MyLivingChoice

Mercy Circle

3659 W 99th St

4.3(26 ratings)· Chicago average: 3.9

Mercy Circle, photo 11 / 8

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
23
Payment model
No entrance fee, month-to-month rental
Rehab therapy availability
On-site PT, OT, and speech therapy six days weekly
Memory care setup
Dedicated memory care wing with secure garden
Affiliation
Catholic community sponsored by the Sisters of Mercy

What Families Think

Mercy Circle is a faith-based senior living community in southwest Chicago offering the full continuum from independent living through memory care and skilled nursing/rehab. Reviewers consistently praise the compassionate, attentive care given by nursing staff, CNAs, and therapists, especially in memory care and short-term rehab, though a few reviews raise serious concerns about front-desk treatment and inconsistent care on the rehab floor.

The Good

  • Staff described as caring, compassionate, and attentive
  • Memory care residents receive close, personalized attention
  • Physical therapy department praised for strong rehab outcomes
  • Grounds and interior kept immaculate and welcoming
  • Meal choices available beyond standard menu
  • Long-term relationships between staff and resident families

The Bad

  • One detailed report of rude, dismissive front-desk treatment during a tour
  • One report of residents left unattended and inconsistent medication dispensing on rehab floor
  • One report describing floor head nurse as unprofessional
  • No published pricing information available

AI-generated from reviews and community data.

Mercy Circle is a senior living community in Chicago, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 4.3 out of 5 across 26 reviews.

About Mercy Circle

A Meaningful Life

Nestled in Chicago's southwest corner, Mercy Circle is only 17 miles from downtown Chicago and adjacent to suburban Evergreen Park. We are perfectly situated to provide a lifestyle offering comfort and convenience, as well as spiritual and intellectual enrichment.

Mercy Circle, sponsored by the Sisters of Mercy, is a community in every sense of the word: Not just a warm, welcoming place with a supportive staff, we are friends and neighbors too. We share interests, enjoy activities and hobbies, and volunteer for ministries.

We believe in respect, loving kindness and Christian values. Our chapel, where a daily liturgy is offered, as well as our meditation rooms, are always open.

If you share our approach to living, you will feel right at home at Mercy Circle.

Independent Living

At Mercy Circle, you will both cherish the freedom to come and go according to your schedule and enjoy a calendar full of events and activities, without compromising the time you wish to spend by yourself.

There is no entrance fee at Mercy Circle. Your monthly rental fee includes a spacious, bright apartment in a newly-constructed building, along with plenty of extras. As a resident, you will enjoy amenities including scheduled transportation, an exercise room and salon, gathering and game rooms and on-site banking.

Ground floor suites open onto a private patio adjacent to the landscaped garden and walking paths. Garage spaces are available for a small monthly fee. Free outdoor parking for guests and residents is conveniently located just steps from the main entrance.

We offer a one-bedroom-plus-den, a two-bedroom or a deluxe two-bedroom apartment, each with its own temperature control. All apartment floor plans have a spacious living room, full kitchen including a dishwasher, and come with a washer and dryer.

The Mercy Circle dining program provides one restaurant-quality meal each day: breakfast, lunch or dinner. Visit our Bistro for a snack or you can cook and bake in your fully-equipped kitchen. A private dining room is always available to entertain or celebrate special occasions.

Given the eye appeal of the architecture and design, the comprehensive list of services and the limited number of residences, you may feel like you are our guest in a loving home. Because, in a sense, you are.

Is it time for you to plan for the future

Assisted Living

Your life enhanced

At Mercy Circle, our skilled and experienced staff will provide the appropriate level of care needed to fit each individual. As dedicated professionals, we will help with all your daily living activities including managing medications, assistance with walking, bathing, dressing and using the bathroom.

We offer one-bedroom apartments featuring a sitting room spacious enough to accommodate your favorite furnishings, a multi-purpose kitchenette, an over-sized closet and a luxurious bathroom designed for safety with a large, walk-in shower.

At this level of care, we provide three top-quality, nutritious meals prepared daily at the direction of Mercy Circle’s executive chef. You are always welcome to invite guests to dine with you and experience the excellent service and elegant appointments of our formal dining room.

We know you may need help in managing certain aspects of your life, but you may also benefit from opportunities and the many activities available. Volunteers play a big role at Mercy Circle. We offer opportunities to tutor students, learn a new skill or just enjoy socializing with neighbors who share your interests. In our community, we think our life is made better as we improve the lives of others.

What happens if your needs suddenly change?

Memory Care

Intimate care of a loved one

Caring and kindness are constants in every Mercy Circle setting, but take on a special meaning for everyone in our memory care wing. Here, residents experience the benefits of working with our specially-trained and understanding staff. We are prepared to help with cognitive challenges on an individual basis.

Baggot Street named for the street in Dublin where Catherine McAuley, founder of the Sisters of Mercy, opened the first House of Mercy's a symbol of Mercy Circle’s legacy.

For our memory care residents, this is a place of familiarity, community and support. Through color-coded decorations, spiritual quotations and other cues we prompt and assist residents ability to maintain mental agility.

Interaction with nature in our secure garden, and nurturing birds and fish are part of a larger program that we provide to keep residents engaged and socially connected.

Just as we attend to residents physical, mental and emotional well-being, at Baggot Street every resident helps one another through inclusion and friendship.

Challenges with memory require constant renewal and re-learning, and so our residences in Baggot Street are easy-to-navigate suites, each with a full bathroom built for easy accessibility and, above all, safety.

Would your loved one flourish at Baggot Street?

Rehab/Skilled Nursing Care

Trust and healing

If you need rehab for a short period while recovering from an illness or injury, or require extensive skilled nursing care, Mercy Circle supports every aspect of your physical, emotional and spiritual life.

Our physical, occupational and speech therapy services are available on-site six days a week. Intensive programs with highly-skilled therapists produce fast results and positive outcomes.

Whether you are a short- or long-term resident, you are a member of our family and this is your home. We strongly believe the sense of belonging and safety builds confidence and the energy to heal more quickly.

While at Mercy Circle we make sure you have adequate time to recover in your comfortable suite with a fully-equipped, private bathroom. As your strength and vitality return, we can assist as you enjoy and participate in activities and programs; visit our main dining room for meals; and meet others in our community.

We handle chronic conditions or permanent disability with compassion and kindness. Our caregivers anticipate rather than simply respond to, your needs and preferences.

Do you need more help and support on a daily basis?

Careers

Advance in your career with Mercy!

You’ve chosen a career of service, one that brightens the lives of older adults.

Consider a move to Mercy Circle. Here, you can put to work your proven knowledge, skills and talents.

It’s because of people like you that our continuing care retirement community has earned a reputation for excellence.

Our competitive wages and benefits programs reward you for the role you play in making Mercy Circle a thoughtful and caring community.

Mercy Circle currently is accepting applications for the following positions

Contact Us

Mercy Circle
3659 West 99th Street
Chicago, IL 60655
Call 773-253-3600

Types of Care at Mercy Circle

Assisted LivingHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Mercy Circle

4.3overall · 26 ratings combined

4.3★ on Google (26)

Patricia zoller

Mar 2026

via Google

Mercy Circle was truly wonderful. They took excellent care of my mother while he was recovering. The staff is kind and knowledgeable. Every person we came in contact with was wonderful from the front desk staff to nursing and assistants, along with the social workers, recreation and kitchen staff. The physical therapy department was great!! They do work miracles every single day. In addition to the wonderful care was the incredible and social environment. There are exercise classes, interesting lectures and social activities to attend every single day if you choose. This great environment was perfect to keep your spirits up while in rehab.

John

Mar 2026

via Google

Excellent service the whole staff are great and even management. The best nursing facility in Illinois . Very well recommended

Lauree Enos

Feb 2026

via Google

I went to look at Mercy Circle as a possible place to take an elderly friend of mine. When I entered, the receptionist was on the phone with one of the residents. She made no attempt to acknowledge me and never stopped to say "Can you hold on for a minute?" to the person on the call, so she could see what I needed. I stood there for at least 5 minutes, waiting patiently for the call to end. Occasionally, she would side-eye me, hoping I'd get tired and go away. Finally, she turned, still chit-chatting on the phone, and pushed a post-it note across the desk asking me what I wanted. I wrote back that I had come to take a tour. She texted someone on her phone to tell them that I wanted a tour, and went back to ignoring me. I must have stood at her desk for almost a full ten minutes, and she never left or paused the call during that time. When a second woman came out to meet with me, she gestured for me to come sit in the little parlor they had at the entrance. I started to explain why I was there, and the illness my loved one was experiencing, and she just stared at me and let me talk. There was another woman sitting there waiting for someone, watching us talk and taking in all the private details of my loved one's illness and medical history, so I finally stopped my explanation and asked, "Do you have an office we can speak in?" The woman immediately exclaimed, "There's no room. We have no room for you!" I was shocked. I started again, trying to confirm she understood the level of care I was looking for (as the facility has both assisted living and more of a nursing care side), and she just interrupted me, repeating herself loudly and emphatically. "We have no room!" So I thanked her for her time and got up and left. I couldn't believe this was the treatment I received, when I was there during a sensitive time to ask about care for a loved one who was suffering. If they legitimately had no space, no problem! But there's a way to say this with kindness. Trying to first ignore that I even existed when I was at the front desk, and then later basically telling me, "There's no room at the inn, move along!" was appalling. Especially from a Catholic establishment. And especially during the month of January, when we have just celebrated Christmas. They should not be in healthcare if this is the way they behave. They should be ashamed of themselves.

James Tibstra

Feb 2026

via Google

The whole staff is awesome they take very good care of me. The director of nursing goes above and beyond and leads her staff with compassion

carolyn Dominguez

Oct 2025

via Google

The best skilled nursing facility and senior living community in the Chicagoland area. A faith based commmunity led by great management and nursing leaderships team. Keep up the great work mercy miracle 👏 🙌 👍 🥰

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Government Inspection History

5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 18, 2025Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

Feb 6, 2025Fire Safety StandardHealth Standard5 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 26, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025

Jan 26, 2024Fire Safety StandardHealth Standard5 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024

Aug 5, 2023Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2023

Mar 31, 2023Fire Safety StandardHealth Standard11 citations
  • Ensure staff are vaccinated for COVID-19

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Perform COVID19 testing on residents and staff.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 17, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mercy Circle offer?

Mercy Circle offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does Mercy Circle cost?

Mercy Circle has not published its pricing. For context, communities in Chicago that publish rates start around $1,059 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Mercy Circle offer respite or short-term stays?

Yes. Mercy Circle lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Mercy Circle located?

Mercy Circle is located at 3659 W 99th St in Chicago, Illinois.

What do families say about Mercy Circle?

Mercy Circle is a faith-based senior living community in southwest Chicago offering the full continuum from independent living through memory care and skilled nursing/rehab. Reviewers consistently praise the compassionate, attentive care given by nursing staff, CNAs, and therapists, especially in memory care and short-term rehab, though a few reviews raise serious concerns about front-desk treatment and inconsistent care on the rehab floor.

How did Mercy Circle do on recent health and safety inspections?

Mercy Circle had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mercy Circle?

Submit the Request Information form on this page to connect with Mercy Circle and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Mercy Circle? Claim this listing to update photos, pricing, and details. It's free.

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