MyLivingChoice

The Inn at Joshua Tree

27500 Mill Rd

4(28 ratings)· North Olmsted average: 4.6

The Inn at Joshua Tree, photo 11 / 6

Quick Facts

Total units
36
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
36
Campus layout
Assisted living building located across the parking lot

What Families Think

Joshua Tree Care Center is a small skilled nursing and long-term care community in North Olmsted, Ohio, with a 4 out of 5 rating from 28 Google reviews. Families highlight caring staff and a clean, well-run environment, with one long-term reviewer noting eight years of positive care for a parent. A couple of reviewers raised concerns about communication and responsiveness when trying to reach the facility.

The Good

  • Staff described as caring and knowledgeable
  • Facility kept clean by staff and residents
  • Active activities and outings for residents
  • Long-term positive relationship noted over 8 years
  • Front desk staff described as kind

The Bad

  • One report of an unanswered follow-up call
  • One reviewer raised concerns about professionalism and bias

AI-generated from reviews and community data.

The Inn at Joshua Tree is a senior living community in North Olmsted, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 28 reviews.

About The Inn at Joshua Tree

The Inn at Joshua Tree is a skilled nursing and long-term care facility in North Olmsted, Ohio, licensed for 36 residents. The community operates as part of a larger campus that includes assisted living apartments and an acute care center across the parking lot.

Families consistently praise the staff's attentiveness and warmth. The Wellness Coordinator is highlighted as welcoming and knowledgeable; one family noted the facility maintains strong privacy standards. Residents have access to regular activities and outings, and the community is described as clean and well-maintained. One family reflected that after eight years of care, their mother loved the facility so much she chose to stay rather than relocate closer to home, crediting the staff with making "a difference in her life."

The facility holds a 4 out of 5 Google rating across 28 reviews. One negative review cited a follow-up communication issue during the inquiry process, suggesting potential inconsistencies in initial contact handling.

Types of Care at The Inn at Joshua Tree

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Inn at Joshua Tree

4overall · 28 ratings combined

4★ on Google (28)

Monique Fraley

Feb 2026

via Google

Long story short I was looking for placement for my 80 year old grandma, and this was my top pick. But my grandma is staying home for now. But I did want to give a huge shout out to Dianna McBee the Wellness Coordinator. Dianna is five star all the way around. She is welcoming, knowledgeable, and very down to earth. If you have any doubts, questions, or concerns she probably has an answer and or will ease your mind. Highly recommend this facility and their staff! Even the front desk receptionist Gracie was so kind! Kuddos to this facility, keep doing what your doing.

Regina Julien

Jun 2024

via Google

I called this facility and spoke to a representative and left her my number an nobody followed up calling me back. I called back an ask a lady representative , how come I didn't get a call back? She may think I'm a joke but this is very unprofessional and to include if they were racist 🤔 . I hope all eyeballs see what I think of this facility. It won't look good.

Greg Becker

Feb 2022

via Google

Thank you very much. You have been caring for my mom for the last 8 years, and she just passed. I appreciate all the activities and love that you provided her. A few years ago we moved a little ways away, and I asked her if she wanted to go to another nursing home closer to us. She said no, because she loved where she was and the people there. You made a difference in her life and ours. She was in great hands, again thank you!

Peachy Keen

Jun 2018

via Google

I just came for a training seminar, but it was clean. The conversations I overheard from employees made it clear that they care about the privacy of their residents. I had a good time even tho it was hard to meet and please the room temperature and meal preferences for a room full of women with a wide range of ages (avg estimate age mid 20s to mid 80s). They provided a meal, the certification class, curriculum, and pens for all of us for an obscenely great price.

Gillian Pluskota

Sep 2017

via Google

Staff is wonderful, they have activities and outings , very clean , my experience has been very good! The Inn At Joshua Tree is the Assistant Living like an apartment building with Care staff minimum on assistance can be determined with the nursing physical, However right across the parking lot literally is Joshua Tree which is the Care Center and they do more acute care. Both buildings are very nice and no matter which you call the staff is so friendly they will direct you to which ever one you need and who to speak to.

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Government Inspection History

3 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2025Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 14, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 14, 2025

Mar 9, 2023Fire Safety StandardHealth Standard9 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Apr 17, 2023

Jan 23, 2020Fire Safety StandardHealth Standard8 citations
  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Have properly installed electrical wiring and gas equipment.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 7, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Inn at Joshua Tree offer?

The Inn at Joshua Tree offers Skilled Nursing / Long Term Care.

Where is The Inn at Joshua Tree located?

The Inn at Joshua Tree is located at 27500 Mill Rd in North Olmsted, Ohio.

What do families say about The Inn at Joshua Tree?

Joshua Tree Care Center is a small skilled nursing and long-term care community in North Olmsted, Ohio, with a 4 out of 5 rating from 28 Google reviews. Families highlight caring staff and a clean, well-run environment, with one long-term reviewer noting eight years of positive care for a parent. A couple of reviewers raised concerns about communication and responsiveness when trying to reach the facility.

How did The Inn at Joshua Tree do on recent health and safety inspections?

The Inn at Joshua Tree had 3 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Inn at Joshua Tree?

Submit the Request Information form on this page to connect with The Inn at Joshua Tree and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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