MyLivingChoice

Mill Creek

1105 W Hwy 418

4.8(168 ratings)· Silsbee average: 4.7

Part of Cantex Continuing Care Network · 39 communities · 4.3★ average

Mill Creek, photo 11 / 5

Quick Facts

Total units
67
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
67
Facility size
68-bed skilled nursing facility
Rehab services
Skilled rehabilitation therapies included on-site
Network affiliation
Part of the Cantex Continuing Care Network

What Families Think

Families generally describe Mill Creek as a clean, caring skilled nursing facility with staff who are attentive and engaging with residents. One detailed review, however, raised concerns about inconsistent housekeeping, limited staff friendliness, and poor family communication during a short-term rehab stay.

The Good

  • Staff described as warm, caring, and attentive
  • Praised as one of the cleanest communities around
  • Active resident activities program mentioned by name
  • Specific staff members singled out for excellent care
  • Helpful case manager noted in one review

The Bad

  • One report of inconsistent housekeeping during a rehab stay
  • One reviewer felt staff were not friendly or attentive
  • One reviewer noted poor communication with family members

AI-generated from reviews and community data.

Mill Creek is a senior living community in Silsbee, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 168 reviews.

About Mill Creek

Mill Creek is a 68-bed skilled nursing facility located in Silsbee, Texas, offering traditional nursing services with 24-hour licensed clinical supervision and skilled rehabilitation therapies.

The community provides residential housekeeping services and activities designed to keep residents connected to the community. Care is centered on supporting residents' physical, emotional, and social well-being.

Types of Care at Mill Creek

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Mill Creek

4.8overall · 168 ratings combined

4.8★ on Google (168)

Kathy Baker

Jun 2026

via Google

This is such a nice a place. I am beginning to love it here.

Karleigh Lyons

May 2026

via Google

This nursing home was genuinely the best option ever. Their care here is unmatched to any nursing home I visited for my kin to be taken care of at. One employee who stood out the most was Brittney ward! She was so welcoming and her energy and care for the patients were top tier.

Roy Howard

May 2026

via Google

Stop in to visit a family member and had a pleasant experience. A nice staff member named Brittney Ward helped make our trip more enjoyable and was very helpful. Will be going back and looking forward to it.

Brittney Ward

May 2026

via Google

Love Mill Creek! Very nice place always clean, smells good, the staff is Awesome everyone is helpful and inviting, Jennifer Zent is always positive and helpful! Food is Awesome! Residents have awesome activities and you can tell they are happy and content! Would recommend Mill Creek to anyone!! My grandma stayed at Mill Creek and she LOVED it! Keep up the good Work! ❤️

Kaaron McDowell

May 2026

via Google

Such a wonderful facility! Very professional and compassionate staff! An excellent community for those in need of skilled, respite, or long term care.

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Ask about availability, pricing, or a tour. Your details go only to Mill Creek, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 10, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadNo revisit needed

Apr 11, 2025Health Complaint4 citations
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2025

Sep 18, 2024Fire Safety StandardHealth Standard5 citations
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Oct 5, 2023Health Complaint5 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

Aug 9, 2023Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mill Creek offer?

Mill Creek offers Skilled Nursing / Long Term Care.

Where is Mill Creek located?

Mill Creek is located at 1105 W Hwy 418 in Silsbee, Texas.

What do families say about Mill Creek?

Families generally describe Mill Creek as a clean, caring skilled nursing facility with staff who are attentive and engaging with residents. One detailed review, however, raised concerns about inconsistent housekeeping, limited staff friendliness, and poor family communication during a short-term rehab stay.

How did Mill Creek do on recent health and safety inspections?

Mill Creek had 5 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mill Creek?

Submit the Request Information form on this page to connect with Mill Creek and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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