Donita Smith
Nov 2025
Have lived here 2 years, I like it because I feel safe and the staff are friendly andvery helpful. The building is maintained well and kept clean
1 / 5Quick Facts
- Year opened
- 1985
- Therapy
- On-site rehab services available to residents
What Families Think
Most families describe Heritage Place as a warm, well-kept community with attentive, friendly staff who go out of their way for residents, especially in independent and assisted living settings. A handful of reviewers, however, report serious problems including neglectful care, slow maintenance response, unreachable management, and declining food quality, so experiences appear to vary depending on the level of care needed and the specific staff involved at the time.
The Good
- Consistently praised as clean and well-maintained
- Staff frequently described as warm, caring, and attentive
- Active social calendar and holiday events
- On-site rehab and physical therapy services
- Historic downtown location near shops and gardens
The Bad
- One detailed report of serious neglect and undertrained aides in assisted living
- Several reviewers say management is hard to reach and slow to fix repairs
- Multiple mentions that food quality has declined over time
- One report describes cash-only payment with no Medicaid or insurance accepted
AI-generated from reviews and community data.
About Unbridled Living of Fayetteville
Heritage Place Senior Living
Southern charm, friendships and a carefree lifestyle abound at Heritage Place, a senior living community. Nestled in the heart of Fayetteville’s Downtown Historic District, you and your fellow residents are just steps from the Cape Fear Botanical Garden, centuries-old cathedrals, and convenient shops and services. At Heritage Place, you can choose from either Independent or Assisted Living options, all filled with companionship, fellowship and life. Come and enjoy everything you’d want in a home in our warm and caring senior living community.
Our new White Glove Confident Clean Program was created to provide additional protection and peace of mind for residents and families. This industry-defining standard of cleanliness has been implemented at our community, building upon an already stringent deep-cleaning regimen. We encourage you to learn more about this innovative program.
Living & Care Options
Independent Living, Assisted Living
Amenities
• Studio apartments and one- and two-bedroom Independent Living apartment homes, with private balconies or patios and walk-in showers – basic utilities included
• Beautifully landscaped grounds
• 24-hour security and emergency response system
• Housekeeping and laundry services
• Activities and events tailored to individual interests and abilities – including spiritual opportunities, day trips, or getaways
• Restaurant-style dining
• On-site theater
• Assistance for the tasks of daily living, including help with dressing, grooming, bathing and medication management
• Nurse-supervised staff
• Rehab services on-site
• Beauty salon and barbershop
• Scheduled transportation
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Multiple Floor Plans
- Private Rooms
- Wi-Fi / High-Speed Internet
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Security
- Theater Room
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.5overall · 71 ratings combined
4.5★ on Google (71)
Matt Wahl
Aug 2025
Great building and Fantastic staff!!
BF Angler
Aug 2025
It was super easy and the staff here was all super helpful to get my mother-in-law a place here. Looking forward to experiencing the restaurant style dining.
Sierra Joplin
Aug 2025
Heritage Place is a super clean, beautiful facility. Their staff is extremely friendly, professional, and caring, and they offer so many services and fun activities for their residents. I highly recommend!
Sara B
Aug 2025
Heritage place offers great care, friendly staff, and lots of fun and engaging activities for their community. Definitely worth considering for your seasoned loved ones!
Frequently Asked Questions
What types of care does Unbridled Living of Fayetteville offer?
Unbridled Living of Fayetteville offers Assisted Living, At-Home Care, Independent Living and Skilled Nursing / Long Term Care.
Where is Unbridled Living of Fayetteville located?
Unbridled Living of Fayetteville is located at 325 N Cool Spring St in Fayetville, North Carolina.
What do families say about Unbridled Living of Fayetteville?
Most families describe Heritage Place as a warm, well-kept community with attentive, friendly staff who go out of their way for residents, especially in independent and assisted living settings. A handful of reviewers, however, report serious problems including neglectful care, slow maintenance response, unreachable management, and declining food quality, so experiences appear to vary depending on the level of care needed and the specific staff involved at the time.
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