MyLivingChoice

Holy Trinity Nursing and Rehabilitation Center

300 Barber Avenue

3.8(53 ratings)· Worcester average: 4

Holy Trinity Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
113
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
113
Ownership type
Small, non-profit hospital-affiliated facility
Community focus
Serves Worcester's local Greek community
Specialized care
Offers end-of-life care with family support

What Families Think

Reviews of Holy Trinity are sharply divided: some families describe compassionate staff and successful rehabilitation stays, while others report serious neglect, unanswered call buttons, and unsanitary conditions. The facility is a small, non-profit skilled nursing center serving Worcester's Greek community with rehabilitation, long-term, and end-of-life care.

The Good

  • Staff praised as kind and attentive by some families
  • Rehabilitation staff (PT, OT, social services) singled out for compassion
  • Positive outcomes reported for short-term and long-term residents
  • Small, non-profit facility feel valued by some reviewers

The Bad

  • Multiple reports of unanswered call buttons and slow response
  • Several reviewers describe unclean rooms, bathrooms, and overflowing trash
  • Multiple accounts of chronic understaffing affecting basic care
  • One detailed report of residents left unwashed or unchanged for shifts

AI-generated from reviews and community data.

Holy Trinity Nursing and Rehabilitation Center is a senior living community in Worcester, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.8 out of 5 across 53 reviews.

About Holy Trinity Nursing and Rehabilitation Center

Holy Trinity Nursing and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Worcester, Massachusetts. The center provides quality health care and medical assistance in a home-like setting, serving residents who are recovering from surgery, recuperating from serious illness, or healing from injury.

The facility emphasizes both medical care and emotional well-being, with staff selected for compassion and skill. Care teams focus on building relationships with residents and attending to their personal needs, creating a sense of community within the facility. The center offers rehabilitation services, as evidenced by outcomes such as residents regaining mobility and independence after structured therapy programs.

Holy Trinity serves the local Greek community and welcomes members with a warm, welcoming environment. The facility provides end-of-life care with attention to both resident comfort and family support during difficult transitions.

Types of Care at Holy Trinity Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Holy Trinity Nursing and Rehabilitation Center

3.8overall · 53 ratings combined

3.8★ on Google (53)

Anony Miss

Apr 2026

via Google

This place is filthy. The type of filth you see fit to inhabit cockroaches. Smells of urine and sickly poop. Always short staffed. Toilets always seem clogged. Staff throwing used diapers in the patients room trash cans. The office staff are very hostile with each other. Call lights go unanswered for long periods of times. Some staff leave patients unchanged the entire shift. The rehab unit is full of yelling and confused patients that sit at the nurses desk all day and evening. The move the patients rooms constantly.

Luisa Fuentes

Mar 2026

via Google

It bears to mention that this is a small, non-profit hospital. My dad has been very well taken care of both in short term and now long term care at Holy Trinity. The staff is kind and attentive. No place is perfect - and this is tough transition regardless of where you are - but we are thankful to have found this gem.

Nurseassoc VNA B

Mar 2026

via Google

This place should not be allowed to care for anyone, especially the elderly. The staff is inattentive, dismissive, and at times outright cruel. My father’s basic needs are ignored, call buttons go unanswered, and residents are treated like inconveniences instead of human beings. This facility is a disgrace. The way they treat elderly residents is appalling — neglectful, dehumanizing, and borderline abusive. Residents are left unattended for hours, basic hygiene is ignored, and staff members act irritated when asked to do the bare minimum. Management hides behind excuses while vulnerable people suffer. The place smells bad, feels cold and hostile, and runs like a warehouse instead of a care center. If you care about your loved ones at all, keep them far away from this nightmare.

Susan Sullivan

Mar 2026

via Google

What an amazing hidden gem this place was for me! I had never heard of it when my husband was referred here last week. My family has been so vulnerable during this past month and we couldn’t have dreamed up a better place to land temporarily while while excruciating life decisions on my husband’s behalf had to me made. I could write about many things but I am going to focus exclusively on the staff because they totally blew me away like I never expected. Every single person who works here showed nothing but total compassion for my husband, and our daughters and grandson. They all did more than their jobs for us. I could write out so many examples but the review would be too long! I am sending out a big huge THANK YOU to everyone at Holy Trinity!♥️

Gina Perna

Dec 2025

via Google

I was sent to Holy Trinity to get physically stronger after hospitalization. Upon arrival, my room was changed 3 times for unknown reasons. No one gave me an orientation about rules, regs and schedules. They couldn’t get my meds to me on proper schedule. I was never asked if I wanted to wash up. The food was horrible and I got sick on it. I could easily see they had not even mopped the floor although I was a new admission. The bathroom was the same way. Trash buckets were overflowing. I was new to this facility and walked around myself until the nursing director stopped me, saying I was unsafe but that she had no equipment. She asked to examine my genitalia for skin breakdown, but I blatantly refused. They can make the entryway look beautiful with all their Christmas decorations, but don’t be fooled. This is a filthy pooorly managed facility that ought to be inspected by DPH The only departments that showed care for the patients was: PT, OT and Social Seevices. Do not be fooled by the social workers and fancy decorations. This place is a Nightmare, and even that description is being too kind.! Run, don’t walk. They don’t even know how to take care of the patients.

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Government Inspection History

3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 6, 2026Fire Safety StandardHealth Standard2 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026

Sep 23, 2024Fire Safety StandardHealth Standard18 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2024

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024

  • Establish staff and initial training requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Include a process for Emergency Preparedness collaboration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

Jun 8, 2023Fire Safety StandardHealth Standard7 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Holy Trinity Nursing and Rehabilitation Center offer?

Holy Trinity Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Holy Trinity Nursing and Rehabilitation Center located?

Holy Trinity Nursing and Rehabilitation Center is located at 300 Barber Avenue in Worcester, Massachusetts.

What do families say about Holy Trinity Nursing and Rehabilitation Center?

Reviews of Holy Trinity are sharply divided: some families describe compassionate staff and successful rehabilitation stays, while others report serious neglect, unanswered call buttons, and unsanitary conditions. The facility is a small, non-profit skilled nursing center serving Worcester's Greek community with rehabilitation, long-term, and end-of-life care.

How did Holy Trinity Nursing and Rehabilitation Center do on recent health and safety inspections?

Holy Trinity Nursing and Rehabilitation Center had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Holy Trinity Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Holy Trinity Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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