Frank Robinson
Jul 2026
Great Staff
1 / 5Quick Facts
- Total units
- 88
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 88
- Inspections
- View history (48 citations)
- Transportation
- Provides transport for off-site medical procedures
CMS Care Compare
What Families Think
Reviewers consistently praise the nursing and therapy staff at Sprenger Health Care Grande Village for compassionate, attentive care, especially during recovery from surgery or infection treatment. Families highlight responsive administrators and social workers who help coordinate care and paperwork. The only criticism noted was a single comment about food quality.
The Good
- Attentive, kind nursing staff with good bedside manner
- Administrators described as responsive and personally available
- Effective therapy support aiding resident recovery
- Social workers help coordinate paperwork and care needs
- Activities like Thanksgiving celebration with live jazz
AI-generated from reviews and community data.
Sprenger Health Care Grande Village is a senior living community in Twinsburg, Ohio offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 139 reviews.
About Sprenger Health Care Grande Village
Sprenger Health Care Grande Village is a skilled nursing and long-term care facility in Twinsburg, Ohio, with a licensed capacity of 88 residents. The community operates as part of a small campus that includes independent living and assisted living apartments.
Family experiences at Grande Village are deeply divided. Several families praise the therapy outcomes, noting significant improvements in mobility and function after rehabilitation stays. A few mention standout staff members, particularly in nursing management, wound care, and direct caregiving, who demonstrate genuine attentiveness. However, multiple families report serious concerns: understaffing, medication errors, inadequate wound care leading to pressure sores, and infection control lapses. One family contracted COVID twice during their relative's stay across Sprenger facilities. Food quality and general daily operations (from grocery delivery to accessibility) drew criticism in several reviews.
The facility holds a 4.2/5 Google rating across 139 reviews. The stark contrast between five-star and one-star accounts, with particular weight on safety and care consistency, suggests outcomes may depend significantly on which staff members are present and the resident's specific care needs.
Types of Care at Sprenger Health Care Grande Village
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sprenger Health Care Grande Village
4.2overall · 139 ratings combined
4.2★ on Google (139)
M S
Jun 2026
Lot of fun here. The staff is great.
Joel Ensign
Apr 2026
My unit Apt 206 is worth every single dollar that's being asked Sprenger Grande Village is THE VERY BEST place I've ever lived at.
starbuxjunki3
Apr 2026
I cant say enough good things about this facility and staff especially when so many bad things are said about nursing care facilities nowadays . The administrator has gone out of his way to be available and introduce himself and the nursing staff are wonderful; patient kind great bedside manner to explain things and always available.
Stephanie Dickson
Mar 2026
Following surgery, our loved one required more care than we had initially anticipated. He was first placed in a nursing facility where the care was only adequate, and due to unexpected circumstances, he had to be moved. Unfortunately, the second facility provided minimal support, which ultimately resulted in him being hospitalized again. At that point, we were feeling overwhelmed and desperate to find a safe and supportive place for him. The administrators at The Grande Village in Twinsburg went above and beyond to help us during this difficult time. They worked quickly and compassionately to get him settled into a comfortable and secure environment. Since arriving, he has been receiving excellent care along with consistent therapy to support his recovery. The difference in his well-being has been remarkable. We are incredibly grateful for the kindness, professionalism, and dedication shown by the entire team. Thank you for giving our family peace of mind during such a challenging time.
Government Inspection History
5 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jul 2, 2024Fire Safety StandardHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024
Jun 4, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024
Nov 13, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023
Apr 22, 2022Fire Safety StandardHealth Standard26 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Have restrictions on the use of flammable curtains.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected May 13, 2022
Mar 7, 2019Fire Safety StandardHealth Standard11 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2019
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2019
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2019
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2019
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 12, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Sprenger Health Care Grande Village offer?
Sprenger Health Care Grande Village offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Sprenger Health Care Grande Village located?
Sprenger Health Care Grande Village is located at 2610 East Aurora Road in Twinsburg, Ohio.
What do families say about Sprenger Health Care Grande Village?
Reviewers consistently praise the nursing and therapy staff at Sprenger Health Care Grande Village for compassionate, attentive care, especially during recovery from surgery or infection treatment. Families highlight responsive administrators and social workers who help coordinate care and paperwork. The only criticism noted was a single comment about food quality.
How did Sprenger Health Care Grande Village do on recent health and safety inspections?
Sprenger Health Care Grande Village had 5 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Sprenger Health Care Grande Village?
Submit the Request Information form on this page to connect with Sprenger Health Care Grande Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sprenger Health Care Grande Village? Claim this listing to update photos, pricing, and details. It's free.
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