Jacquline Niro
Mar 2026
I LOVE the activities they offer here!! Halloween and valentines day we do so many fun activities.
1 / 5Quick Facts
- Total units
- 100
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 100
- Inspections
- View history (21 citations)
- Memory care
- Secured CARES unit for dementia and Alzheimer's care
- Respite care
- Respite stays offered in collaboration with hospice
- Medicaid admissions
- Accepts Medicaid-pending residents for admission
- Therapy schedule
- PT, OT, and speech therapy up to 7 days weekly
CMS Care Compare
What Families Think
Reviews of Mapleview Country Villa are sharply divided: several families praise attentive, kind staff, clean facilities, and strong physical therapy outcomes, while one detailed report describes serious neglect, hygiene issues, and disrespectful treatment. A separate reviewer specifically flagged inconsistent staffing over weekend shifts.
The Good
- Multiple reviewers praise attentive, kind nursing staff
- Rooms and facilities described as very clean
- Physical/occupational therapy credited with real progress
- Fast staff response times noted by several families
- Residents encouraged to join activities
The Bad
- One detailed report of neglect, hygiene issues, and disrespect
- One reviewer noted weaker staffing quality over weekend shifts
AI-generated from reviews and community data.
Mapleview Country Villa is a senior living community in Chardon, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 58 reviews.
About Mapleview Country Villa
Mapleview Country Villa is a skilled nursing and rehabilitation facility in Chardon, Ohio, offering short-term rehabilitation, long-term care, and specialized clinical services. The facility operates 24 hours a day, seven days a week, and serves residents from Geauga County, Lake County, and surrounding Northeast Ohio communities.
The community provides 24/7 skilled nursing care for residents recovering from hospitalization, surgery, injury, or illness, as well as those managing ongoing medical needs. Services include medication management, clinical monitoring, wound care under the direction of a Certified Wound Nurse, chronic condition support, and respiratory support. Physical, occupational, and speech therapy are available up to seven days a week to help residents rebuild strength, mobility, independence, and confidence. In-house dialysis services support residents with kidney disease, reducing the need for frequent off-site transportation.
Mapleview Country Villa operates a secured CARES memory care unit providing specialized dementia and Alzheimer's care in a structured, activity-based environment focused on safety, comfort, dignity, and meaningful engagement. The facility also offers hospice support and respite stays in collaboration with hospice providers.
The community is physician-led and staffed with a full-time nurse practitioner and a Certified Wound Care Nurse. On-site social workers assist families with admissions and placement, and the facility welcomes Medicaid-pending residents. Full-service dining, Wi-Fi, and social services are available to support residents and families.
Types of Care at Mapleview Country Villa
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Washer & Dryer
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Grocery Shopping and Errands
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Mapleview Country Villa
3.8overall · 58 ratings combined
3.8★ on Google (58)
Barbara Garcher
Mar 2026
Very nice staff!!
Dominique Schulz
Mar 2026
i am so glad to be here. the staff has been very empathetic. the physical therapy works really hard to make me stronger. 3 hot delicious meals a day.
Christina Thompson
Feb 2026
If you love your family do not send them to Mapleview. I’m not even sure that I would send my worst enemy there. I am absolutely disgusted with how my sister was treated there. The staff absolutely does not take care of them. They’re not getting their medicine on time they’re not getting bathed regularly. And just treated completely disrespectful not even like a human. God forbid you wet the bed or vomit. You’ll be treated disrespectfully and with an attitude. It will take them forever to get to you to even get you cleaned up. Hell, you might get the towel thrown at you and told to clean up your own mess. I’m DISGUSTED!!! Was sent to Mapleview to get better and was taken out and drove to the ER by family because they could care less to even get the care she needed. You really need to look into your disrespectful staff. More concerned with having conversations with each other and being on their cell phone phones . Since when is it OK to roll your eyes and give somebody an attitude because you are their care giver. Shut this place down!
Sydney DePledge
Dec 2025
This is a beautiful 100 bed facility with a secured dementia unit. All rooms are private with private bathrooms and showers. Many different activities are offered each day to keep the residents busy. The team here is so helpful and knowledgeable with any needs or questions you may have. I recommend this place to everyone!
Government Inspection History
6 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 26, 2026Fire Safety StandardHealth ComplaintHealth Standard4 citations
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026
Jun 16, 2025Health Complaint8 citations
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Nov 7, 2024Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
May 22, 2024Fire Safety StandardHealth Standard3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Nov 28, 2023Health Complaint2 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 8, 2023
May 18, 2023Fire Safety StandardHealth Standard2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Mapleview Country Villa offer?
Mapleview Country Villa offers Memory Care and Skilled Nursing / Long Term Care.
Where is Mapleview Country Villa located?
Mapleview Country Villa is located at 775 South Street in Chardon, Ohio.
What do families say about Mapleview Country Villa?
Reviews of Mapleview Country Villa are sharply divided: several families praise attentive, kind staff, clean facilities, and strong physical therapy outcomes, while one detailed report describes serious neglect, hygiene issues, and disrespectful treatment. A separate reviewer specifically flagged inconsistent staffing over weekend shifts.
How did Mapleview Country Villa do on recent health and safety inspections?
Mapleview Country Villa had 6 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Mapleview Country Villa?
Submit the Request Information form on this page to connect with Mapleview Country Villa and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mapleview Country Villa? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Chardon bring help to the house: daily living, companionship, and respite for family caregivers.
