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Hawthorne Center for Rehabilitation and Healing of Brandon

851 West Lumsden Rd

4.7(104 ratings)· Brandon average: 4

Hawthorne Center for Rehabilitation and Healing of Brandon, photo 11 / 2

Quick Facts

Total units
132
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
132
Visitor policy
All visitors must sign in and out

What Families Think

Reviewers largely praise the nursing and rehab staff at Hawthorne Center for Brandon, especially the nurse practitioners who they say are attentive and compassionate. However, one detailed report describes a serious lapse in care—a missed UTI and unexplained injuries—paired with what the family called dishonest communication from administration, which stands in sharp contrast to the otherwise high overall rating.

The Good

  • Nurse practitioners praised for attentive, compassionate care
  • Nursing and rehab staff called professional and committed
  • Facility described as well maintained and attractive
  • Visitors required to sign in and out

The Bad

  • One serious report of a missed UTI and unexplained injury
  • Family alleged administration was dishonest about a fall
  • No published pricing information available
  • Mixed feedback on food quality

AI-generated from reviews and community data.

Hawthorne Center for Rehabilitation and Healing of Brandon is a senior living community in Brandon, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.7 out of 5 across 104 reviews.

About Hawthorne Center for Rehabilitation and Healing of Brandon

Hawthorne Center for Rehabilitation and Healing of Brandon is a skilled nursing and long-term care community in Brandon, Florida, licensed for 132 residents. The facility provides post-hospital rehabilitation and ongoing nursing care.

Families highlight attentive clinical staff and a well-maintained environment. Multiple reviews praise individual nurse practitioners, particularly Patricia Robinson, for frequent check-ins, responsiveness to medical concerns, and compassionate care. One family noted the nursing staff "seem very professional and compassionate" and "attentive as possible," while others commended CNAs and specialists like pain management staff for going beyond typical duties. The facility maintains visitor check-in procedures as a security measure.

Hawthorne Center holds a 4.7 out of 5 Google rating based on 104 reviews. While the majority of families report positive experiences with staff competence and care quality, at least one review raised concerns about discharge protocols and clinical decision-making, suggesting experiences vary.

Types of Care at Hawthorne Center for Rehabilitation and Healing of Brandon

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Hawthorne Center for Rehabilitation and Healing of Brandon

4.7overall · 104 ratings combined

4.7★ on Google (104)

Gina Townsend

May 2026

via Google

Nesha from pain medicine was exceptionally helpful. She went beyond what most would to make sure I got my pump replaced. She is very caring and a delight to work with. The nurses and most of the CNAs were great. They were there when I needed them. Rachel from transport was excellent. She is definitely an asset to company. And lady April went out of her way to Make sure things were done like they were suppose to be. The only complaint I have is the food. I’m sorry but most of it was not very appetizing. And Patrica the nurse practitioner was beyond wonderful. Such a pleasure to be around. And she took care of your problems right away . Kesha from pulmonary was an absolute doll. I looked forward to her visits. She was concerned and she showed it.

cummingsj18

Mar 2026

via Google

I would give this place a zero if I could. I am shocked at anyone who give a good review, but anyway. My father in law was put in this facility after being in the hospital he was there a few weeks and we tried to take him out early. The Social worker told me and my sister in law we could not do that the Dr. and Physical therapy would not sign off because he was still weak and was falling when they would walk him. She also said it would be against medical advice and we would have to pay they whole stay if we took him out. She also assured us that is cost was covered by insurance if therapy would need extended anyway he ended up with a server uti that went unrecognized til I called nurses station informed he possibly had one they tried antibiotic but he had to go the hospital for it while there they dr asked if he had fallen or been jerked up by someone catching him when he was falling i asked why he had damage to his liver that was bleeding with a hematoma on it. I told the Dr. About the conversation with the Social worker. I then went to Hawthorne went to the Social worker she then called the Administrator and Adon they came in I told them what the dr had said the Administrator then told me the Dr from Brandon hospital always accuses the nursing home that he has not fallen there a bunch of lies. A month or so later at South Florida Baptist hospital the dr in the er asked about the injury to the liver if he had fallen he could tell it was older I let him know about this facility and there lies. We decided at the time not to pursue anything because he didn't lose he life over although it caused him great pain and trauma plus a longer set back which he hasn't fully came back from. And they also had the Nerve of it all to send us a bill which my husband paid and I am trying to get back because now it's about principle My Father in law gets injured,then they lie, and think they should get money. I have called several staff, left messages, no return call which I don't expect much else. This place is not where I would ever put a family member and assure my friends won't either.

Sabrina Protic

Mar 2026

via Google

Nurse practitioner Patricia Robinson provided excellent care for my mom. She made frequent visits, listened to our concerns and kept us up-to-date on her progress. She is an asset to the Hawthorne team.

Steven Hefner

Feb 2026

via Google

92 yo mother has been there only 2 days but the facility is well maintained and attractive. Everyone is required to sign in and out which is a plus. The nursing staff seem committed to helping the patient transition to their new surroundings and seem very competent. My mother has been here for a couple of weeks. The staff are very professional and compassionate. They are attentive as possible and seem to take a genuine interest in their patients. My mother has no complaints, nor do I. Food selection is varied and presented well. My mother has now been in rehab for about a month. I would like to express how professional and compassionate the rehab staff have been. They encourage and ensure their wards receive the assistance they need in regaining their ability to take care of themselves. Kudos.

Dane DAlessandro

Jan 2026

via Google

Patricia my nurse practioner, has been a wonderful compassionate nurse practioner for me while I have been here at Hawthorne. I also compliment Nisha my other nurse practioner for the same care. Nisha was VERY helpful forbwarning me to be careful notbto overuse a non opioid pain reliever because of possible adverse reaction with my one kidney & now I found out that Patricia is the one who suggested Nisha talk to me! I'm telling you to be grateful to these women that they are both on top of patient care as they look after us! Posted by Connie D'Alessandro

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Government Inspection History

5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2024Health Complaint1 citation
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2024

Mar 13, 2024Fire Safety StandardHealth Standard9 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

Jan 3, 2024Health Complaint2 citations
  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2024

Dec 10, 2021Fire Safety StandardHealth Standard4 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2022

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2022

Sep 25, 2020Fire Safety StandardHealth Standard8 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity L of L: immediate jeopardy, widespreadCorrected Dec 14, 2020

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity J of L: immediate jeopardy, isolatedCorrected Dec 14, 2020

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2020

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2020

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2020

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2020

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hawthorne Center for Rehabilitation and Healing of Brandon offer?

Hawthorne Center for Rehabilitation and Healing of Brandon offers Skilled Nursing / Long Term Care.

Where is Hawthorne Center for Rehabilitation and Healing of Brandon located?

Hawthorne Center for Rehabilitation and Healing of Brandon is located at 851 West Lumsden Rd in Brandon, Florida.

What do families say about Hawthorne Center for Rehabilitation and Healing of Brandon?

Reviewers largely praise the nursing and rehab staff at Hawthorne Center for Brandon, especially the nurse practitioners who they say are attentive and compassionate. However, one detailed report describes a serious lapse in care—a missed UTI and unexplained injuries—paired with what the family called dishonest communication from administration, which stands in sharp contrast to the otherwise high overall rating.

How did Hawthorne Center for Rehabilitation and Healing of Brandon do on recent health and safety inspections?

Hawthorne Center for Rehabilitation and Healing of Brandon had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hawthorne Center for Rehabilitation and Healing of Brandon?

Submit the Request Information form on this page to connect with Hawthorne Center for Rehabilitation and Healing of Brandon and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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