitation and Health Center offers Skilled Nursing / Long Term Care.

Where is Newfane Rehabilitation and Health Center located?

Newfane Rehabilitation and Health Center is located at 2709 Transit Rd in Newfane, New York.

What do families say about Newfane Rehabilitation and Health Center?

There isn't enough detailed review content available to describe specific family experiences at Newfane Rehab & Health Care Center. The community holds a 3 out of 5 rating from 52 Google reviews, but no individual comments were provided to identify particular strengths or concerns.

How did Newfane Rehabilitation and Health Center do on recent health and safety inspections?

Newfane Rehabilitation and Health Center had 3 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Newfane Rehabilitation and Health Center?

Submit the Request Information form on this page to connect with Newfane Rehabilitation and Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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