4.1(63 ratings)· Knoxville average: 4.2
1 / 2CMS Care Compare
Reviews of Holston Health and Rehabilitation Center are mixed, with several families praising the rehab therapy team and attentive daily care, while others report serious lapses in medical responsiveness and staffing. It's a 94-bed skilled nursing facility geared toward short-term rehab and long-term chronic care, with hospice and home health services also offered.
AI-generated from reviews and community data.
Holston Health And Rehabilitation Center is a senior living community in Knoxville, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.1 out of 5 across 63 reviews.
Holston Health & Rehabilitation Center in Knoxville, Tennessee is a 94-bed skilled nursing facility providing 24-hour nursing care and supervision. The center serves individuals recovering from illness, injury, or surgery, as well as those managing chronic medical conditions with acute changes requiring frequent medication adjustments or medical treatment.
The facility offers comprehensive nursing support with assistance in daily activities including bathing, dressing, meals, incontinence care, mobility, and medication management. Nurses are available on-call 24 hours a day, 7 days a week. The center also provides home health care services through Registered Nurses and Licensed Practical Nurses for patients meeting qualifying criteria with physician orders, and specializes in hospice care for patients whose illnesses no longer respond to cure-oriented treatments.
Holston Health features an onsite rehabilitation facility with comprehensive therapy services staffed by specialized physicians, nurse practitioners, nurses, and therapists. The community commonly serves patients recovering from strokes, joint replacement surgery, cardiac procedures, and serious illnesses, offering a full spectrum of resources to support recovery and return to health.
The facility operates as part of NHC, a healthcare system established in 1971 that serves seniors across ten states. The campus is described as private and spacious, designed to provide a more personalized, friendly environment rather than an institutional feel.
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Help Me Choose4.1overall · 63 ratings combined
4.1★ on Google (63)
ivy
Jan 2026
y’all almost killed my grandfather by letting him rot in his bed with a blood infection for over a week. you people only sent him back to the hospital when his fever hit over 105. i’m shocked y’all haven’t been sued yet, because i’m seeing a lot of people in your reviews with similar experiences. please don’t admit your loved ones here
Thomas K. Johnson
Jul 2025
This evening I was in terrible pain, and I had to wait three hours after the time I was supposed to receive the pain meds my doctor had prescribed. I was beginning to wonder when it is time to dial 911 from a hospital room. Probably this is the result of insufficient staffing.
Randy-Tracey Jenkins
Jul 2022
I am not even sure where to start. From the initial phone call before he was admitted all the way to the discharge, the staff was excellent! The office staff, doctor, nurses, physical therapists, occupational therapists, the employees that cleaned his room and delivered his meals were so very kind and helpful. I highly recommend Houston Health and Rehabilitation Center. My dad spent almost a month here due to a nasty fall. I never worried about him. They took very good care of him. My dad has spent a bunch of time in rehabs over the last 20 years due to falls. I would select this one again in a hot minute, if he ever needs another rehab. I chose this facility from their ratings and a recommendation from a friend. I am so happy that I chose Holston Health and Rehabilitation Center and very thankful for their help and kindness. Tracey Winters Jenkins
Bob Buteau
Nov 2021
The staff was great, especially the Therapy group. They would push you and you even know it. I had coved and when I arrived I could not move at all. Within 2 weeks they had me walking. I can not say enough about the whole staff here. They are very nice and they know what they are doing. Thanks again!
Mary Nelle Osborne
Oct 2021
I have visited around lunch the past two Sundays. Weekends tend to be when staff are fewer but, they manage very well! Mamaw was in a wheelchair in the hall enjoying her lunch and making a big mess because she can’t see. That’s okay. Staff made sure to let me know that after lunch they would change her top. I was glad to pitch in on that. Her bed was newly made up with clean sheets accomplished while she was enjoying lunch. We were able to enjoy some music in the Dino g ball before church started and many residents gravitated to our piano playing and singing. Overall, the staff were working hard to get trays served, picked up and meds delivered. But, it was also obvious that they enjoyed seeing residents out and about. Masks were on staff for the most part. Mamaw was happ, clean and safe which is the most important thing.
4 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2022
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Holston Health And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Holston Health And Rehabilitation Center is located at 3916 Boyds Bridge Pike in Knoxville, Tennessee.
Reviews of Holston Health and Rehabilitation Center are mixed, with several families praising the rehab therapy team and attentive daily care, while others report serious lapses in medical responsiveness and staffing. It's a 94-bed skilled nursing facility geared toward short-term rehab and long-term chronic care, with hospice and home health services also offered.
Holston Health And Rehabilitation Center had 4 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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