MyLivingChoice

Homewatch CareGivers of New Britain-Southington

114 W Main St Suite 303

5(7 ratings)· New Britain average: 4.2

Homewatch CareGivers of New Britain-Southington — photo 11 / 5

Quick Facts

Response time
Caregiver can be placed within hours
Business type
Locally operated franchise agency
Service area
Serves New Britain and Southington, CT
Care start timeline
Services typically begin within a few days

What Families Think

Families describe this home care agency as attentive and compassionate, particularly during difficult end-of-life or post-illness situations. Reviewers repeatedly praise specific staff members by name for their kindness, communication, and dependability, and several noted the agency's honesty even when arrangements changed.

The Good

  • Caregivers described as compassionate, patient, and respectful
  • Families praise clear communication throughout care process
  • Agency accommodated urgent, fast-turnaround care needs
  • Owner personally met with families to plan care
  • Refunded unused fees when care was discontinued

The Bad

  • Only a handful of reviews available to judge consistency

AI-generated from reviews and community data.

About Homewatch CareGivers of New Britain-Southington

Homewatch CareGivers of New Britain-Southington provides nonmedical in-home caregiving services to residents in New Britain and Southington, Connecticut. As a locally operated franchise, the agency delivers personalized care tailored to individual needs, with 24/7 availability and the ability to place a caregiver in a client's home within hours when urgent care is needed.

The agency serves clients managing a variety of situations, including Alzheimer's disease, dementia, chronic conditions, and recovery from illness or injury. All caregivers are thoroughly interviewed, background-checked, and insured. The agency creates customized care plans based on each client's needs, preferences, and daily routines, and adjusts plans as circumstances change while keeping families involved throughout the process.

Safety is prioritized through comprehensive protocols including caregiver background checks, infection control practices, fall prevention strategies, and regular care plan reviews. The agency implements careful matching between caregivers and clients to ensure compatibility and quality of care. Initial consultations and care assessments inform the personalized care planning process, with services typically beginning within a few days of assessment.

Types of Care

Home Health and Hospice

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Reviews

5overall · 7 ratings combined

5★ on Google (7)

Isabella Koenigs

Jun 2026

via Google

When my mother suffered a stroke, our family was faced with an incredibly difficult and emotional situation. Homewatch CareGivers stepped in during a time when we truly needed support, guidance, and compassionate care. The caregivers were amazing—kind, professional, patient, and genuinely caring. They treated my mother with dignity and respect while providing exceptional support during her recovery. Their compassion and dedication gave our family peace of mind and reassurance during a very challenging time. A special thank you to Senthil for his commitment to quality care and for ensuring that my mother's needs were met every step of the way. It is clear that he truly cares about the clients and families his agency serves. I highly recommend Homewatch CareGivers of New Britain and Southington to anyone looking for dependable, compassionate, and professional home care services. Their team made a meaningful difference in my mother's life and in the lives of our family members. Thank you for everything you do!

Kimberly Ettenhuber

May 2026

via Google

We couldn’t be more grateful for Home Care Watch Givers. Brittney has been amazing to work with and truly helped our family during a very difficult time when our mother-in-law became very ill and required 24-hour care. Their team supported us in so many ways, and their compassion, kindness, and dedication meant more to us than words can express. We can never thank them enough for the care and comfort they provided to our family.

Patricia Smith

Mar 2026

via Google

The office has been most helpful in getting us a match with our caregiver.

Larry Ballard

Dec 2025

via Google

I found these home care givers to be very caring for my mother. And when we had to let them go because my mother couldn’t come back home they gave back much more than I expected so their honesty is something I found to be refreshing. I highly recommend them for your caring needs you may have. Many thanks to kumar, Brittany and Delia Larry Ballard

Barry Brown

Dec 2025

via Google

The owner of the care service personally met with my son and I and agreed on the extent of help my terminal wife would need. The caregivers themselves were compassionate and kind to my wife of 59 years. They always explained what they were doing and listened to her responses. Their gentle smiles helped our family through this end-of-life process. Thank you to Kumar and his staff for their outstanding commitment to health care!

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