Mariel Torres
May 2026
My sister was admitted there today we went the Place was warm and pleasant clean, and the staff took their time to make sure that we all felt comfortable and welcomed.
Cheshire House
3396 E Main Street
4.3(112 ratings)· Waterbury average: 4.4
1 / 3Quick Facts
- Total units
- 75
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 75
CMS Care Compare
What Families Think
Families describe Cheshire House as a skilled nursing and long-term care community where staff are frequently praised for warmth, patience, and support during the admissions process. However, one detailed report raised serious concerns about pest and odor issues and staff responsiveness, which stands in contrast to the otherwise positive experiences shared.
The Good
- Staff described as kind, compassionate, and attentive
- Smooth, well-supported admissions process
- Clean, warm, and welcoming atmosphere in several reviews
- Specific staff (nurses, supervisors) praised by name
The Bad
- One report of roaches, strong odors, and overheating
- One report of a rude staff response to a family concern
- No published pricing available
AI-generated from reviews and community data.
About Cheshire House
Cheshire House is a skilled nursing / long term care community in Waterbury, Connecticut. The community is licensed for up to 75 residents.
Families rate Cheshire House 4.3 out of 5 based on 112 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 112 ratings combined
4.3★ on Google (112)
Margret Bowen
Apr 2026
From start to finish, the unwavering support and attentive listening ears truly empowered us to find the perfect haven for our father, thanks to the team's dedication to excellence, we discovered a facility that exceeded our expectations, Francheska's guidance was instrumental, her patience and expertise made the process seamless, and once my father's place was secured, a weight lifted off our shoulders, visiting the location was a blessing, its beauty was matched only by the warmth of the staff, and we pray the rest of his journey will be as smooth as the admission process was. Thank you for the follow up and follow through
Claire Mazzotta
Oct 2025
Very disturbing I Came to visit my grandmother at the facility and as I was grabbing the handle bar a cock roach was on it extremely disgusting! The facility smells of urine and feces, it’s extremely hot the state needs to be called and the city. Some of the staff extremely rude I had asked to speak to the dns and asked for her name which they stated heather which is new according to staff she brushed off my concerns and told my grandmother that it’s not a cock roach it’s a water bug ?!!! what is the difference the place is invested. My grandma called me upset and said she was very rude. I don’t recall Cheshire house being like that at all hopefully it gets shut down by the state which I will be calling and the city for making the workers work in such working conditions like that and I will be getting in touch with the owner of the building.
Wanda Grant
Apr 2025
This place is so beautiful. I travel about 15 mins from my home to come across town to get my coffee from them. By Costco In Waterbury. This Cheshire House. The atmosphere and the welcoming of the staff with smiles and professionalism is what brings me here. The food from the muffins to pastries and the homemade sandwiches are beyond amazing. Thank you so much for this little gem of charm and hospitality. God bless.
Michael Swuz
Feb 2025
The staff, including Supervisor Kathy & Nurse Sasha, are very kind, compassionate, attentive & caring...exactly the qualities we were hoping for when a loved one went into their care at the Cheshire House recently. Believe me, it's much appreciated and helps alleviate a lot of the stress. Thank you!
Frequently Asked Questions
What types of care does Cheshire House offer?
Cheshire House offers Skilled Nursing / Long Term Care.
Where is Cheshire House located?
Cheshire House is located at 3396 E Main Street in Waterbury, Connecticut.
What do families say about Cheshire House?
Families describe Cheshire House as a skilled nursing and long-term care community where staff are frequently praised for warmth, patience, and support during the admissions process. However, one detailed report raised serious concerns about pest and odor issues and staff responsiveness, which stands in contrast to the otherwise positive experiences shared.
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Nearby Communities
Other senior living options within 25 miles of Waterbury.
