Bree
Jun 2026
Phenomenal respiratory care and ventilator program that truly save peoples lives. The building is older but clean.
1 / 2Quick Facts
- Total units
- 161
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 161
- Inspections
- View history (41 citations)
- Advanced medical support
- On-site dialysis and ventilator care available
- Memory care setting
- Secure, structured memory care program on-site
- Care continuum
- Offers respite care and hospice care
- Room type
- Private rooms for all residents
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Chardon Woods are sharply mixed: several families praise attentive nurses, aides, and administrators, and one reviewer highlights strong ventilator and respiratory care, while other reviewers describe serious neglect and building maintenance problems. With only 11 Google reviews and a 3.4 rating, the picture is inconsistent and worth verifying with an in-person visit.
What reviewers praise
- Ventilator and respiratory care praised as life-saving
- Nurses and aides called phenomenal by a resident
- Administration described as amazing and responsive
- Outdoor courtyard for residents and visitors
- On-site dialysis for advanced medical needs
What reviewers flag
- One detailed report of mold, broken AC, and expired elevator licenses
- One report alleging neglect, missed medication, and inappropriate food
- Very low review volume (11) with widely mixed ratings
- Reviewer described the building as older
AI-generated from reviews and community data.
Chardon Woods is a senior living community in Chardon, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 3.4 out of 5 across 11 reviews.
About Chardon Woods
Chardon Woods is a continuing care community in Chardon, Ohio, operated by Journey's Care Team. The community offers short-term rehabilitation, long-term care, respite care, hospice care, and specialized services including on-site dialysis and ventilator care for residents requiring advanced medical support.
The community provides a memory care program in a secure, structured environment with personalized support from dedicated staff. Short-term rehabilitation includes physical, occupational, and speech therapy tailored to individual recovery needs. Long-term care services are designed for individuals requiring daily medical attention and living assistance in a safe setting.
Residents enjoy private rooms with thoughtful amenities and convenient transportation to local appointments, activities, and locations throughout Chardon and surrounding areas. The community features a courtyard where residents can spend time outdoors and connect with neighbors and loved ones, helping create a home-like atmosphere.
Chardon is located in Geauga County in Northeast Ohio, known as the "Snow Capital of Ohio" for its natural beauty and small-town charm. The city is home to the historic Chardon Square district, the Geauga County Maple Museum, and the Century Village Living History Museum. The community is conveniently situated with access to Cleveland and Mentor via US-6 and OH-44, and Cleveland Hopkins International Airport is approximately one hour away.
Types of Care at Chardon Woods
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Chardon Woods
3.4overall · 11 ratings combined
3.4★ on Google (11)
Nick V
May 2026
GREAT STAFF, BUT- If you own this property you should be ashamed of yourself!!! I will be reporting this property to the health department. The good: I encountered some very nice staff, and one kind nurse provided her own fan off her desk to help a overheating patient due to cheap owners having AC disabled in the rooms and the entire building. The bad: I found many violations in plain sight: 1: patient room was 79 degrees with thermostat disabled, absolutely inhumane on a 90 plus degree day 2: mold covering ceiling in mens public bathroom 3: both elevators licenses were expired 4: leaking ceiling on 2nd floor causing WET FLOOR FOR PATIENTS TO FALL ON 5: Various broken windows 6: severe lack of maintenance throughout Property owners and those responsible: It is absolutely appalling to operate any facility of such conditions, especially one to help injured or the elderly recover. It is clear that all you care about is making billions off of neglecting to care for your employees and patients. I would start managing your facility better immediately. I am sure the Ohio health department will not appreciate this.
Jim Francis
Jan 2026
They are taking great care of my wife. I've been very impressed.
Mark Ridenour
Jan 2026
I am a resident here. Never would think of anywhere ℹ be other than here. The nurses and aides have been phenomenal. Anytime I need help they are right there to take care of me. Administration has been amazing and willing to go out of the way to please its residents.
Grace Nelson
Jan 2026
this place should be shut down treated my dad so horribly literally were killing him hes peeing blood from the catheter he didnt need werent giving him any medication he needs to live no food pills gravy meatloaf stuff he absolutely cannot eat i hope this place gets shut down please do not let you loved ones go here. this place is horrible. wouldnt help my brother get him out to go to the hospital my brother had to build a wheelchair to get him out get him in the car himself these people are horrible
Government Inspection History
5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 22, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025
May 19, 2025Fire Safety Complaint1 citation
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 11, 2025
Jan 16, 2025Fire Safety StandardHealth Standard13 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Oct 6, 2022Fire Safety StandardHealth Standard15 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Have proper power supply for life support equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2022
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2022
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2022
Nov 21, 2019Fire Safety StandardHealth Standard11 citations
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2020
Ensure proper storage of liquid oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2020
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Have properly sized and located compartments to protect residents from smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Chardon Woods offer?
Chardon Woods offers Memory Care and Skilled Nursing / Long Term Care.
Where is Chardon Woods located?
Chardon Woods is located at 12340 Bass Lake Road in Chardon, Ohio.
What do families say about Chardon Woods?
Reviews of Chardon Woods are sharply mixed: several families praise attentive nurses, aides, and administrators, and one reviewer highlights strong ventilator and respiratory care, while other reviewers describe serious neglect and building maintenance problems. With only 11 Google reviews and a 3.4 rating, the picture is inconsistent and worth verifying with an in-person visit.
How did Chardon Woods do on recent health and safety inspections?
Chardon Woods had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Chardon Woods?
Submit the Request Information form on this page, or contact Chardon Woods directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Chardon Woods? Claim this listing to update photos, pricing, and details. It's free.
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