London Health & Rehab Center

4.3(48 ratings)

1 / 5

Quick Facts

Total units: 78
Medicare rating: 3 of 5
Ownership: For profit, Limited Liability company
Certified beds: 78
Inspections: View history (39 citations)
Licensed capacity: Licensed for up to 78 residents
Rehab therapy focus: On-site therapists provide walking rehabilitation support

What Families Think

Families describe London Health & Rehab Center as a caring, clean skilled nursing and rehab facility where staff go out of their way to support residents and their families, including during end-of-life care. Reviewers highlight attentive nursing, strong rehab therapy outcomes, and a warm, home-like atmosphere.

The Good

Compassionate hospice and end-of-life care
Attentive, kind nursing and aide staff
Effective rehab therapy helping residents walk again
Clean, well-decorated facility
Engaging daily activities coordinated for residents
Better-than-expected food quality and presentation

AI-generated from reviews and community data.

London Health & Rehab Center is a senior living community in London, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 48 reviews.

About London Health & Rehab Center

London Health & Rehab Center is a skilled nursing and long-term care facility in London, Ohio, with a licensed capacity of 78 beds. It accepts patients requiring rehabilitation after hospitalization as well as those needing ongoing care.

Families who gave positive ratings consistently praised the cleanliness of the facility, seasonal décor, and quality of the food. Staff members, particularly Megan Reisinger in admissions, were noted for responsiveness and genuine care. The activities program, led by coordinator Tiffany, was highlighted for engaging residents with daily outings and enrichment activities. One family wrote that staff "kept everything real clean" and "actually cares for the people in their care." Several families described compassionate care during end-of-life stays.

However, a smaller number of families reported serious concerns, including inadequate supervision leading to resident-on-resident incidents, delayed medical response (one family cited failure to call a doctor when breathing treatments didn't work), missed medication administration, and multiple unreported falls.

The facility holds a 4.3 out of 5 Google rating across 48 reviews. While many families experienced attentive care and pleasant surroundings, the range of experiences, from deeply positive to alarming safety concerns, suggests outcomes may vary significantly depending on circumstances and individual needs.

Types of Care at London Health & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)

Activities

Birthday / Holiday Parties
Day Trips and Outings
Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of London Health & Rehab Center

4.3overall · 48 ratings combined

4.3★ on Google (48)

Write a review

Cindy Compton

Jul 2026

via Google ↗

My name is Cindy Compton. I would like to share the experience our family had at London Health and Rehab Center. My mother, Lucille Filey was in need of a place to go after her stay in the hospital. My husband Danny had an aunt staying at London Health and Rehab center as long term. We were frequently visiting and noticed the care his aunt, Louise Brown received. The activity staff was out of this world. Along with the nurses and administrators. It was easy to place my mom there. I had no worries that she would be taken care of. A little about my mom. Before she became ill she never was a happy person due to her living arrangements. That all changed once she became a resident of London Health and Rehab Center. My mom loved it there but due to Medicare/Medicaid we had to move her. So Madison House came in and evaluated her and said she would fit right in as an independent resident. So I took their word for it. Once she was in the Madison House and the fee was paid things begin to change for the worse. She never received the care they told us she would receive. There were no activities to speak of. When I would go to visit she was always in her room. There were some residents in the common area watching TV. That was it. But the worst was when mom was exposed to COVID. They quarantined to her room told her she couldn’t come out so she didn’t. She called me early on Sunday morning telling me she was hungry. So I rushed over to take her something to eat I found out by one of the staff that she did eat but I really think they lied. That was it. I started the process to have her removed. When I ask where she wanted to go she wanted to go back to be with her friends at London Health and Rehab Center. By the grace of God and a fantastic staff at London Health and Rehab we were able to get her back in as long term!! Immediately Mom became so happy and comfortable. She started calling it home. She was loved and she felt it. She became Louise Brown’s roommate. They had a good time Tiffany and her staff were a God sent. They had all different kinds of activities such as Bingo, crafts, coffee bars, cooking classes, field trips live music. I know I am missing some of the activities but the patients were always busy and entertained. There were times I would come in to visit and mom would say, “Oh honey you don’t need to stay I have and she would go on and on about the plans for the day. I knew then she was happy and was cared for like you would want your parents cared for. My Mother passed away on May 13, 2025. In her last year she was happy and felt loved and valued. Then Tiffany went above and beyond putting together a celebration of life for mom. She and her team put together a video of my mom and all her friends were in it. The entire center was invited and had snacks and talked about my mom. Looking down I know she loved it and I am so happy we were able to let her be happy in her last days. So in closing, if I am asked where someone could place a loved one who needs care my answer will be London Health and Rehab. Thank you for letting me share

Jerry Martens

Jun 2026

via Google ↗

I attended the Crazy Train Ozzy tribute group at Veterans Park in Springfield, OH. Also attending were a group from the London Health and Rehab facility in nearby London, OH. The staff were very engaged with the clients they had brought to the show, encouraging them to clap and head bang where possible. It was so heart warming to see these health challenged people enjoying the music of their youth. Kudos to the staff for everything they do to keep these people young at heart.

Lynna Mullins

Nov 2025

via Google ↗

My mother, Marsha, was at this facility for a few days before she passed away unexpectedly at the end of August. Although she was given a prognosis of six months to live, God had different plans for her, he took her sooner than expected. My sister and I were by her side continuously during her hospital stays and during her time here. Along with hospice, the staff here were compassionate, delivering excellent care and support to both her and us. One nurse, nicknamed Squirrel, exemplified so much kindness towards my mom. She was gentle and attentive, treating my mother with dignity! Thank you to the staff at London Health and Rehab for your care and support!

Jae

Nov 2025

via Google ↗

This place is awful! Rooms are filthy. The beds are more like a cot. Black mold on the pipes behind the curtains. Insurance companies really need to start checking places out before sending payments! The place needs torn down and rebuilt. It's extremely depressing. I feel bad for anyone that has to stay there.

Jonathan Park

Jul 2025

via Google ↗

London Health and Rehab is always full of helpful staff who genuinely want to do their best work to help get residents back on their feet. Great experience here.

Government Inspection History

4 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 20, 2026Health Complaint1 citation

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2026

May 29, 2025Fire Safety StandardHealth ComplaintHealth Standard16 citations

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2025
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 1, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

Oct 13, 2022Fire Safety StandardHealth Standard9 citations

Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

Jan 2, 2020Fire Safety StandardHealth Standard13 citations

Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does London Health & Rehab Center offer?

London Health & Rehab Center offers Skilled Nursing / Long Term Care.

Where is London Health & Rehab Center located?

London Health & Rehab Center is located at 218 Elm St in London, Ohio.

What do families say about London Health & Rehab Center?

How did London Health & Rehab Center do on recent health and safety inspections?

London Health & Rehab Center had 4 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit London Health & Rehab Center?

Submit the Request Information form on this page to connect with London Health & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at London Health & Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Total units: 78
Medicare rating: 3 of 5
Ownership: For profit, Limited Liability company
Certified beds: 78
Inspections: View history (39 citations)
Licensed capacity: Licensed for up to 78 residents
Rehab therapy focus: On-site therapists provide walking rehabilitation support

What Families Think

The Good

Compassionate hospice and end-of-life care
Attentive, kind nursing and aide staff
Effective rehab therapy helping residents walk again
Clean, well-decorated facility
Engaging daily activities coordinated for residents
Better-than-expected food quality and presentation

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

London Health & Rehab Center

Quick Facts

What Families Think

The Good

About London Health & Rehab Center

Types of Care at London Health & Rehab Center

Amenities

Room Amenities

Meals & Dining

Community Amenities

Activities

Need help deciding?

Reviews of London Health & Rehab Center

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

Arbors West

Cherry Blossom

Lincoln Village

Carriage Court Senior Living

The Ashford at Sturbridge

Woodview Court

Prefer to stay home?

Always Neighbors Home Care

Hilliard Home Care, LLC

Alternate Solutions Home Care