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Hickory Creek at Columbus

5480 E 25th Street

4.2(33 ratings)· Columbus average: 4.5

Part of American Senior Communities · 104 communities · 4.1★ average

Hickory Creek at Columbus, photo 11 / 5

Quick Facts

Total units
36
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
36
Discharge Planning
Care team meets family within 72 hours of admission
Hospice Partnership
Partners with local hospice providers for end-of-life care
Respite Care
Short-term respite stays available, can extend to long-term

What Families Think

Reviews of Hickory Creek at Columbus are mixed, with several families praising devoted, hard-working CNAs and nurses who provided attentive rehab and long-term care, while others describe serious lapses in cleanliness, staffing responsiveness, and basic care. The facility offers a range of services from short-term rehab to hospice, but experiences with day-to-day care quality appear inconsistent depending on staff and timing.

The Good

  • Hard-working, caring CNAs and nurses
  • Strong communication during hospice and end-of-life care
  • Structured discharge planning within 72 hours of admission
  • Long-term family trust across multiple admissions
  • Physical, occupational, and speech therapy on-site

The Bad

  • One report of unclean rooms and unaddressed hygiene issues
  • One report of slow response times for bathroom assistance
  • One report of missed medications and unexplained oxygen use
  • Some reviewers found supervisory staff unresponsive until complaints escalated

AI-generated from reviews and community data.

Hickory Creek at Columbus is a senior living community in Columbus, Indiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.2 out of 5 across 33 reviews.

About Hickory Creek at Columbus

Hickory Creek at Columbus is a senior living community in Columbus, Indiana, offering short-term rehabilitation, long-term care, respite care, and hospice care services.

Short-term rehabilitation serves those recovering from stroke, cardiovascular difficulties, orthopedic surgery, and other debilitating conditions, with the goal of helping participants return home safely. Care includes physical, occupational, and speech/language therapies delivered by an interdisciplinary team of doctors, nurses, therapists, and social workers. The community features a Road to Recovery program where the care team, patient, and family meet within 72 hours of admission to establish discharge goals. Services encompass wound care, rehabilitation screenings, fall prevention, contracture management, mobility training, and strength-building wellness programs.

Long-term care is available for those who require assistance with daily tasks due to illness, injury, frailty, or other limitations. Licensed nurses, specially-trained health care aides, and an interdisciplinary care team provide services under physician guidance. Residents receive physical, occupational, and speech therapies to maintain independence, supported by social services and activities in home-like, secure settings. The community accepts private pay and Medicaid for qualified applicants, with specialists available to assist with the application process.

Respite care offers short-term stays for elderly individuals, allowing family caregivers a break from their responsibilities to travel, pursue employment, recover from illness, or address personal needs. The community evaluates each guest's needs and provides appropriate care levels to ensure comfortable stays, with the option to extend into longer-term care if needed.

Hospice and palliative care services provide comfort and pain relief for those facing terminal illness through a team approach including skilled nursing, respite care, spiritual and bereavement counseling, medical equipment and supplies, social services, and pharmacy support. The community partners with local hospice providers and assembles interdisciplinary teams of physicians, nurses, aides, volunteers, social workers, and clergy to serve hospice patients and their families.

Types of Care at Hickory Creek at Columbus

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Hickory Creek at Columbus

4.2overall · 33 ratings combined

4.2★ on Google (33)

Brittney Hamner

Jun 2026

via Google

Most of the CNAs were awesome with my mom while she was there for rehabilitation after a hospital stay. There were a few CNAs and nurses who were amazing and really seemed to care, but some of the ladies in charge were not friendly and only seemed to care when they were called out on it. It shows a 5 star facility, but most of the patient bathrooms were never available, they were always "out of order", and when my mother had to use the bathroom (She needed assistance) it usually took an hour for someone to get to her, until we usually had to call someone or find someone to help. My family and I understand that obviously my mom was not the only patient there, but for being a 5 star facility they should have tried better. There are worse facilities that she could have gone to, but I now know there are better than Hickory Creek.

Carni Vore

May 2026

via Google

Very nice staff. They were kind and helpful.

maria rodriguez jr

Feb 2026

via Google

this is where my friend ended up at he was taken care of

Jason Smith

May 2024

via Google

I couldn’t have asked for or expected better care, commitment, communication and professionalism for my loved one than they and I both received during the 3 months my loved stayed there until their death. I got to know many of the staff there and they were always open, friendly and went out of their way to accommodate the needs of my loved one’s care. I highly recommend to anyone searching for the right place for a family member to look no further than Hickory Creek at Columbus. I will remember the staff and the time spent there for the rest of my life. I’m very thankful and grateful for all the specialized care they provided.

Kayla Renae

Nov 2023

via Google

Do not send your loved ones to this facility. I was placed at Hickory creek for rehab after a lengthy hospital stay. It was an absolute nightmare and I signed myself out the very first night. It was absolutely disgusting. There was filth all over the walls, in the bed remote, and not to mention feces trail on the floor outside my room. My elderly roommate was nonverbal and they brought her food in and gave her one bite then a few minutes later came and took her tray away without feeding her more. I was not given my medication and was told the hospital “never sent orders over”. I was left on oxygen when I had never been on it before. No one checked to see if I could come off of it. When family arrived to pick me up they asked the male nurse about the situations that happened and he said “it’s not the first time things like this have happened.” Overall a very horrible place to be and see elderly neglected. I will never recommend this facility.

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Government Inspection History

4 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 12, 2025Fire Safety StandardHealth Standard7 citations
  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025

  • Ensure proper storage of liquid oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

Aug 29, 2024Fire Safety StandardHealth Standard5 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2024

Jan 16, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024

Jun 12, 2023Fire Safety StandardHealth Standard11 citations
  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 19, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hickory Creek at Columbus offer?

Hickory Creek at Columbus offers Skilled Nursing / Long Term Care.

Where is Hickory Creek at Columbus located?

Hickory Creek at Columbus is located at 5480 E 25th Street in Columbus, Indiana.

What do families say about Hickory Creek at Columbus?

Reviews of Hickory Creek at Columbus are mixed, with several families praising devoted, hard-working CNAs and nurses who provided attentive rehab and long-term care, while others describe serious lapses in cleanliness, staffing responsiveness, and basic care. The facility offers a range of services from short-term rehab to hospice, but experiences with day-to-day care quality appear inconsistent depending on staff and timing.

How did Hickory Creek at Columbus do on recent health and safety inspections?

Hickory Creek at Columbus had 4 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hickory Creek at Columbus?

Submit the Request Information form on this page to connect with Hickory Creek at Columbus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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