MyLivingChoice

Elderwood At Lockport

104 Old Niagara Road

3.2(30 ratings)· Lockport average: 3.7

Elderwood At Lockport, photo 11 / 6

Quick Facts

Total units
126
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
126
Therapy Services
On-site physical, occupational, and speech therapy

What Families Think

The Good

  • On-site physical, occupational, and speech therapy
  • Dedicated memory care unit for dementia residents
  • Personalized orthopedic, cardiac, and post-surgical rehab programs
  • Park-like setting near the Erie Canal

AI-generated from reviews and community data.

Elderwood At Lockport is a senior living community in Lockport, New York offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.2 out of 5 across 30 reviews.

About Elderwood At Lockport

Elderwood at Lockport is a 126-bed skilled nursing facility offering long-term care and subacute rehabilitation services in Lockport, New York. Located in a park-like setting near the historic Erie Canal and the Flight of Five locks, the community provides comprehensive rehabilitation programs including physical, occupational, and speech therapy in a dedicated unit with a spacious gym.

The facility offers personalized orthopedic, cardiac, and post-surgical rehabilitation programs tailored to individual resident needs. A dedicated unit features Elderwood's Seasons Memory Care programs, which provide personalized and structured care for residents with dementia.

The community is designed to feel home-like, with beautifully decorated common spaces and spacious patios surrounded by gardens and a park-like backyard setting. This neighborhood context and design approach emphasizes creating a friendly, family-like atmosphere where residents can feel comfortable and at home.

Types of Care at Elderwood At Lockport

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Elderwood At Lockport

3.2overall · 30 ratings combined

3.2★ on Google (30)

Jon McManus

Nov 2025

via Google

The staff is friendly and caring. But there is no Notary available if you didn't pre-plan to be there with POA already set up. Also, they will not provide anyone to witness either. Update...I am informed by the attorney from the Niagara County Office For The Aging that this is now a trend among these facilities. Notary, wills, and other services are provided by that agency free of charge to county residents over 60. You just need to bring your own witness. I just wish that the Elderwood staff were allowed to recommended this course of action, in place of their discontinued service. That would have saved me a week and earned them another star here.

Yolanda Otero

Sep 2025

via Google

I can't speak enough on how amazing the staff and this facility has been to my father and I. Brittay Stachowicz, Lauryn Betancourt and the rest of the team were so understanding and demonstrated such care and kindness through our difficult time in transitioning my father in and out of the facility. They were thorough, thoughtful and worked with me diligently every step of the way. Words can never express how much I appreciate them and all they do. I am forever grateful to them and Elderwood. Thank you from the bottom of my heart for holding my hand and comforting me through this process.

Dee Hale

Apr 2025

via Google

I was advised to read a review after poor care of the only grandma I've ever had. Her time there was not how someone should be cared for towards the end of life. Now I see the employee's are striking for more pay. YOUR PAY RATE IS BASED ON JOB PERFORMANCE! IF YOU ARE NOT HAPPY WITH YOUR PAY THEN DO YOUR JOB TO THE BEST OF YOUR ABILITY AND YOU WILL BE REWARDED.

Alicia Higgins

Apr 2025

via Google

My grandma went to Elderwood for physical therapy. She had fallen several times at home. It was a huge decision to place her at elderwood Lockport N.Y. She was admitted in October, by January her ability to do everyday life was declining. The staff were wonderful in the rehab unit. So the family decided to permanently place her. I visted every week. Most of the time she was in bed. Her roommate stated they are understaffed and we can’t get out of bed today. We asked how many staff per residents. They said 2 staff/ 40 residents. This is not acceptable. Sometimes it would take an hour to get someone to get my grandma out of bed so we can go to the cafeteria and have lunch together. I’m devastated as My grandma passed in March. She had gotten the flu. When we tried to visit they turned us away. When she was admitted to the emergency room the Doctor stated she was so dehydrated that she was dry to the bone. It was to late. My heart hurts so bad that my grandmother suffered. Watching her struggle to breathe. Supposedly on The DNR their was an X on the line where it denies IV treatment. The health proxy did not sign it with a X. I believe it was follow play. Karma will come and get everyone of the employees that lack to do their job.

Sue Ellen Elvers

Jan 2024

via Google

My mother went to the rehab unit here a little over a year ago and became a resident, she is still there today. Nursing homes have many challenges especially these days with staffing shortages. This nursing home is more like a Home. Mom has had a few issues since being there and the facility is most helpful and informative. They are also very kind and caring. I am always kept informed when mom has any new medical issues or incidents. They always contact me in a timely fashion, sometimes even more than once. They always respond to any questions or concerns I have immediately. It's a well-maintained facility and kept clean. Mom loves the food, she gets to select her meals daily, very cool. Everyone is very nice and when they have a bad egg, they get rid of them, even with staffing shortages. They won't compromise the care of their residents just to fill a position. From the administrative staff to the cleaning crew with all the nurses, aides and everyone in-between, they all care about mom and provide all she needs, I am forever grateful. Special shout out to my favorite nurse, Kate. She definitely goes above and beyond, it's almost like we are related now, she feels like family to me. Many thanks Elderwood of Lockport, Keep up the good work! Highly recommend.

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Government Inspection History

4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 13, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

May 2, 2025Fire Safety StandardHealth Standard5 citations
  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

Jun 6, 2023Fire Safety StandardHealth Standard14 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Jul 31, 2023

Jul 30, 2021Fire Safety StandardHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2021

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2021

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2021

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Elderwood At Lockport offer?

Elderwood At Lockport offers Memory Care and Skilled Nursing / Long Term Care.

Where is Elderwood At Lockport located?

Elderwood At Lockport is located at 104 Old Niagara Road in Lockport, New York.

How did Elderwood At Lockport do on recent health and safety inspections?

Elderwood At Lockport had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Elderwood At Lockport?

Submit the Request Information form on this page to connect with Elderwood At Lockport and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Lockport.