Jennifer Aston-Banks
Nov 2025
The place is very clean, residents appear happy!... But this is just a cover up for extremely incompetent management! The director doges calls like no other as I have been trying to get a tour with her for the past 3 months, but I was told she doesn't do weekends and that's the only time I have for my uncle to tour. They never seem to have a senior nurse. While I have waited to have a general tour by staff on the weekend it seems like their floor nurses have compassion for residents but are borderline incompetent and unsafe. I question the mental stability and clarity of the nurses due to their OPEN discussions about being medicated themselves. CNAs constantly complained about being overworked and anyone can hear this. Very apparent they have staff that is not up to the challenge or if their director is doding referral calls maybe she doges them too! Thank you so much for refusing to do a weekend tour. Your staff showed me that this wouldn't have been an appropriate place for my loved one. Reading another review they could be very accurate by saying this place is a joke. Poor management or lack of management presence speaks volumes!
