MyLivingChoice

Interim HealthCare

2504 Robeson St a1

2.6(5 ratings)

Interim HealthCare — photo 11 / 5

Quick Facts

Year opened
1985
Accreditation
Accredited by The Joint Commission for home care
Service Area
Serves Cumberland, Hoke and Harnett Counties

What Families Think

Reviewers for this Fayetteville home health agency report significant frustration with staff turnover and communication, giving it a low overall rating despite the wide range of services offered. The few available reviews point to consistency and reliability as the main concerns rather than the scope of care provided.

The Good

  • Wide range of skilled home care and respite services
  • Joint Commission accredited for home healthcare delivery
  • Respite care available to relieve family caregivers
  • Support spans hospice, personal care, and skilled nursing

The Bad

  • Multiple reviewers report high turnover among CNA staff
  • One report of a client going 3 weeks without care
  • Communication gaps reported when caregivers were changed
  • Very low Google rating (2.6) from a small review sample

AI-generated from reviews and community data.

About Interim HealthCare

Interim HealthCare of Fayetteville NC

Home Care, Senior Care, Respite Services & Skilled Care Fayetteville, North Carolina

At Interim HealthCare we understand how important it is to have someone you can depend on when you or someone you love wants to stay at home to maintain the highest level of health and independence. Our mission is to improve people’s lives and that is what we do every day. With a broad range of home care expertise, our trained professionals offer comprehensive home care and supportive services in Fayetteville, Dunn, Raeford, Eastover and Spring Lake. Additionally we offer Senior Home Care services throughout Cumberland, Hoke and Harnett Counties.

The Joint Commision Promotes Excellence in HealthCare DeliveryWhether you need help for a short time after you come home from a hospital stay or you need senior home care to help with some of the tasks of daily living, Interim HealthCare of Fayetteville is here for you and your family.  We’re ready to listen to what you need and to talk with you about the many services and care we can provide. If you are looking for people you can trust, please call us first.

Interim HealthCare of North Carolina (Byrd Group) is proud to announce that all of our locations are now accredited by The Joint Commission. We share a dedication to delivering home healthcare services with excellence and integrity.

When it matters most, count on us.

Services

For over 50 years, Interim HealthCare has provided loved ones with compassionate and professional home care.  With over 300 locations throughout the United States, our nurses, therapists, aides, companions and other healthcare professionals provide a wide range of services:

Respite Care

Respite Care Serivces available throughout the Fayetteville regionRespite Services provide breaks from the daily routine of caregiving. It can relieve stress, restore energy and promote the necessary balance in your life. Whether it’s for a few hours or that well deserved vacation away, you can count on Interim HealthCare to provide the care you need.

At Interim HealthCare of Fayetteville, we understand the physical, mental and emotional demands of being a family caregiver. Giving so much of yourself can be overwhelming at times, caregiver burnout is very common. In order to provide the best care possible for your loved one, it is essential to take a break from time to time. That's why we provide Respite Care to caregivers in the Fayetteville region.

Personal Care

At Interim HealthCare of Fayetteville, NC we know that as they get older, seniors will tell you that they want to stay at home rather than be confined to a rehabilitation center, nursing facility, or hospital. That’s why we offer personalized Non-Medical Senior Care &Support throughout North Carolina that allows seniors to stay in their own homes with the independence and dignity that they deserve.  The primary mission of our elder care professionals is to assist seniors with the everyday chores that can become more difficult as they age. Our Senior Care Services ensure that your loved ones will receive the care they need to thrive in their daily lives.

Home Care

At Interim HealthCare of Fayetteville, NC we provide a wide range of Skilled In-Home Care Services. Whether in need of Infusion Therapy, Wound Care, Skilled  Nursing or other in-home services, our clients can remain in the comfort of their home while they are recovering from a hospital stay or if they just need some additional assistance and support to continue to live independently in and around Fayetteville.

Home care in the Fayetteville, NC area is typically less expensive and more convenient than staying in a hospital or rehab facility. According to national surveys, it’s what most people say they would choose if they needed additional help. Wouldn’t you?
 
Through our trained health care professionals, Interim HealthCare provides a variety of skilled home care services. We work directly with you, your family and often a team of other health care professionals to make sure your needs are met.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

2.6overall · 5 ratings combined

2.6★ on Google (5)

Louise Williams

May 2024

via Google

Absolutely the worst service from the Director down to the customer service representative down to the CNA that provided the care. They leave clients without services for 3 weeks without care. If you want quality care and service, this is definitely not the agency. Interim is an inadequate and neglectful agency that misrepresents what they stand for and services they can provide. BEWARE!

JZ Farmer

Sep 2023

via Google

It seems to be a high turnover rate for CNAs; There was a lack of communication from office staff to the home caregiver when CNA changes occurred. Lackluster assessment of care needs based on document provided to caregiver.

T Ortiz

Mar 2020

via Google

They seem to have a high turn-over rate with their CNA's. They don't stay long at all. Every time we get a good aid, then they leave the company and it takes WEEKS before we get a replacement.

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Frequently Asked Questions

What types of care does Interim HealthCare offer?

Interim HealthCare offers Assisted Living, At-Home Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is Interim HealthCare located?

Interim HealthCare is located at 2504 Robeson St a1 in Fayetville, North Carolina.

What do families say about Interim HealthCare?

Reviewers for this Fayetteville home health agency report significant frustration with staff turnover and communication, giving it a low overall rating despite the wide range of services offered. The few available reviews point to consistency and reliability as the main concerns rather than the scope of care provided.

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Nearby Communities

Other senior living options within 25 miles of Fayetville.