MyLivingChoice

LINCARE

1480 S Henderson St

4.2(56 ratings)· Galesburg average: 4.3

LINCARE — photo 11 / 2

Quick Facts

What Families Think

LINCARE in Galesburg provides home respiratory therapy equipment and supplies rather than residential care, and reviews are sharply divided. Several reviewers describe frustrating delays, lost orders, and poor phone communication, while others single out one staff member, Heather, for going out of her way to help.

The Good

  • Staff member Heather praised for exceptional service
  • One report of going above and beyond for a transplant patient
  • Overall 4.2 rating from 56 Google reviews

The Bad

  • Several reviewers report lost or delayed equipment orders
  • Multiple complaints about poor phone communication and follow-up
  • One report of being hung up on by staff
  • Reliance on this provider due to insurance requirements frustrates some

AI-generated from reviews and community data.

About LINCARE

LINCARE is a home health and hospice community in Galesburg, Illinois.

Families rate LINCARE 4.2 out of 5 based on 56 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

4.2overall · 56 ratings combined

4.2★ on Google (56)

Ellen

Jun 2026

via Google

I have always placed my orders over the phone. I usually have have to call them back to check on my order after being told they would send it out. After calling back I am told that my order is not listed or even ordered. Heather seems to be the only competent employee there. This has happened to me several times.

Dawn Foglesong

Jan 2026

via Google

Wish they had option for zero stars. 3 weeks since they got Dr order. I had to call them. Then they obviously aren't qualified to get the job done so they canceled my order without contacting whom I said to contact. I had to call again to find that out then I was hung up on after I said they do except Healthlink instead of just doing their jobs.

Stephanie Hagaman

Jan 2026

via Google

I never get my items on time. It’s been a frustrating experience. My insurance makes me use Lincare. My last place did such a wonderful job.

Kala

Aug 2025

via Google

I came in before closing on a Friday and Heather went above and beyond to help me. I know she left work a little later, but she took the time to make sure I was comfortable with my equipment before I left. I am very grateful to her and the team for helping me!

Mary Beaird

May 2024

via Google

Wind care is the most wonderful caring, Considerate And compassionate people I have ever meet They went Above and beyond to help me get to North Carolina to see my daughter in law Who just had a double lung transplant.They personally brought a portable concentrator to my house. On their own time going to Bloomington, to get it So I could leave the next day They have always been so helpful. But this was so overwhelming to me I appreciate everyone there at the company. And will always stay With them.

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Nearby Communities

Other senior living options within 25 miles of Galesburg.