Compass Rose of Brandon

Krystal Warren

Jul 2026

via Google ↗

Please be aware that while this facility is highly rated online, it recently changed management. The positive reviews from more than two years ago do not reflect the current reality here.<br><br>The only positive aspects left are that the building is kept clean and a few of the individual staff members are genuinely caring.<br><br>However, the current administration has been deeply disappointing. We chose this facility specifically for their Extended Congregate Care (ECC) license, but they completely failed to deliver the services required under this designation. Furthermore, communication regarding the plan of care was incredibly poor. We were not informed about changes, despite repeated attempts to get answers from management. Beware, especially if your loved one needs an extended level of care.

Jaye Dimando

Dec 2025

via Google ↗

Don’t not expect feedback. My calls and emails are very very rarely returned.

linda dunn

Dec 2024

via Google ↗

Very caring staff and it comes with a beautiful facility. Everyone there wants to help the residents to have quality care.

Jessica Freedom

Nov 2024

via Google ↗

This was the worst place I’ve ever been in my entire life and the most stressful and emotionally abusive and degrading environment I’ve ever been through it is overpriced for substandard food that almost killed me and a tiny room they subjected me to everything including food shaming by clients I was bullied and intimidated by the staff they broke hippa law with me which is a crime I went to the emergency room 2x because of their neglect and they still charged me full price there every day I was in hospital I nearly died there their neglect of clients needs is criminal buzzers go off all time in rooms and are often ignore them they have their favorites they allowed my therapy cats to be abused and refused to give me a key to my room for three weeks my cats were neglected when I spent the first night in emergency room I fought back and cursed them out they shamed me for crying and treated me like Pablo’s dog with my medicine they often refused to take my blood pressure and medication denied me they are very controlling everything they promised they would provide for my care was not provided including my special food plan everything they promised would not happen to me happened

Steve Lucas

Sep 2024

via Google ↗

Hello I came here for respite stay and I have to say this place is “classy and well organized “<br>Staff is very awesome and they treat you with respect<br>Would come back if needed