MyLivingChoice

Lyndon Crossing

1101 Lyndon Lane

3.5(91 ratings)· Louisville average: 4.2

Lyndon Crossing, photo 11 / 5

Quick Facts

Total units
145
Ownership
For profit, Limited Liability company
Certified beds
145
Care range
Offers memory care, respite, and hospice on-site

What Families Think

Reviews for Lyndon Crossing are overwhelmingly negative, with multiple families describing serious neglect, unsanitary conditions, and poor communication about residents' care. One recent reviewer notes a change in management and hopes for improvement, but this is not echoed by others.

The Good

  • Complimentary transportation to appointments and activities
  • Private rooms with comfort features
  • Outdoor courtyard for residents and visitors
  • Offers rehab, long-term, memory, respite, and hospice care
  • One reviewer reports new management team striving to improve

The Bad

  • Multiple reports of strong urine/feces odor throughout facility
  • Several reports of unanswered call lights for hours
  • Multiple accounts of neglect including bedsores and unchanged clothing/diapers
  • Reports of difficulty reaching staff for updates on residents
  • One report describing severe infection and hospitalization tied to care lapses

AI-generated from reviews and community data.

Lyndon Crossing is a senior living community in Louisville, Kentucky offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Social Activities. Families rate it 3.5 out of 5 across 91 reviews.

About Lyndon Crossing

Lyndon Crossing is a continuing care community offering short-term rehabilitation, long-term care, memory care, respite care, and hospice care services in the Lyndon neighborhood of Louisville, Kentucky. The community serves individuals across multiple care needs, from those recovering from illness or injury to those requiring ongoing medical attention and assistance with daily living.

Short-term rehabilitation services include physical, occupational, and speech therapy tailored to individual recovery needs. Long-term care is designed for individuals requiring daily medical attention and living assistance in a safe setting. The community also operates a dedicated memory care program providing a secure, structured environment with personalized support, along with respite care services that allow primary caregivers to take breaks while their loved ones receive compassionate support.

Amenities include private rooms with thoughtful comfort features, a courtyard where residents can spend time outdoors and connect with neighbors and loved ones, and complimentary transportation to local doctors, appointments, activities, and destinations throughout the Lyndon neighborhood and surrounding Louisville area.

Lyndon is located in the eastern part of Louisville and is characterized as a vibrant, suburban neighborhood with convenient access to downtown Louisville. The area is well-connected by major highways including I-264 and I-64, with Louisville Muhammad Ali International Airport less than 20 minutes away. The neighborhood features green spaces, local businesses, parks, and dining options that contribute to its welcoming atmosphere and family-friendly environment.

Types of Care at Lyndon Crossing

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Lyndon Crossing

3.5overall · 91 ratings combined

3.5★ on Google (91)

Ashley Johnson

May 2026

via Google

My dad was moved here after a stroke. During his ENTIRE stay (about 10 days) we were unable to reach anyone for an update on his progress. I drove 2 hours to see someone face to face and was given his room number. Walked to his room and he wasn't in his room. I was told he may be in physical therapy and to wait. So, we waited. Turns out, he was discharged the night before. We were never in any contact with one person from Lydon Crossing aside from the pre-registion phone call. Side note: it smelled like a dog kennel- heavy with urine and feces. Lots of people laying around the common areas unattended and slumped over like they couldnt get up on their own. It was very sad and I would absolutely never allow any family member or loved one to be cared for here.

Quincey Caldwell

Feb 2026

via Google

I would not trust them to take care of a goldfish. Would give NEGATIVE stars if i could. Absolutely disgusting, atrocious, horrible, hell-on-earth, unhygienic, poor excuse for a care facility. The place reeks of urine. Staff who come off as ignorant, rude untrained, and lazy. There was maybe a rare good 1 or 2 in the whole facility but the good ones are overworked because of staffing issues… the 99% who aren’t caring at all makes you feel afraid to even ask for assistance/speak up for your loved one (for fear of retaliation). I’m only leaving this review now for that very reason, now that my loved one is gone, I feel free to speak my opinions and share my views. Management and leaders who seem to ignore you when you try “go up the ladder” to improve the situation. My family member developed a SEVERE bedsore that I feel could have been preventable with proper turning care. There was a time she had been double-diapered seemingly because they didn’t want to have to deal with changing her as often or dealing with the mess?! She was left her in uncomfortable positions for hours on end (she was paralyzed and could not move herself). Often I would come back the next day to find her in the same position or slumped over sideways. She could not speak or advocate for herself. They skipped bathing her. They left her in dirty clothing (they promised in the beginning she would be changed daily). She was so dirty, the smell from her was repulsive, horrible, sour. There were many times I would visit and she would have food on her face, crusted around her mouth and dripped down her neck. She got little sores in the corner of her mouth because of food left and not wiped away. Her scalp was flaky and dirty and dry. Her hair became matted... ... I was constantly worried for my loved one's level of care. These are my opinions over a 6-month experience so please, PLEASE, do not send your loved one here. Anywhere but here.

Sabra Kessler

Dec 2025

via Google

If I could 0 stars it I would ! Don't put your loved ones here unless u want them to die ! My grandpa went to the ICU for septic shock and was covered in his own feces and urine , APS report filed! He was septic from uti and pneumonia which also caused his kidneys to fail and now we are preparing to loose him in 2 to 3 days ! He ALSO had baseball sized wounds and bruises all over his body ! Please don't put your loved ones here !

Jmiller0026

Nov 2025

via Google

Lyndon Crossing is under new management, and under a new group of great leaders whose dedication to the residents and staff is rewarding. We are always striving to do better for our residents and care team members!!!

Anna Lathem

Sep 2025

via Google

My boyfriend had a stroke and was taken there for rehab this place needs shut down. When we arrive the room was not set up it was filthy the whole place smelled of urine and feces no working TV The call light was trapped underneath the bed around the bed frame after we was settled no one would answer his call light All the aids and nurses there act like they hate their jobs. He laid in his own feces for 2 to 3 hours he called me and I went out there and changed him myself which I've had to do several times.he was there for a little over a week and we had him moved to a different facility this place is terrible it's so sad to watch so many people getting neglected. This place isn't fit for a dog let alone a human. I can't even give this place one star.

Request information

Ask about availability, pricing, or a tour. Your details go only to Lyndon Crossing, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 76 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 17, 2025Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

Dec 14, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 17, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 17, 2025

Jul 25, 2025Fire Safety StandardHealth Standard6 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2025

Feb 13, 2025Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 5, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 5, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025

Aug 10, 2023Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 5, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 5, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

Mar 16, 2023Fire Safety StandardHealth Standard45 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity L of L: immediate jeopardy, widespreadCorrected Jul 28, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity L of L: immediate jeopardy, widespreadCorrected Sep 5, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity L of L: immediate jeopardy, widespreadCorrected Sep 5, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternCorrected Jul 28, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 16, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedCorrected Jul 28, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity J of L: immediate jeopardy, isolatedCorrected Jul 28, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity J of L: immediate jeopardy, isolatedCorrected Jul 28, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity G of L: actual harm, isolatedCorrected Jul 28, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2023

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023

  • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2023

  • Ensure the activities program is directed by a qualified professional.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lyndon Crossing offer?

Lyndon Crossing offers Memory Care and Skilled Nursing / Long Term Care.

Where is Lyndon Crossing located?

Lyndon Crossing is located at 1101 Lyndon Lane in Louisville, Kentucky.

What do families say about Lyndon Crossing?

Reviews for Lyndon Crossing are overwhelmingly negative, with multiple families describing serious neglect, unsanitary conditions, and poor communication about residents' care. One recent reviewer notes a change in management and hopes for improvement, but this is not echoed by others.

How did Lyndon Crossing do on recent health and safety inspections?

Lyndon Crossing had 6 government inspection visits in the last three years, with 76 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lyndon Crossing?

Submit the Request Information form on this page to connect with Lyndon Crossing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Lyndon Crossing? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Louisville.

Prefer to stay home?

Home care agencies serving Louisville bring help to the house: daily living, companionship, and respite for family caregivers.