MyLivingChoice

Lincare

1480 S Henderson St

4.2(56 ratings)· Galesburg average: 4.3

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

LINCARE in Galesburg provides home respiratory therapy equipment and supplies rather than residential care, and reviews are sharply divided. Several reviewers describe frustrating delays, lost orders, and poor phone communication, while others single out one staff member, Heather, for going out of her way to help.

What reviewers praise

  • Staff member Heather praised for exceptional service
  • One report of going above and beyond for a transplant patient
  • Overall 4.2 rating from 56 Google reviews

What reviewers flag

  • Several reviewers report lost or delayed equipment orders
  • Multiple complaints about poor phone communication and follow-up
  • One report of being hung up on by staff
  • Reliance on this provider due to insurance requirements frustrates some

AI-generated from reviews and community data.

Lincare is a home care agency serving Galesburg, Illinois offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.2 out of 5 across 56 reviews.

About Lincare

Lincare is a home care agency serving clients in Galesburg, Illinois with respiratory and mobility equipment and support.

Reviewers describe starkly different experiences. Some report staff going significantly beyond standard service, with one noting the team's personal effort to obtain equipment so a client could travel. Others report persistent problems with order processing and fulfillment, including orders not being entered into the system, delayed shipments, and difficulties reaching someone who can resolve issues. Several reviewers mention having to follow up repeatedly on orders they were told would be sent.

The agency has a Google rating of 4.2 out of 5 across 56 reviews.

Types of Care at Lincare

At-Home Care

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Reviews of Lincare

4.2overall · 56 ratings combined

4.2★ on Google (56)

Ellen

Jun 2026

via Google ↗ · Report

I have always placed my orders over the phone. I usually have have to call them back to check on my order after being told they would send it out. After calling back I am told that my order is not listed or even ordered. Heather seems to be the only competent employee there. This has happened to me several times.

Dawn Foglesong

Jan 2026

via Google ↗ · Report

Wish they had option for zero stars. 3 weeks since they got Dr order. I had to call them. Then they obviously aren't qualified to get the job done so they canceled my order without contacting whom I said to contact. I had to call again to find that out then I was hung up on after I said they do except Healthlink instead of just doing their jobs.

Stephanie Hagaman

Jan 2026

via Google ↗ · Report

I never get my items on time. It’s been a frustrating experience. My insurance makes me use Lincare. My last place did such a wonderful job.

Kala

Aug 2025

via Google ↗ · Report

I came in before closing on a Friday and Heather went above and beyond to help me. I know she left work a little later, but she took the time to make sure I was comfortable with my equipment before I left. I am very grateful to her and the team for helping me!

Mary Beaird

May 2024

via Google ↗ · Report

Wind care is the most wonderful caring, Considerate And compassionate people I have ever meet They went Above and beyond to help me get to North Carolina to see my daughter in law Who just had a double lung transplant.They personally brought a portable concentrator to my house. On their own time going to Bloomington, to get it So I could leave the next day They have always been so helpful. But this was so overwhelming to me I appreciate everyone there at the company. And will always stay With them.

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Frequently Asked Questions

What types of care does Lincare offer?

Lincare offers At-Home Care.

Where is Lincare located?

Lincare is located at 1480 S Henderson St in Galesburg, Illinois.

What do families say about Lincare?

Lincare carries a 4.2 out of 5 rating from 56 Google reviews. LINCARE in Galesburg provides home respiratory therapy equipment and supplies rather than residential care, and reviews are sharply divided. Several reviewers describe frustrating delays, lost orders, and poor phone communication, while others single out one staff member, Heather, for going out of her way to help. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Lincare?

Submit the Request Information form on this page, or contact Lincare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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