Suzanne Held
Aug 2026
We worked with Andrea at Home Instead and had an excellent experience. She was very caring and patient and it felt like she had all the time in the world for us even though we knew she had many other clients.
1 / 6Quick Facts
- Service model
- In-home care agency, not a residential facility
- Ownership
- Family-run organization (Marchi family)
- Billing support
- Handles insurance reimbursement submissions for clients
- Visit scheduling
- Standard care visits booked in 4-hour blocks
- Emergency care
- Can arrange 24-hour emergency short-term care
What Families Think
Home Instead in Bozeman is an in-home care agency (not a residential facility) that families use to keep aging parents and spouses safely at home, offering everything from light housekeeping to 24/7 companion and personal care. Reviewers consistently praise the office staff for carefully matching caregivers to clients and for being responsive during emergencies, transitions, and end-of-life care. The agency holds a 4.9 out of 5 rating across 57 Google reviews.
The Good
- Careful, personalized caregiver-to-client matching process
- Responsive, communicative office and scheduling staff
- Flexible care levels from a few hours to 24/7
- Respite care available so family caregivers can rest
- Family-run organization with long-tenured caregivers
- Helped clients navigate insurance reimbursement paperwork
The Bad
- One reviewer wished caregivers were trained in CPR
- One reviewer wanted shorter 2-hour visit blocks instead of 4-hour minimums
- No published pricing information available
AI-generated from reviews and community data.
Home Instead is a senior living community in Bozeman, Montana offering Assisted Living. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.9 out of 5 across 59 reviews.
About Home Instead
Home Instead in Bozeman, Montana provides in-home assisted living and companion care services, helping seniors remain in their own homes with professional support for daily activities, personal care, and household tasks.
Families consistently praise the caregivers for their genuine compassion and reliability. Parents report that their relatives, even those initially resistant to in-home care, develop strong bonds with their assigned caregivers. Reviewers highlight the staff's ability to adapt to changing needs, whether managing chronic conditions like arthritis or MS, supporting recovery after surgery, or providing specialized care for Alzheimer's. One family wrote, "She trusts them and more importantly likes them." Beyond direct care, families appreciate the office staff's responsiveness and their skill at matching clients with the right caregiver.
The administrative support stands out in reviews: families living far away or abroad report feeling confident in the management of their relative's care plan, with the office handling scheduling adjustments, insurance paperwork, and coordination as needs shift. Communication is described as open and empathetic throughout the organization.
Home Instead holds a 4.9/5 Google rating across 57 reviews, with all sampled reviews at five stars.
Types of Care at Home Instead
Assisted Living
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Grocery Shopping and Errands
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Help Me ChooseReviews of Home Instead
4.9overall · 59 ratings combined
4.9★ on Google (59)
Tamara Majszak
Jul 2026
We can't thank Home Instead enough for making it possible for my mother, who lives out of state in a care facility, to attend my daughter's wedding. Without their compassionate caregivers providing assistance during both the rehearsal dinner and the wedding, this special family celebration simply wouldn't have been possible.<br><br>Their professionalism, kindness, and attention to my mom's safety allowed our entire family to be fully present and enjoy every moment without worrying about her care. Knowing she was in such capable and caring hands gave us incredible peace of mind and made the weekend even more meaningful.<br><br>We are deeply grateful to the Home Instead team for helping create memories our family will cherish forever. If you're looking for compassionate, dependable caregivers who truly make a difference, I wholeheartedly recommend Home Instead.
Elizabeth Rote-Padwick
Jul 2026
I initially reached out to Home Instead to get the ball rolling for in home care for our elderly parents. We wanted to establish a relationship with a company we can trust and depend on.<br><br>We were recommended by a friend who shared her positive experience with Home Instead, their services and their thorough vetting process.<br><br>When I reached out, the staff could not have been more genuine and accommodating. The communication was flawless. A plan was quickly implemented and a meet and greet arranged.<br><br>Not only did Home Instead pair our parents with a perfect match to provide in home care, but they really listened and addressed all of our concerns.<br><br>We plan on continuing our relationship with Home Instead throughout this life journey and highly recommend them!
Diane Beeman
Feb 2026
reputable dependable professional<br>good experience
Paula Mills
Feb 2026
The care and support was helpful . I would have liked to have 2 hour blocks instead of 4 hour blocks.
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers Assisted Living.
Where is Home Instead located?
Home Instead is located at 517 S 22nd Ave Ste 8 in Bozeman, Montana.
What do families say about Home Instead?
Home Instead in Bozeman is an in-home care agency (not a residential facility) that families use to keep aging parents and spouses safely at home, offering everything from light housekeeping to 24/7 companion and personal care. Reviewers consistently praise the office staff for carefully matching caregivers to clients and for being responsive during emergencies, transitions, and end-of-life care. The agency holds a 4.9 out of 5 rating across 57 Google reviews.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Bozeman bring help to the house: daily living, companionship, and respite for family caregivers.
