Kay
May 2026
Great facility and staff. Clean and smelled good. I enjoy the longevity of their staff. It makes a difference.
Marigold Rehabilitation & Health Care
275 East Carl Sandburg Drive4.1(21 ratings)· Galesburg average: 4.3
Part of Tutera Senior Living & Health Care · 102 communities · 4.4★ average
1 / 5Quick Facts
- Total units
- 172
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 172
- Inspections
- View history (44 citations)
- Memory care
- Dedicated Alzheimer's unit within the facility
- Licensed capacity
- Licensed for up to 172 residents
- Ownership change
- Recently transitioned to new management company, Tutura
CMS Care Compare
What Families Think
Reviews of Marigold Rehabilitation & Health Care are sharply mixed, with many families praising long-tenured staff and compassionate end-of-life care, while others describe serious lapses in basic care, staffing shortages, and unresponsive management. Several reviewers note that quality has fluctuated over time, with some describing a decline from what had been a well-regarded facility.
The Good
- Long-tenured, familiar staff praised by families
- Compassionate care noted during residents' final days
- Clean facility reported by multiple reviewers
- Dedicated Alzheimer's/dementia unit on-site
- Administrator singled out for strong rapport with residents
The Bad
- Multiple reports of understaffing affecting care quality
- One detailed report of missed baths, hygiene neglect
- One report of medication doses being missed or delayed
- Refund on prepaid fees took over 120 days
- One report of urine smell in the facility
AI-generated from reviews and community data.
Marigold Rehabilitation & Health Care is a senior living community in Galesburg, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 21 reviews.
About Marigold Rehabilitation & Health Care
Marigold Rehabilitation & Health Care is a skilled nursing and long-term care facility in Galesburg, Illinois, licensed for 172 residents. It serves patients requiring medical care, including those with dementia, and provides end-of-life support.
Family experiences at Marigold vary significantly. Positive reviews consistently praise frontline staff warmth and attentiveness, with families noting that residents enjoy the food and appreciate long-term consistency among caregivers. Several families reported their loved ones thriving during stays of two years or longer, and staff received particular recognition for compassionate care during end-of-life periods. One family wrote, "The staff here are AMAZING." However, critical reviews document serious gaps in basic care, missed medication doses for cancer treatment, absence of bathing and hygiene services for extended periods, and lapses in meal delivery and supervision. A few families noted the facility appears clean on the surface but detected underlying management or staffing issues upon closer experience.
The 4.1-star rating across 21 reviews reflects this polarization: roughly half the reviews are five-star accounts of quality care, while others describe neglect and unmet medical needs. Families considering Marigold should ask detailed questions about current staffing levels, medication protocols, and hygiene schedules before admission.
Types of Care at Marigold Rehabilitation & Health Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Marigold Rehabilitation & Health Care
4.1overall · 21 ratings combined
4.1★ on Google (21)
Cynthia Alvarado
May 2026
The staff on the front line were compassionate and very caring. My Dad enjoyed the food. That, to me, was of the most importance. I do wish that upon arriving there would have been some assistance getting him settled, a chance for questions to be answered. It was made clear multiple times that upon his arrival I would be handing over a check for the month. $8,250, which I did. However, upon his passing, even with eight phone calls made to the facility and Tutura, the company that had taken over them, my calls were not returned, and the refund not made. It is an Illinois state policy that those refunds are made within 30 days of passing of the resident. After over 120 days of calls and paying my lawyer for a letter they finally paid it. Very poor management, and sheer neglect in the business side of the facility and company. Cynthia Alvarado, Galesburg Ill
Michael Bradford
Mar 2026
My father has been in Marigold Rehabilitation & Health Care since February 10th. This facility accepted him with his cancer medication and ensured he would be given it daily. On multiple occasions my father has been denied his medicine. This medication is the only thing helping his cancer stop progressing. Many times the new on shift nurse will say they can't find it and leave his room. The facility has also stopped giving him the medication he has been given by pain management at Blessing Hospital, and his sleeping medication.I have made several attempts to speak to the nursing director, and he has only answered one time. The food the place serves is awful. My dad has lost around 20lbs in a month being at this facility. My family and I have visited multiple times, and have never once had a nurse come in during the hours we visit. My father sits waiting on his call light for hours at a time. The facility never has the same staffing. Most of the time he is also denied to get his showers. I would avoid sending your loved ones to this nursing home. Update. After attempting to email the Administrator Marco he never responded. This facility does not seem to care to actually fix the issues that have occurred.
Adley Sparrow
Oct 2025
The facility is great and takes great care of my mother. I can see the change in management and positive outcomes. Keep up the great work Marigold!!!!!
Sarah Warman
Apr 2025
Our Mom was cared for with such love. The staff was very helpful and hospitable especially at the end of her life. We cannot thank the staff enough for all they have done for Mom and us. They truly care for the patients and have such dedication. They are amazing!
Government Inspection History
14 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 21, 2026Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 21, 2026
Mar 25, 2026Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
Jan 9, 2026Health Complaint3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 10, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 10, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2026
Sep 25, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2025
Aug 19, 2025Health Complaint2 citations
Reasonably accommodate the needs and preferences of each resident.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 2, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 2, 2025
Jul 31, 2025Health Complaint3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 4, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 22, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 22, 2025
Jun 13, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 7, 2025
Apr 23, 2025Health Complaint4 citations
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 15, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 15, 2025
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2025
Aug 22, 2024Fire Safety StandardHealth Standard10 citations
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024
Jul 6, 2024Health Complaint4 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 29, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2024
Dec 6, 2023Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023
Nov 16, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2023
Sep 8, 2023Fire Safety StandardHealth ComplaintHealth Standard8 citations
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023
Honor each resident's preferences, choices, values and beliefs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023
Aug 4, 2022Fire Safety StandardHealth Standard3 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2022
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2022
Report COVID19 data to residents and families.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Marigold Rehabilitation & Health Care offer?
Marigold Rehabilitation & Health Care offers Skilled Nursing / Long Term Care.
Where is Marigold Rehabilitation & Health Care located?
Marigold Rehabilitation & Health Care is located at 275 East Carl Sandburg Drive in Galesburg, Illinois.
What do families say about Marigold Rehabilitation & Health Care?
Reviews of Marigold Rehabilitation & Health Care are sharply mixed, with many families praising long-tenured staff and compassionate end-of-life care, while others describe serious lapses in basic care, staffing shortages, and unresponsive management. Several reviewers note that quality has fluctuated over time, with some describing a decline from what had been a well-regarded facility.
How did Marigold Rehabilitation & Health Care do on recent health and safety inspections?
Marigold Rehabilitation & Health Care had 14 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Marigold Rehabilitation & Health Care?
Submit the Request Information form on this page to connect with Marigold Rehabilitation & Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Marigold Rehabilitation & Health Care? Claim this listing to update photos, pricing, and details. It's free.
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