2.9(41 ratings)· Kissimmee average: 4.1
1 / 5CMS Care Compare
Reviews for Harborview Health Center Kissimmee are sharply divided: some families praise the compassion and attentiveness of nurses and therapists during short-term rehab stays, while others describe serious safety and neglect concerns during longer skilled nursing stays. The facility's 2.9 out of 5 rating from 41 reviews reflects this split experience.
AI-generated from reviews and community data.
Harborview Health Center Kissimmee is a senior living community in Kissimmee, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 41 reviews.
Harborview Health Center Kissimmee is a skilled nursing / long term care community in Kissimmee, Florida. The community is licensed for up to 120 residents.
Families rate Harborview Health Center Kissimmee 2.9 out of 5 based on 41 Google reviews.
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Help Me Choose2.9overall · 41 ratings combined
2.9★ on Google (41)
Gabriela Zam
Mar 2026
My partner‘s grandma had a very pleasant stay with Harborview. The nurses were all very attentive and made sure she had what she needed, they kept us in the loop with her treatment and were so kind to us. You can truly feel the care.
N P
Mar 2026
This place and the staff are absolutely terrible! They left my mum soiled for hours, gave her food that they knew she did not eat being a vegetarian. Almost killed her due to empty oxygen tank, thank goodness we were there to hear banging on the wall. Hostile staff when we asked them to help my mum. The nurse was injecting her insulin with the cap on and when we told her she was in denial, no wonder her sugar level was high and above 500 for 3 days straight! They constantly kept her on sleep meds and strong drugs to avoid attending to her. Please DO NOT put you loved ones in this facility, unless you really want them to DIE! I shall be complaining to the Joint Commission and anyone else that will listen to close this hell hole up!
S P
Feb 2026
As a former RN and a daughter I have a duty to speak up given someone’s loved could be harmed at this facility. I witnessed first hand a lack of compassion, professional knowledge and experience or care by RNs, theDirector of PT Monica and her subordinate Levonne. Your loved ones health and well being will definitely be compromised as we nearly lost my mother through their incompetence and arrogance. I have reported the following concerns to the JoinT Commission. Concerns that we witnessed/ endured: 1. Oxygen cylinder not changed despite 2 members of staff being told it is running in the nearly empty zone at 4 liters (Levonne & aide) this resulted in my mother having a hypoxic (no oxygen) episode resulting in her being transferred to the ER and subsequently being admitted. The staff told us if we wanted her transferred we had to call 911 ourselves, while they all just left the room! 2. While my mother was having the above episode - we heard knocking on the wall of the restroom(thankfully we were there and heard) aide struggling to hold my unresponsive mother’s head up - she stated she had pulled the emergency code but no one has come!!! 3. Giving insulin with needle sheath still in place for 3 days! 4. No PT transfer plans or teaching to Aides for 4 days… 5. Given shrimp and eggs despite being told everyday no meat, fish, eggs 6. Table with meals and water left out of patient reach. 7. Mother’s care regressed to her being incontinent because it took hours to respond to her call light and request for restroom or bedpan. 8. Wheelchair equipment left on dirty bathroom floor. 9. The EMT pointed to the set up IV infusion showing me the excessive air bubbles in the line approx 3mls plus - I told him the RN had just primed that prior to the incident Apparent that-she thought that was ok or did not care!!! 10. Chairs in disrepair (spring hanging down, cracked seating, dirty and rusty wheelchair. My mother went from needing a few days/weeks of rehab to aid her mobility to a distinct mental decline and to hospice care at home. Please, please take heed of my review for the sake of your precious loved one.
Sheruna Martin
Jan 2026
CNA and nursing staff retaliation against me asking that my father not be up in the chair soiled for 10 hours costed my dad pneumonia and bilateral pulmonary embolism. I doubt they got him up after that complaint. Much more but I plan to speak to DCF as well as the accrediting body.
Laura DePalma
Aug 2025
I was a patient here from July 1st to August 16th. In all that time I never met one staff member who was not kind, compassionate and caring. The techs, nurses and therapists are all awesome. Everyone went above and beyond to care for me. I'm eternally grateful for their support.
5 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 7, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Nov 14, 2021
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2021
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Harborview Health Center Kissimmee offers Skilled Nursing / Long Term Care.
Harborview Health Center Kissimmee is located at 2511 John Young Parkway North in Kissimmee, Florida.
Reviews for Harborview Health Center Kissimmee are sharply divided: some families praise the compassion and attentiveness of nurses and therapists during short-term rehab stays, while others describe serious safety and neglect concerns during longer skilled nursing stays. The facility's 2.9 out of 5 rating from 41 reviews reflects this split experience.
Harborview Health Center Kissimmee had 5 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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