Chris Bibby
Aug 2022
So, my brother wasn't discharged today as planned. Why? Because the discharge planner neglected to make any arrangements. And now they want the family to pay privately for the bed! Really?
1 / 4CMS Care Compare
Reviews for Knollwood are limited, with only one written report available alongside a modest overall Google rating from a handful of reviewers. That sole review describes a serious lapse in discharge planning that left a family facing unexpected charges, so families should ask directly about discharge coordination and billing practices before committing.
AI-generated from reviews and community data.
Knollwood Nursing Center is a senior living community in Worcester, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 7 reviews.
Knollwood Nursing Center is a nursing home in Worcester, Massachusetts, providing short- and long-term care as well as sub-acute rehabilitative services. The facility is an 82-bed, non-profit, non-denominational home nestled in peaceful woods on the border of West Boylston and Worcester.
The center offers comprehensive sub-acute rehabilitative care for residents recovering from an injury or illness, supported by a nursing staff with strong clinical skills. The facility provides state-of-the-art nursing care in a safe and comfortable living environment designed for seniors in need of healthcare services.
Medical ancillary services available to residents include podiatry, optometry, and dentistry. The community emphasizes meal quality and customization, with kitchen staff accommodating resident preferences beyond the standard menu.
Social activities form an important part of life at Knollwood, featuring music programs, painting classes, and wine and cheese socials to encourage engagement and community among residents.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.6overall · 7 ratings combined
3.6★ on Google (7)
Chris Bibby
Aug 2022
So, my brother wasn't discharged today as planned. Why? Because the discharge planner neglected to make any arrangements. And now they want the family to pay privately for the bed! Really?
3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Establish roles under a Waiver declared by secretary.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Address patient/client population and determine types of services needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Establish policies and procedures for sheltering.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Oct 11, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Knollwood Nursing Center offers Skilled Nursing / Long Term Care.
Knollwood Nursing Center is located at 87 Briarwood Circle in Worcester, Massachusetts.
Reviews for Knollwood are limited, with only one written report available alongside a modest overall Google rating from a handful of reviewers. That sole review describes a serious lapse in discharge planning that left a family facing unexpected charges, so families should ask directly about discharge coordination and billing practices before committing.
Knollwood Nursing Center had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Knollwood Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Knollwood Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Worcester.

Worcester, Massachusetts0 mi
3.8(53)
Skilled Nursing / Long Term Care

Worcester, Massachusetts0 mi
3.6(39)
Skilled Nursing / Long Term Care

Worcester, Massachusetts0.8 mi
4.9(145)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Worcester, Massachusetts0.9 mi
4.8(112)
Independent LivingMemory CareSkilled Nursing / Long Term Care

Worcester, Massachusetts1.3 mi
4.9(8)
Assisted LivingIndependent Living

Worcester, Massachusetts1.5 mi
4.3(28)
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Home care agencies serving Worcester bring help to the house: daily living, companionship, and respite for family caregivers.