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Maxim Healthcare Cleveland, OH Regional Office

25000 Country Club Blvd #200

4.6(22 ratings)· North Olmsted average: 4.6

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Maxim Healthcare Cleveland, OH Regional Office logo
Maxim Healthcare Cleveland, OH Regional Office, photo 11 / 3

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2002
Client relationship length
One family used agency for 15 years
Shift reliability
Shifts consistently covered without scheduling gaps

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this Maxim Healthcare office in North Olmsted come mostly from nurses and caregivers who describe strong management support and flexible scheduling, along with at least one family who used the agency's home care services for over a decade. Overall sentiment is very positive, with an emphasis on reliability, communication, and compassionate care rather than complaints.

What reviewers praise

  • Compassionate, reliable caregivers praised by families
  • Management described as supportive and responsive to staff
  • Shifts consistently covered without disruption
  • Clear communication between agency, patients, and families
  • Ongoing training and support provided to nursing staff

AI-generated from reviews and community data.

Maxim Healthcare Cleveland, OH Regional Office is a home health agency serving North Olmsted, Ohio offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 22 reviews.

About Maxim Healthcare Cleveland, OH Regional Office

Maxim Healthcare Cleveland, OH Regional Office is a home health agency serving clients in their homes. Medicare-certified since 2002, the agency provides skilled nursing and home health aide visits.

Reviewers consistently praised the agency's compassionate, reliable care and strong relationships with families. Multiple reviewers highlighted clear communication, responsive coordination, and a supportive management team that prioritizes both patient needs and staff wellbeing. One reviewer noted the agency's thoughtfulness in checking on patients during difficult weather and helping develop emergency plans.

Types of Care at Maxim Healthcare Cleveland, OH Regional Office

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Maxim Healthcare Cleveland, OH Regional Office

4.6overall · 22 ratings combined

4.6★ on Google (22)

Tamarra Howard

May 2026

via Google ↗ · Report

Our family has had an exceptional experience with this home care agency over the past 15 years. They have consistently provided compassionate, reliable, and high-quality care for my father, which has brought us so much peace of mind. I also had the opportunity to work directly with the agency to coordinate his care, and I was always impressed by their professionalism and organization. The scheduling was handled seamlessly, and shifts were consistently covered without disruption—something that makes a huge difference when caring for a loved one. The caregivers have been attentive, kind, and truly dedicated, treating my father with dignity and respect at all times all up until his untimely departure. It’s clear that this agency prioritizes both their clients and their families. I highly recommend this agency to anyone seeking dependable and compassionate home care services. We are incredibly grateful for the care and support they’ve provided over the years.

Janice Figueroa

Apr 2026

via Google ↗ · Report

I love this company because they truly care and go beyond expectations. I've been working for them for 6 years and it has been a great experience. We had a rough winter and it was very thoughtful of them to call and check if the patient had and emergency plan and that they where gonna help the best way they can. That says a lot. I appreciate this company and the staff.

Joyce Quinones

Apr 2026

via Google ↗ · Report

In 2008 when I started working at Maxim Healthcare I thought I was going to work for a short time till I found another job! It was my first job working Pediatrics! I started filling in with cases till I fell into my own cases. I'm still working at Maxim even after having "retired" 21/2 years ago. From the start I've always had a good relationship with our field support. Some have come and gone, but I can honestly say that everyone is great to work with. I don't often go into the office, but when I do it's always a pleasure to greet everyone and chat for a few minutes. I get smiles from all! I also enjoy the phone calls, all are caring and concerned. I look forward to continuing my work at Maxim. I believe in Maxim and it's field support to the point that when I run into someone who needs home Healthcare I'm happy to refer them to Maxim. Thank you all for having my back! I appreciate all of you and all that you do to make sure our clients get the best service!

Telina Gocher

Apr 2026

via Google ↗ · Report

I've worked with Maxim for over 2 years and working with this healthcare organization has been a seamless and positive experience. Their team is professional, responsive, and truly committed to providing high-quality patient care. Communication is clear, coordination is efficient, and they consistently prioritize both patient needs and partner collaboration. Highly recommended.

Lisa Serrano

Apr 2026

via Google ↗ · Report

I highly recommend working here! As a nurse, finding a company that truly cares is rare, but the management team is amazing and always has our backs. They are understanding that life happens and they work with you when it comes to scheduling. The families are all pretty great, and getting to be part of their lives has been so rewarding. The nurse managers are very approachable and are always willing to answer any questions in addition to providing support. The company provides lots of education for nurses and are always available if you need to have a refresher on a skill. I've been loving my time Maxim, and look forward to growing with the company.

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Medicare Quality of Care

Maxim Healthcare Cleveland, OH Regional Office is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Home health aide

What patients say

  • Would definitely recommend the agency49%US 79%
  • Rated their overall care 9 or 10 out of 10100%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well79%US 86%
  • The team discussed medicines, pain and home safety97%US 82%

9 completed patient surveys, 9% response rate.

How patients did

  • Care started within 2 days of referral81%US 94%
  • Patients who had a fall with major injury (lower is better)3%US 1%

Service area

Maxim Healthcare Cleveland, OH Regional Office reports serving 38 ZIP codes, including Cleveland, Lorain, Strongsville, Amherst, Aurora, Avon Lake, Bay Village, Bedford, Berea, Broadview Heights and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368000. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Maxim Healthcare Cleveland, OH Regional Office offer?

Maxim Healthcare Cleveland, OH Regional Office offers Home Health.

Where is Maxim Healthcare Cleveland, OH Regional Office located?

Maxim Healthcare Cleveland, OH Regional Office is located at 25000 Country Club Blvd #200 in North Olmsted, Ohio.

What do families say about Maxim Healthcare Cleveland, OH Regional Office?

Maxim Healthcare Cleveland, OH Regional Office carries a 4.6 out of 5 rating from 22 Google reviews. Reviews for this Maxim Healthcare office in North Olmsted come mostly from nurses and caregivers who describe strong management support and flexible scheduling, along with at least one family who used the agency's home care services for over a decade. Overall sentiment is very positive, with an emphasis on reliability, communication, and compassionate care rather than complaints. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Maxim Healthcare Cleveland, OH Regional Office?

Yes. Maxim Healthcare Cleveland, OH Regional Office is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Maxim Healthcare Cleveland, OH Regional Office?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Maxim Healthcare Cleveland, OH Regional Office?

Submit the Request Information form on this page, or contact Maxim Healthcare Cleveland, OH Regional Office directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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