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Horizon Care Services

784 US-1 Ste 15

5(94 ratings)· North Palm Beach average: 4.9

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Quick Facts

Extra services
Offers mobile physician and concierge doctor visits
Additional offerings
Also provides care management and placement services
Ownership
Locally owned company, not a national chain
Staffing speed
Can arrange 24/7 caregiver coverage on short notice

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Horizon Care Services is a home health and hospice agency in North Palm Beach with a near-perfect 5.0 rating across 94 Google reviews. Families consistently praise the speed of staffing, the compassion of individual caregivers and nurses, and the responsiveness of office staff during stressful transitions like hospital discharge or hospice care. A single negative report describes a serious dispute involving a false neglect complaint filed against a family.

What reviewers praise

  • Caregivers described as compassionate and highly skilled
  • Office staff respond quickly, even overnight or on holidays
  • Coordinates with insurance and keeps families updated on billing
  • Can staff cases within hours during emergencies
  • Offers mobile physician and care management services beyond home care
  • Locally owned, long-standing reputation in the community

What reviewers flag

  • One report of an RN filing a false neglect complaint against a family
  • No pricing information published; families must contact directly

AI-generated from reviews and community data.

Horizon Care Services is a home care agency serving North Palm Beach, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 5.0 out of 5 across 94 reviews.

About Horizon Care Services

Horizon Care Services is a home health and hospice provider based in North Palm Beach, Florida. The company offers private duty caregiving and in-home support for patients recovering from surgery, managing chronic conditions, or transitioning from hospital care to home settings.

Families consistently highlight the responsiveness and quality of individual caregivers. One family wrote, "they worked fast to make sure my mother had the care she needed," while another noted that caregivers "exceeded expectations" in professionalism and bedside manner. Staff members are described as attentive, patient, and genuinely engaged, from intake coordinators who walk families through options to aides who provide hands-on assistance with mobility, meal preparation, and daily living tasks. Multiple families mention feeling comfortable leaving a loved one in their care, even from a distance.

The company maintains a 5.0-star rating across 94 Google reviews, with families emphasizing ease of setup, clear communication, and the care team's ability to match the right caregiver to each client's needs. One complaint exists among the reviews regarding a reporting incident; however, the overwhelming feedback reflects families' appreciation for both individual staff members and the organization's commitment to meeting their immediate needs during vulnerable times.

Types of Care at Horizon Care Services

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Horizon Care Services

5overall · 94 ratings combined

5★ on Google (94)

Write a review

DecoHome Rental

Aug 2026

via Google ↗ · Report

BEST COMPANY EVER!!!<br>Horizon Home Health went above and beyond when no one else would even consider helping us. Andrea Albertini and her staff did NOT hesitate they stepped up at a time when we felt completely alone. Every other option had turned us away, Horizon’s their team stepped in with genuine care, professionalism, and determination. They didn’t just provide services—they treated us like family, listened without judgment, and worked tirelessly to make sure we had the support we desperately needed.<br>Their compassion, reliability, and willingness to go the extra mile made an enormous difference for our family. We are truly grateful for everything they did. Highly recommend Horizon Home Health to anyone in need of home care—they are exceptional.

Silvia Londe

Jul 2026

via Google ↗ · Report

I have the pleasure of using Horizon mobile physician services to cancel my homebound mother who had recommended me to use horizon care services for her private duty Care I could’ve not done without the amazing team that runs this company. I definitely recommend thank you guys.

MARLENE THRASHER

Jul 2026

via Google ↗ · Report

Very efficient.they answer your calls right away. And get back to you with any questions.I would recommend them highly.

Michael W

Jul 2026

via Google ↗ · Report

Paulmi and all other staff I’ve dealt with have been continually updating me on billing and changes in aides on days when the regular aide is off. The have been communicating with the insurance company about services rendered. Most importantly though, the aides have been pleasant, competent and caring for my mothers needs.

Gustavo Pinto

Apr 2026

via Google ↗ · Report

I needed a service set up overnight, and even though I called very late the previous day, Paulmi was able to manage my request quickly and professionally. And the person who took care of me was also very patience and helpful. I recommend this company 100%

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Frequently Asked Questions

What types of care does Horizon Care Services offer?

Horizon Care Services offers At-Home Care.

Where is Horizon Care Services located?

Horizon Care Services is located at 784 US-1 Ste 15 in North Palm Beach, Florida.

What do families say about Horizon Care Services?

Horizon Care Services carries a 5.0 out of 5 rating from 94 Google reviews. Families consistently praise the speed of staffing, the compassion of individual caregivers and nurses, and the responsiveness of office staff during stressful transitions like hospital discharge or hospice care. A single negative report describes a serious dispute involving a false neglect complaint filed against a family. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Horizon Care Services?

Submit the Request Information form on this page, or contact Horizon Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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