Kathy Graham
Jul 2025
Great place to be, great activities 😁 I've came a long way, thank s Mt.View. 9 years
1 / 6Quick Facts
- Total units
- 156
- Licensed capacity
- 156 residents
- Building history
- Historic 1917 tuberculosis hospital, fully renovated
- Couples accommodation
- Accepts married couples together in assisted living
- Medicaid acceptance
- Accepts Medicaid for payment flexibility
- Tour scheduling
- Weekday tours plus Saturday appointments available
California CDSS
What Families Think
Families generally describe Mount View as an active, homelike assisted living community with strong programming and caring staff, and many residents report high satisfaction over months and even years. However, one detailed negative review raises serious concerns about communication and responsiveness from nursing staff and case workers, a notable contrast to the otherwise positive feedback.
The Good
- Wide variety of daily activities and outings
- Residents get their own private room
- Staff described as caring and attentive by most
- Home-cooked meals with variety and choices
- Accommodates couples wanting to stay together
- Long-term resident satisfaction spanning years
The Bad
- One report of rude nursing staff and poor communication about falls
- One report of difficulty reaching case worker for months
- One reviewer noted meals sometimes served lukewarm or cool
AI-generated from reviews and community data.
About Mount View Assisted Living
Mount View Assisted Living is an assisted living community in Lockport, New York, offering care in a newly renovated 150-capacity residence in Western New York. The community welcomes residents and their families for tours Monday through Friday from 9 AM to 3 PM, or by Saturday appointment.
The building itself carries significant historical importance in Niagara County, having originated in 1917 as one of the first tuberculosis hospitals in the country before becoming a full medical hospital and later Mount View Health Facility. The community has carefully preserved this building's heritage while undertaking a complete renovation to serve its current mission.
Mount View's assisted living program is designed to serve couples as well as individual residents, with the capacity to accommodate married couples. The community accepts Medicaid, making care accessible to residents with varying financial circumstances. Staff members are committed to creating a family-like environment where residents receive personalized attention and support.
The community provides activities and programming tailored to residents' interests and abilities. Residents enjoy on-site dining and have access to organized social activities. For residents with dementia, the community offers specialized care and engagement to support their well-being and quality of life.
Types of Care
Assisted Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.2overall · 15 ratings combined
4.2★ on Google (15)
Robin Ross
Jun 2025
This place is wonderful- they put life into assisted living. My MIL is there - lots of great activities and outings. Great, caring staff.
Stephen Smith
Feb 2024
There are a couple of nurses that are rude and nasty. They do not call when your parent has a fall or accident. The nurses do not call me because they think that I should not be bothered. They don't tell the resident or me about a scheduled doctor's appointment a day or two before they need to go, just come up to the room an hour before they need to go and tell them to get ready to leave. You can never get ahold of the case worker, leave messages for months with no reply. avoiding this place would be in anybody's best interest, because they certainly do not have the resident's best interest when it comes to their health and well-being.
Tammy Biondolillo
Dec 2020
Don't hesitate to put your loved one here! My Mil has been here only 3 months and She loves it! They keep her busy. She has Bible study, bingo nights, movie nights and these are only the activities she participates in. They had stain glass classes and had Medieval Times dinner and play. Library, Yarn room, Game room, Gardens. They also bring different animals in for a visit. Last week she held a baby kangaroo!! She also loves the food. Soup, Salads and entree every lunch/dinner!<br><br>One morning my Mil fell in her room. What was really great is that, they called 3-4 times even though she was fine. It means alot that they cared enough to let us know. Also it's nice that she gets her own room and Ac/heating unit. Alot of these places you share one.<br><br>The staff is really nice to her. She has mobility issues but is all together mentally, so she would let us know. We feel good that we aren't just putting her somewhere to just sit in her room all day. I was a little worried about how many residents (150) thinking she might not get everything she needs but she does! I really thought this place was too good to be true. We are really happy with Mount View.<br><br>Edit: It's been 2 years and still 5 stars. We talk to my MIL daily. She loves the food. Everything is homemade and she has so many choices. 2 cafeterias.<br>They really try and keep my mil active. They suggest and motivate her. I think some of the staff are a bit rough around the edges but I think it's for the best. They know what they are doing.<br>They have took all precautions with the coronavirus. I honestly don't think id want her anywhere else. Please! Keep up the Good Work!
Annie Mike mike
Sep 2018
5 star
Frequently Asked Questions
What types of care does Mount View Assisted Living offer?
Mount View Assisted Living offers Assisted Living.
Where is Mount View Assisted Living located?
Mount View Assisted Living is located at 5465 Upper Mountain Road in Lockport, New York.
What do families say about Mount View Assisted Living?
Families generally describe Mount View as an active, homelike assisted living community with strong programming and caring staff, and many residents report high satisfaction over months and even years. However, one detailed negative review raises serious concerns about communication and responsiveness from nursing staff and case workers, a notable contrast to the otherwise positive feedback.
Work at Mount View Assisted Living? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Lockport.
Lockport Rehab & Health Care Center
Lockport, New York0 mi
4.2(25)
Skilled Nursing / Long Term Care
Heritage Manor of Lockport
Lockport, New York0 mi
5(7)
Assisted Living
Briarwood Manor Assisted Living Program & Memory Care
Lockport, New York0 mi
2(10)
Assisted LivingMemory Care
Elderwood At Lockport
Lockport, New York0 mi
3.2(30)
Memory CareSkilled Nursing / Long Term Care
Lockport Senior Citizen's Center
Lockport, New York0.8 mi
4.1(7)
Independent Living
Absolut Care of Gasport
Gasport, New York6.9 mi
3.6(72)
Skilled Nursing / Long Term Care