MyLivingChoice

Intrakey Nursing Services

121 Brick Kiln Rd Ste 217

4.8(14 ratings)· Chelmsford average: 4.4

Intrakey Nursing Services, photo 11 / 5

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2024
Service type
In-home physical therapy included with nursing care

What Families Think

Reviewers consistently praise Intrakey's nursing and physical therapy staff for being attentive, responsive, and easy to reach when needed. Both patients/families and employees describe strong communication with management and a well-organized, professional operation.

The Good

  • Nurses described as attentive and highly responsive
  • Physical therapy staff praised for skill and encouragement
  • Strong communication with management noted by staff
  • Consistently high 4.8 Google rating from reviewers

AI-generated from reviews and community data.

Intrakey Nursing Services is a senior living community in Chelmsford, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.8 out of 5 across 14 reviews.

About Intrakey Nursing Services

Intrakey Nursing Services is a home health and hospice provider based in Chelmsford, Massachusetts, serving patients who need skilled nursing and therapeutic support in their homes.

Families consistently praise the nursing staff for professionalism, compassion, and attentiveness to patient comfort. Physical therapy services also receive strong marks for knowledgeable and encouraging care. One family noted they have worked with the agency for over two years and found the team "absolutely awesome." Families highlight responsiveness, one wrote that their mother's nurse "always responds immediately when we call, which gives us incredible peace of mind." The agency is described as well-organized and communicative, making coordination straightforward for both patients and referring clinicians.

Intrakey Nursing Services holds a 4.8 out of 5 rating across 14 Google reviews.

Types of Care at Intrakey Nursing Services

Home HealthSkilled Nursing / Long Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Intrakey Nursing Services

4.8overall · 14 ratings combined

4.8★ on Google (14)

Allen Jolly

Jun 2026

via Google

Intrakey nursing agency is a positive and rewarding place to work. It provides strong support to nurses and caregivers, offer flexible scheduling and prioritizes quality patient care. Communication with management is excellent and I feel valued as an employee.

Rita Mackeil

Apr 2026

via Google

My mom’s nurse consistently goes above and beyond. She is attentive, reliable, and always responds immediately when we call, which gives us incredible peace of mind. We are so grateful for the care and support she provides. Highly recommend

Nakinta Lubega

Apr 2026

via Google

I had a wonderful experience with IntraKey Nursing Services. The nursing staff was professional, compassionate, and attentive to my needs. They took the time to explain my care clearly and always made sure I was comfortable and well cared for. I also received physical therapy services, which were excellent. The therapist was knowledgeable, patient, and encouraging, helping me regain strength and confidence step by step. Overall, the team provided high-quality care with kindness and respect. I truly appreciate their dedication and would highly recommend intrakey Nursing to anyone.

Joseph Kettia C

Apr 2026

via Google

This is agency is outstanding, Caroline my nurse is outstanding and Kennedy; my physical therapist was also ou. I have been with them for over 2 years and they are absolutely awesome. I don't know how I would have managed with them. Sincerely: Joanne Marathas

Cristi

Apr 2026

via Google

Intrakey is a highly professional and well-organized VNA that consistently demonstrates a strong commitment to quality patient care. Their team is responsive, communicative, and easy to collaborate with, making coordination seamless. They show flexibility when needed and maintain a high standard of support for both patients and clinicians. Overall, Intrakey stands out as a reliable and efficient organization that values teamwork and excellence.

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Medicare Quality of Care

Intrakey Nursing Services is a Medicare-certified home health agency (certified since 2024). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

How patients did

  • Care started within 2 days of referral85%US 94%
  • Patients got better at walking or moving around82%US 83%
  • Patients got better at getting in and out of bed81%US 83%
  • Patients got better at bathing77%US 86%
  • Patients' breathing improved61%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations38%US 61%

Service area

Intrakey Nursing Services reports serving 43 ZIP codes, including Boston, Lowell, Haverhill, Acton, Allston, Andover, Ayer, Boxborough, Brockton, Burlington and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227777. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Intrakey Nursing Services offer?

Intrakey Nursing Services offers Home Health and Skilled Nursing / Long Term Care.

Where is Intrakey Nursing Services located?

Intrakey Nursing Services is located at 121 Brick Kiln Rd Ste 217 in Chelmsford, Massachusetts.

What do families say about Intrakey Nursing Services?

Reviewers consistently praise Intrakey's nursing and physical therapy staff for being attentive, responsive, and easy to reach when needed. Both patients/families and employees describe strong communication with management and a well-organized, professional operation.

Does Medicare cover care from Intrakey Nursing Services?

Yes. Intrakey Nursing Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Intrakey Nursing Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Intrakey Nursing Services?

Submit the Request Information form on this page to connect with Intrakey Nursing Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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