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Lockport Rehab & Health Care Center

909 Lincoln Ave

4.3(28 ratings)· Lockport average: 3.8

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Lockport Rehab & Health Care Center, photo 11 / 6

Quick Facts

Total units
82
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
82

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Lockport Rehab & Health Care Center is a skilled nursing and long-term care community in Lockport, New York, licensed for up to 82 residents. It carries a 4.2 out of 5 rating from 25 Google reviews, though no detailed reviews or amenity information are available to describe residents' day-to-day experience.

What reviewers praise

  • High overall family rating (4.2/5)
  • Skilled nursing and long-term care services offered
  • Licensed for up to 82 residents

What reviewers flag

  • No detailed reviews or amenity information available

AI-generated from reviews and community data.

Lockport Rehab & Health Care Center is a senior living community in Lockport, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.3 out of 5 across 28 reviews.

About Lockport Rehab & Health Care Center

Lockport Rehab & Health Care Center is a skilled nursing and long term care community in Lockport, New York, licensed for up to 82 residents. All beds are certified for Medicare and Medicaid. The facility operates 24 hours with on-site registered nurses, medication management, housekeeping, laundry service, and a restaurant style dining room. It is wheelchair accessible and equipped with an emergency call system and security.

The center holds a 4 out of 5 star rating from the Centers for Medicare and Medicaid Services. Reviewers frequently praised staff friendliness and the cleanliness of the facility, with one noting the environment "was clean and smelled like lilacs." Several families commented positively on the sign-in procedure and the welcoming greetings they received from staff members upon arrival. Reviews were mixed on the quality of food and the responsiveness of social services, with some families reporting good experiences and others expressing frustration with communication and care coordination.

Types of Care at Lockport Rehab & Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Lockport Rehab & Health Care Center

4.3overall · 28 ratings combined

4.3★ on Google (28)

Annette Mietlicki

Jul 2026

via Google ↗ · Report

I spoke with two different employees with two different requests while I was visiting a resident in the Rehab wing . Both ladies on staff were lovely and friendly and both helped me with both of my requests ( with no attitude at all. Both of these employees were friendly and smiling which is exactly what patients and visitors want to see 😊😊 I was pleased to see that the environment upon entry was warm and inviting. It was definitely clean, no foul smell at all like when I’ve gone into other nursing homes. Great Job!!

LINDA ROSZCZYK

Jun 2026

via Google ↗ · Report

facility’ was clean and smelled like lilacs!! staff was friendly and helpful. social worker kim was informative and very helpful. i’m happy My Mom is somewhere where rehab will be less stressful for her

Kate Foster

May 2026

via Google ↗ · Report

Update : I’ve tried talking to them and keep getting the brush off. Requested a copy of records and that was very telling. All they care about is the money. Kim the social worker doesn’t not do her job. She had “extra training” but management has no idea what really goes in there. My mom had a stint there and the food was awful. She made very little progress. The social worker doesn’t help you. During her stay there we had to constantly fight to have basic needs met. My mom fell out of her bed and the PT person said orders would be put in to have her bed lowered at night and it never happened. Nurses would forget to put orders in. The internal communication needs drastic improvement. She had some really nice aids but another aid also told my mom that people don’t like helping her because she presses the button too much. My mom regressed drastically in a matter of days and the physician said she didn’t have a reason to send her to the hospital. We had to beg them. Turns out there was a reason for her to go. We never felt that my mom was safe and cared for there.

Mary Ellen Hutchinson

Apr 2026

via Google ↗ · Report

I went to visit my Aunt. It was my first time at your facility. I was quite impressed about the sign in procedure. Just taking my picture, asking who I was seeing and my phone number. It was so easy. It was just the same when I signed out. When I visit her again, I look into the screen and I’m automatically signed in.

Stephanie Nyhlen

Apr 2026

via Google ↗ · Report

My grandmother was transferred late Friday night 7:30pm. I was greeted at the door by Sue and she kindly directed me to Grams room. Sue also gave me the names of 2 staff members who were back there attending. ———- Saturday morning- I was greeted by Jennifer and her friendly banter was just what I needed after visiting w Ruth

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In New York, a nursing home usually runs $8,200 to $11,600 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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By submitting, you're okay with us and Lockport Rehab & Health Care Center reaching out by phone, email or text. Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 11, 2026Fire Safety StandardHealth Standard13 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 24, 2026

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 24, 2026

  • Develop Emergency Preparedness policies and procedures.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 24, 2026

  • List the names and contact information of those in the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 24, 2026

Jun 4, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Properly provide smoke detection systems in areas open to corridors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

Jun 28, 2022Fire Safety StandardHealth Standard8 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lockport Rehab & Health Care Center offer?

Lockport Rehab & Health Care Center offers Skilled Nursing / Long Term Care.

Where is Lockport Rehab & Health Care Center located?

Lockport Rehab & Health Care Center is located at 909 Lincoln Ave in Lockport, New York.

What do families say about Lockport Rehab & Health Care Center?

Lockport Rehab & Health Care Center carries a 4.3 out of 5 rating from 28 Google reviews. Lockport Rehab & Health Care Center is a skilled nursing and long-term care community in Lockport, New York, licensed for up to 82 residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Lockport Rehab & Health Care Center do on recent health and safety inspections?

Lockport Rehab & Health Care Center had 3 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lockport Rehab & Health Care Center?

Submit the Request Information form on this page, or contact Lockport Rehab & Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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