MyLivingChoice

Lourdes Noreen McKeen Residence

315 S Flagler Dr

3.1(41 ratings)· West Palm Beach average: 4.1

Lourdes Noreen McKeen Residence — photo 11 / 5

Quick Facts

Total units
132
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
132
Care survey result
Assisted living had a deficiency-free bi-annual survey
Location type
Located directly on the waterfront
Stay options
Short-term respite care available
Community focus
Faith-based living emphasis for residents

What Families Think

Reviews for Lourdes Noreen McKeen Residence are sharply divided, with some families praising a warm, clean, and engaging environment and others describing serious concerns about staff attitude and room conditions. The community offers multiple levels of care, including skilled nursing and short-term respite stays, and its assisted living program passed a recent deficiency-free state survey.

The Good

  • Warm, compassionate, and welcoming staff noted by visitors
  • Facility described as impeccably clean and well-decorated
  • Residents seen actively enjoying group activities
  • Reviewers praised the food quality
  • Assisted living passed deficiency-free AHCA survey

The Bad

  • One report describes care as staff-centered rather than patient-centered
  • One report of CNAs treating other staff poorly, raising concern
  • One reviewer found rooms old, musty, with an uncomfortable bed
  • One reviewer waited two days for a requested room change

AI-generated from reviews and community data.

About Lourdes Noreen McKeen Residence

Lourdes-Noreen McKeen Residence for Geriatric Care is a full-service senior living community in West Palm Beach, Florida, offering multiple levels of care including independent living, assisted living, skilled nursing, rehabilitation, and short-term respite care.

The community's assisted living program received a deficiency-free bi-annual survey by the Agency for Health Care Administration. The facility provides a range of services tailored to meet residents' individual needs and circumstances.

Located on the waterfront, Lourdes-Noreen McKeen features resort-level amenities and a gracious residential setting. The community emphasizes fostering friendships and connections among residents through activities and shared experiences, with a particular focus on faith-based living and celebrating quality of life.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 41 ratings combined

3.1★ on Google (41)

Triskelion

Mar 2026

via Google

It has changed. The care the staff provides revolves around the staff, their needs, what suits them, what they feel like doing. It is NOT patient-centered care. The staff has difficulty phrasing communication in a non threatening way. Everything is about them. Response to the response of the review: What an absolutely horrible experience and I wasn't even the patient. I could walk and tend to my own. I can't imagine how mentally grueling it is for the patients. I've never been verbally assaulted from so many workers before regarding a situation that doesn't involve me or my mother.

Roberta Vaniska

Dec 2025

via Google

The family of Robert Calman would like to thank the staff of the third floor north. The nurses, cna's pt the chef Patricia in the kitchen. The activities director for all the outstanding service they give to Robert Calman.

guy notyourbis

Jul 2025

via Google

Was visiting my wife’s grandma and I saw that they have very nasty CNAs. I seen how they treat other employees like the ones that serve food for the residents. If they treat them like that, imagine how they treat the residents there. We are gonna move grandma away from there. Someone there in charge of CNAs is hiring their own people, bad people

liz Potter

May 2025

via Google

Old and stuffy. When I asked about a shower I was told it’s in the hallway. I asked if I could change rooms and I was two days. I am here in a musty room with a hard bed. My oxygen level is lowering since I left the hospital. I must say something nice though. The food is good. The nursing staff are polite.

Jenna Fawley

Dec 2024

via Google

I recently had the pleasure of visiting Lourdes Noreen McKeen Residence, and I can’t say enough about how wonderful this community is. From the moment I walked through the doors, I was greeted warmly by staff who were not only professional but incredibly compassionate and welcoming. The entire facility is impeccably clean, beautifully decorated, and exudes a sense of peace and comfort. During my visit, I was impressed by the vibrant and engaging atmosphere. The residents seemed genuinely happy, and it was clear that they receive exceptional care and attention. I had the opportunity to observe some of the activities, and it was heartwarming to see the residents so involved and enjoying themselves. The staff went above and beyond to ensure that everyone felt valued and cared for, and I left with the utmost confidence that this is a place where residents truly thrive. If you’re looking for a community for a loved one – or even just visiting like I was – Lourdes Noreen McKeen is a shining example of what senior living should be. Highly recommend!

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Frequently Asked Questions

What types of care does Lourdes Noreen McKeen Residence offer?

Lourdes Noreen McKeen Residence offers Skilled Nursing / Long Term Care.

Where is Lourdes Noreen McKeen Residence located?

Lourdes Noreen McKeen Residence is located at 315 S Flagler Dr in West Palm Beach, Florida.

What do families say about Lourdes Noreen McKeen Residence?

Reviews for Lourdes Noreen McKeen Residence are sharply divided, with some families praising a warm, clean, and engaging environment and others describing serious concerns about staff attitude and room conditions. The community offers multiple levels of care, including skilled nursing and short-term respite stays, and its assisted living program passed a recent deficiency-free state survey.

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