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Linden Place Center for Nursing and Rehabilitation

1201 Carolina Street

3.5(99 ratings)· Greensboro average: 4.2

Linden Place Center for Nursing and Rehabilitation, photo 11 / 4

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
105
Hospital proximity
Located near Moses Cone Hospital
Building security
Controlled entry and exit for safety
Sanitation rating
State sanitation grade of B reported
Facility renovation
Undergoing remodel with new floors and paint

What Families Think

Reviews for Linden Place are sharply divided: many families praise specific staff members, admissions directors, and the physical therapy team for compassionate, attentive care, while a substantial number of others report serious neglect, understaffing, and cleanliness problems. Several reviewers describe long waits for call bells to be answered, especially overnight, and a few describe frightening lapses in basic care such as missed meals, medication, or wound care.

The Good

  • Admissions directors praised for quick, caring placement help
  • Physical and occupational therapists frequently singled out as excellent
  • Individual nurses and CNAs named and thanked by families
  • Controlled, secured entry gives families peace of mind
  • Good coordination with hospital during care transitions

The Bad

  • Multiple reports of neglect, including unanswered call bells for hours
  • Several reviewers describe overnight shifts as short-staffed or unresponsive
  • Cleanliness complaints, including a reported sanitation grade of B
  • Communication with families described as poor by multiple reviewers

AI-generated from reviews and community data.

Linden Place Center for Nursing and Rehabilitation is a senior living community in Greensboro, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.5 out of 5 across 99 reviews.

About Linden Place Center for Nursing and Rehabilitation

Linden Place Center for Nursing and Rehabilitation is a skilled nursing and long-term care facility located in Greensboro, North Carolina. It serves patients recovering from acute illness or injury as well as those requiring ongoing residential care.

Family reviews paint a sharply divided picture. Several families report excellent experiences, particularly praising the food program under Lena's direction, physical therapy staff, and select nursing and administrative personnel who are described as warm, responsive, and motivating. One family wrote that their aunt "quickly regained a level of strength and mobility" after her stay. However, a substantial number of families document serious concerns including neglect, poor communication about care and medical updates, missed medications, inadequate response to patient falls and complications, staffing shortages, and allegations of disrespectful treatment. One family reported their family member developed aspiration pneumonia and required two-month hospitalization after leaving the facility.

The facility carries a 3.5 out of 5 Google rating across 99 reviews. Recent reviews suggest the current administrator is working to improve operations, though the consistency of care experiences remains highly variable. Families considering placement should speak directly with current residents and their families, and clarify communication protocols and staffing levels in advance.

Types of Care at Linden Place Center for Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Linden Place Center for Nursing and Rehabilitation

3.5overall · 99 ratings combined

3.5★ on Google (99)

sean gibson

Jun 2026

via Google

The Admissions Director is very helpful, pleasant, fun and informative

Raymond Harris

Jun 2026

via Google

The night shift is rude and uncooperative.

MaryAnn Rowland

Jun 2026

via Google

Staff is very pleasant and the facility is clean.

Jermaine Evans

May 2026

via Google

The people with smiling faces" 😊 had me comfortable and they are wonderful

Paul Reed

May 2026

via Google

My mom was here for 2 days before I had her moved to siler City rehabilitation center. They left her sitting in her wheelchair for over five hours, didn't feed her dinner one night,while I visited no one came in to check on her or anything 😔 mind you I was there for 6 hours. I wouldn't send any family to this facility 👏😡👎

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Government Inspection History

6 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 10, 2026Health ComplaintHealth Standard12 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 7, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity B of L: potential for minimal harm, patternCorrected Feb 7, 2026

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Feb 7, 2026

Sep 12, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

Jun 18, 2024Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024

May 6, 2024Health Complaint2 citations
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

May 26, 2023Fire Safety StandardHealth Standard16 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Aug 22, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 12, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Jun 13, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Jun 13, 2023

Jun 16, 2022Fire Safety Standard14 citations
  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2022

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Linden Place Center for Nursing and Rehabilitation offer?

Linden Place Center for Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Linden Place Center for Nursing and Rehabilitation located?

Linden Place Center for Nursing and Rehabilitation is located at 1201 Carolina Street in Greensboro, North Carolina.

What do families say about Linden Place Center for Nursing and Rehabilitation?

Reviews for Linden Place are sharply divided: many families praise specific staff members, admissions directors, and the physical therapy team for compassionate, attentive care, while a substantial number of others report serious neglect, understaffing, and cleanliness problems. Several reviewers describe long waits for call bells to be answered, especially overnight, and a few describe frightening lapses in basic care such as missed meals, medication, or wound care.

How did Linden Place Center for Nursing and Rehabilitation do on recent health and safety inspections?

Linden Place Center for Nursing and Rehabilitation had 6 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Linden Place Center for Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with Linden Place Center for Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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