4.7(65 ratings)· Twinsburg average: 4.4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Maplewood at Twinsburg receives overwhelmingly positive reviews, with families and professionals praising the cleanliness, warmth of staff, and quality of memory care and assisted living support. A small number of reviewers raised serious concerns about staffing levels, medication administration, and cost relative to care, suggesting experiences can vary.
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Maplewood at Twinsburg is a senior living community in Twinsburg, Ohio offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.7 out of 5 across 65 reviews.
Maplewood at Twinsburg is an assisted living and memory care community located in Twinsburg, Ohio, situated near Tinkers Creek State Nature Preserve and respected hospitals. The community provides personalized care options that range from fully independent living to more structured support, designed to complement residents' evolving needs and interests.
The community offers evidence-based memory care programs, including the Tides Program, which provides support and reminders to help residents remain as independent as possible while ensuring comfort and security. Daily living details are thoughtfully managed through personalized plans, allowing residents to enjoy activities with greater ease.
Residents enjoy fine dining experiences, spacious apartments with elegant finishes and modern conveniences, and access to an abundance of programs and activities. The community incorporates technology solutions such as Temi the Robot and SafelyYou Fall Prevention Technology to enhance care and safety.
The community fosters social engagement through intimate gathering spaces, organized programs, and opportunities for residents to connect with friends, family, and fellow residents. Residents have their own private sanctuaries within spacious apartments designed for relaxation and socializing.
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Help Me Choose4.7overall · 65 ratings combined
4.7★ on Google (65)
Cyndi Baumgartner
Feb 2026
Our family deeply appreciates the love and care provided at this facility. While it may have had its imperfections, it was infinitely better than the place where my mother had stayed before. The welcoming menu and restaurant-style service created a warm and comfortable atmosphere for residents and their families. The staff was genuinely engaged and supportive, making a meaningful difference during a difficult time.
Alex Fiordalisi
Jan 2026
Hello My and is Alexander you might know my father David who currently resides at Maple wood but sadly this review is not good<br>I came to visit my Father and spend time with him but as soon as I walk in a see a teenager employee filming a TikTok of him farting in my dads oxygen tank I tell him to beat it and get out as I’m trying to comfort my poor farther a look to my left to see the previous person that lived in that room dead lying in a cooler as I scream for help I noticed in the fridge that the food he was being fed was raccoon testicals this is disturbing and absolutely criminal.
Chris Watroba
Dec 2025
Exceptional Memory Care with Heart<br><br>Maplewood of Twinsburg is truly an outstanding memory care community that sets the standard for compassionate, high-quality care. From the moment you walk through the doors, you can feel the warmth, professionalism, and genuine dedication of the staff. Every team member treats residents with dignity, patience, and respect, creating an environment that feels both safe and uplifting.<br><br>The community itself is beautiful—clean, thoughtfully designed, and calming. The layout supports independence while ensuring safety, and the attention to detail shows how deeply Maplewood understands the needs of individuals living with memory loss. Activities are engaging, purposeful, and tailored to residents’ abilities, helping them stay connected, stimulated, and joyful.<br><br>What truly makes Maplewood of Twinsburg stand out is the people. The caregivers go above and beyond, building meaningful relationships with residents and offering families peace of mind. Communication is excellent, and it’s clear that residents are not just cared for—they are genuinely known and valued.<br><br>For anyone searching for a memory care community where compassion, expertise, and excellence come together, Maplewood of Twinsburg is an exceptional choice. It’s more than a place to live—it’s a place where residents are respected, supported, and truly cared for.
Michael Jones
Dec 2025
Earlier this year, I had to make the decision to move my Mother into an Assisted Living Community. It was not an easy decision based on all of the change my Mom had gone through this year with the loss of her husband. I reviewed / toured 10 different communities, and Maplewood was the best. I looked at more expensive and less expensive communities and this community stood out as the best. It's clean, has a boutique feel and the staff is genuinely nice and caring.<br><br>My Mom has lived at Maplewood in Twinsburg for 4 months, and she is extremely happy. She tells me they treat her like royalty. She loves the staff and has not complained to me at all about anything. They provide a 5 star dining experience across breakfast, lunch and dinner, as everything I've eaten there has been great. The dining tables are always set up like you're eating at a luxury restaurant with fine linens and elegant dinnerware. Maplewood also has plenty of activities throughout the day to keep her occupied and engaged with the community.<br><br>Once again, this was a very tough decision for me to make, as it was not something I really wanted to do. However, I'm glad I did, as my Mom is safe, well taken care of, has a new friend group(residents & staff) and feels genuinely loved by everyone at Maplewood. I often tease the Maplewood team about putting a bunk bed in my Mom's room so I can stay there. So thank you Maplewood Team for taking such great care of my Mom and being a blessing to my family.
Denise Oleksy
Dec 2025
Maplewood at Twinsburg has been home to me for three years now. The team works well together and we have lovely residents and associates.
Maplewood at Twinsburg offers Assisted Living, Memory Care and Respite / Short-Term Care.
Yes. Maplewood at Twinsburg lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Maplewood at Twinsburg is located at 2463 Sussex Blvd in Twinsburg, Ohio.
Maplewood at Twinsburg carries a 4.7 out of 5 rating from 65 Google reviews. Maplewood at Twinsburg receives overwhelmingly positive reviews, with families and professionals praising the cleanliness, warmth of staff, and quality of memory care and assisted living support. A small number of reviewers raised serious concerns about staffing levels, medication administration, and cost relative to care, suggesting experiences can vary. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Maplewood at Twinsburg directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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