Melissa Delgado
Apr 2025
They are very compassionate and loving to their elderly patients. They are beyond great. I have a daily member that is a resident in mountain villa. He loves it there too.
3.7(21 ratings)· El Paso average: 4.3
Own this community? Update your listing · Marketing for operators
1 / 2CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Mountain Villa Nursing Center is a small skilled nursing facility in El Paso where several reviewers describe long-term residents receiving attentive, compassionate care from nursing staff. However, one visitor reported an unpleasant odor and unattended residents in the hallways, raising concerns about cleanliness and staffing oversight.
AI-generated from reviews and community data.
Mountain Villa Nursing Center is a senior living community in El Paso, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 21 reviews.
Mountain Villa Nursing Center is a skilled nursing and long-term care community in El Paso, Texas, licensed for up to 48 residents. All beds are Medicare and Medicaid certified. The community offers 24-hour staffing with on-site registered nurses, medication management, dietary accommodations, and housekeeping services. Residents have access to private rooms with private bathrooms, an emergency call system, wheelchair accessibility, and gathering spaces for social activities.
The facility earned a 4 of 5 overall rating from the Centers for Medicare and Medicaid Services. Reviews are mixed. Some families report that staff members are compassionate and attentive to residents' medical and daily needs, with one reviewer noting a family member has lived there for two years and receives excellent care. Other reviewers raised concerns about staffing responsiveness and facility conditions, though specific details vary widely.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose3.7overall · 21 ratings combined
3.7★ on Google (21)
Melissa Delgado
Apr 2025
They are very compassionate and loving to their elderly patients. They are beyond great. I have a daily member that is a resident in mountain villa. He loves it there too.
James Robinson
Apr 2024
I did a Walmart delivery here and this place is very depressing and ugly. The smell was awful. There were old people laying around the hallways and an old man undressing himself in the bathroom with the door wide open. There was an old lady crying and moaning in the hallway and nobody was tending to her. This place needs to be reported and shut down.
Bernard Moye
Jun 2022
My sister has been ay Mtn Villa for 2 years. She has received excellent care from the team. Hey blood sugar is well controlled and she is content being there. I would recommend it if you have a loved one needing long term care.
Fazdolanguy Flores
Jan 2020
I am tired of this hospital only for the fact that about 5 months ago some insane old man was running down the street and the nurses could barely restrain him not to mention i hate when random old people stop to talk to me when i already have stuff to do and i also feel the fact that almost everyday i see ambulances drive in and out of that place i feel the nurses arent even doing a good job...so much for even being a nurse. I recommend theses "nurses" go back to medical school before they have the nerve to even think they can take care of anyone older than 70
David Salazar
Jan 2018
My dad has been here for some time this is his home..his now in his last days of life but his here till God wants him to be the staff . his nurses Love him & Care they are Amazing...We r Bleseed as a family to have such a great staff take care of our father. .i recommend this elderly care home to Everyone...thank you. For all u hsve done for our Dad Here God Bless. All of You.
5 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 4, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 4, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Establish procedures for tracking staff and patients during an emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2026
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Install properly constructed windows in hallway walls or doors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024
Have restrictions on the use of flammable curtains.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2023
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Mountain Villa Nursing Center offers Skilled Nursing / Long Term Care.
Mountain Villa Nursing Center is located at 2729 Porter Ave in El Paso, Texas.
Mountain Villa Nursing Center carries a 3.7 out of 5 rating from 21 Google reviews. Mountain Villa Nursing Center is a small skilled nursing facility in El Paso where several reviewers describe long-term residents receiving attentive, compassionate care from nursing staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Mountain Villa Nursing Center had 5 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Mountain Villa Nursing Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mountain Villa Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of El Paso.

El Paso, Texas0.8 mi
4.5(158)
Independent Living

El Paso, Texas1.6 mi
4.3(289)
Skilled Nursing / Long Term Care

El Paso, Texas2.9 mi
4.2(168)
Skilled Nursing / Long Term Care

El Paso, Texas2.9 mi
4.1(67)
Skilled Nursing / Long Term Care

El Paso, Texas4.3 mi
2.4(22)
Assisted Living

El Paso, Texas5.1 mi
3.3(9)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Home care agencies serving El Paso bring help to the house: daily living, companionship, and respite for family caregivers.