3.4(5 ratings)· Waterbury average: 4.5
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There isn't enough review content available to describe what families specifically appreciate or dislike about Independent Living Solutions, LLC. The community shows a 3.4 out of 5 rating from a small number of Google reviews, but no written feedback is provided to draw conclusions from.
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Independent Living Solutions, LLC is a senior living community in Waterbury, Connecticut offering Independent Living and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 5 reviews.
Independent Living Solutions, LLC is an assisted living community in Waterbury, Connecticut.
Families rate Independent Living Solutions, LLC 3.4 out of 5 based on 5 Google reviews.
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Help Me Choose3.4overall · 5 ratings combined
3.4★ on Google (5)
Jill Gould
Jun 2025
Horrible customer service on there end. Had a client just passed away (literally choked to death) on friends and family due to lack of care services. Kept telling him he was moving just to keep him calm even though they knew he was never going to move.
Ani Chaghatzbanian
Apr 2021
This place is absolutely terrible, the agent we were placed literally did not do her job at all and I only figured this out after we fired ILS and went to a new vendor signed up with BRS. She would call us from her work phone in the car on her way dropping her kids off and her phone would drop in and out, she wouldn't answer calls and texts and she had me doing her job and sending her confirmations from job applications so that she would allegedly call. I did this for my brother, it wasn't even for me and she literally wasted 3-4 months pretending she was trying to help my disabled brother. I would highly NOT RECCOMEND this place.
Independent Living Solutions, LLC offers Assisted Living and Independent Living.
Independent Living Solutions, LLC is located at 345 Meriden Rd in Waterbury, Connecticut.
Independent Living Solutions, LLC carries a 3.4 out of 5 rating from 5 Google reviews. There isn't enough review content available to describe what families specifically appreciate or dislike about Independent Living Solutions, LLC. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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