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Hillcrest Health & Rehab

1702 Hillcrest Dr

3.2(107 ratings)· Bellevue average: 4.1

Hillcrest Health & Rehab, photo 11 / 8

Quick Facts

Total units
151
Year opened
1963
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
151
Market position
Only skilled nursing facility in Bellevue
Memory care setup
Secure Magnolia Terrace and Magnolia Circle neighborhoods
Therapy staffing
In-house clinical team, not contracted therapists
Outpatient partner
On-campus outpatient therapy via Innovate Physical Therapy
Insurance accepted
Accepts Medicare and most private insurance for rehab

What Families Think

Reviews of this Bellevue skilled nursing facility are sharply divided: many families praise the physical, occupational and speech therapy teams and individual nurses and aides by name, while a large number of reports describe serious lapses in basic care, hygiene, and staffing. With a 3.2 average across 107 reviews, the pattern suggests inconsistent care quality depending on shift, staffing levels, and unit.

The Good

  • Physical, occupational and speech therapy consistently praised
  • Several named nurses and aides singled out as caring
  • Large in-house rehab gym for recovery
  • Secure memory care neighborhoods with gardens and daily programming
  • Some reviewers report responsive, attentive care and clean rooms

The Bad

  • Many reports of call buttons unanswered for 15-30+ minutes
  • Multiple accounts of late or missed meals, sometimes hours delayed
  • Several reports of medication delays or mismanagement
  • Multiple reports of understaffing, especially on weekends and nights
  • Several reports of unclean rooms, soiled linens, or neglected hygiene
  • One detailed report of billing/refund delays taking months

AI-generated from reviews and community data.

Hillcrest Health & Rehab is a senior living community in Bellevue, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 107 reviews.

About Hillcrest Health & Rehab

Hillcrest Health & Rehab is a skilled nursing facility located at 1702 Hillcrest Drive in Bellevue, Nebraska, described as the only skilled nursing facility in the city. It is part of the Hillcrest Health & Living network, which provides recovery and senior care services across the Omaha metro area.

The center specializes in short-term rehabilitation for seniors recovering from illness, injury or surgery, including joint replacement, cardiac events or stroke. Guests stay in private or companion suites and have access to a large rehab gym with nearly 10,000 square feet of equipment and exercise space. Physical, occupational and speech therapy are provided by an in-house clinical team rather than contracted providers, and care plans are developed by nurse practitioners, nurses, therapists and social workers. The community partners with Hillcrest Home Care and Innovate Physical Therapy, which offers outpatient therapy on campus, to support smooth transitions and reduce rehospitalizations.

Long-term care is offered in the secure Magnolia Terrace and Magnolia Circle neighborhoods, which feature a tranquil indoor garden, aviary, aquarium, family-style dining and daily programming. Residents needing ongoing care receive 24-hour support in a structured, dignified environment.

Amenities include furnished lounges, a retro 50s-style family room, an outdoor courtyard with a playground, and a chapel. Dining is a notable feature, with meals made to order by an executive chef served in dining rooms or in-room, and the on-site 1702 Bistro offering sandwiches, salads and other casual fare with indoor and outdoor seating.

Hillcrest Health & Rehab accepts Medicare and most private insurance plans for rehabilitation services, and shares an electronic health record system across the Hillcrest Health & Living network to support coordinated care.

Video Tour

Types of Care at Hillcrest Health & Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Hillcrest Health & Rehab

3.2overall · 107 ratings combined

3.2★ on Google (107)

Hera

Jul 2026

via Google

DANGEROUS. In the week my grandmother spent there, not once was she scheduled for a shower or had bedding or towels changed. There was week old blood on her sheets and the nurse just threw a blanket over it. Meals and medications were hours late everyday, (due to short staffing maybe) and when nurses were called (with a call button that was literally from '98) they told her that they had already been there, which they hadn't, and blamed her memory, then they did the same thing with her discharge papers and her prescriptions. To top it all off, during a visit the fire alarm went off four times over the course of 3 hours, which they kept dismissing until the fire department finally found an electrical fire burning in the walls hours later. I am never ever sending any of my loved ones here again, not until that company updates its technology, basic needs, and staff.

Marcie Hansen

Jun 2026

via Google

This place was pure torture to be in. First of all…the food! Many dishes foreign to my palate and so salty it was often inedible! In all fairness some dishes were very good but unavailable for seconds. Snacks were not available…hard to be hungry stour paying hundreds of dollars for a room. A few and far between floor help were available and it took an act of congress to get a nurse in a timely manner! I was treated with kindness by most of the staff and the ancillary staff were great bút time with them very limited. I must mention that during my six day/night stay dispensing of ordered/schedule left much to be desired!<br>I’m 82 and had a 35 year career in nursing…I would make a major overhaul with this place big time! When dirty linen is left on the floor from shift to sh, and food is served thàt is often inedible, and waiting over an hour to speak to a nurse and being left alone for long periods of time…in my estimation are ALL totally unacceptable! Yes, I made a formal complaint and had the Administrator in my room tò voice my concerns!<br>It goes without saying…I do not recommend being a patient here for anyone…EVER!

Liz Appleby

Jun 2026

via Google

Terrible place not clean no help. Run from this place! Sincerely Liz Appleby.7

Judith MD-Kelsey

Jun 2026

via Google

So far, I have been very impressed with Bellevue Hillcrest Rehab. This location was highly recommended and I can see why. So far, my father has reported being treated with great care from staff when I am not with him. When I am with him and he needs help, they have responded in 3 minutes or less. I had one concern that I voiced and it was IMMEDIATELY addressed to be corrected. Father has been there two weeks and so far, this has been top notch service and world class care.

Mike McAdams

May 2026

via Google

I had to get out of there before they killed me refused to give me the medications so now I'm back in the hospital 4 days now so they can get me back to myself i wouldn't make my dog stay there!!!

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Government Inspection History

6 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 30, 2025Health Complaint4 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 28, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026

Sep 3, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Mar 11, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

Dec 17, 2024Fire Safety StandardHealth Standard13 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 30, 2025

Oct 17, 2023Fire Safety StandardHealth Standard8 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Have enough outside ventilation via a window or mechanical ventilation, or both.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

Sep 20, 2022Fire Safety StandardHealth Standard23 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Ensure staff are vaccinated for COVID-19

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Perform COVID19 testing on residents and staff.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hillcrest Health & Rehab offer?

Hillcrest Health & Rehab offers Skilled Nursing / Long Term Care.

Where is Hillcrest Health & Rehab located?

Hillcrest Health & Rehab is located at 1702 Hillcrest Dr in Bellevue, Nebraska.

What do families say about Hillcrest Health & Rehab?

Reviews of this Bellevue skilled nursing facility are sharply divided: many families praise the physical, occupational and speech therapy teams and individual nurses and aides by name, while a large number of reports describe serious lapses in basic care, hygiene, and staffing. With a 3.2 average across 107 reviews, the pattern suggests inconsistent care quality depending on shift, staffing levels, and unit.

How did Hillcrest Health & Rehab do on recent health and safety inspections?

Hillcrest Health & Rehab had 6 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hillcrest Health & Rehab?

Submit the Request Information form on this page to connect with Hillcrest Health & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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