MyLivingChoice

Hartford HealthCare at Home

65 Commercial Blvd

5(27 ratings)· Torrington average: 4.3

Hartford HealthCare at Home, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1966
Memory care support
Dedicated dementia program for Alzheimer's patients
End-of-life care
Inpatient hospice services for pain management
Billing support
Financial counselors help with insurance and payment
Innovation
Involved in telehealth research collaborations

What Families Think

Reviewers consistently praise the physical and occupational therapists and nurses from Hartford HealthCare at Home for their skill, warmth, and dedication during recovery from hospitalization or surgery. The agency has a strong 5-star rating across all reviews, with several families specifically requesting the same therapist for repeat care needs.

The Good

  • Therapists and nurses described as knowledgeable and personable
  • Patients recommend nurse check-ins after hospital discharge
  • Strong emotional bonds formed with long-term therapists
  • Perfect 5-star rating across all reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Hartford HealthCare at Home is a home health agency serving Torrington, Connecticut offering Home Health. Families rate it 5.0 out of 5 across 27 reviews.

About Hartford HealthCare at Home

Hartford HealthCare at Home is a home health care agency in Torrington, Connecticut, offering nursing, rehabilitation, and supportive services to help people live independently at home. For more than a century, the organization has provided skilled nursing, registered dietitians, social workers, home care aides, and personal care attendants to individuals with complex medical needs or those recovering from hospitalization.

The agency offers specialized services including cardiac and respiratory care, physical and occupational therapy, wound care, and speech therapy. A dedicated dementia program serves those diagnosed with Alzheimer's disease. Hartford HealthCare at Home also provides palliative care and inpatient hospice services focused on pain and symptom management to ensure comfort and dignity during end-of-life care.

Clinical teams work closely with patients, families, and physicians to develop personalized care plans tailored to individual needs. The organization employs financial counselors to assist with insurance questions and payment options, helping families navigate the costs of care.

Beyond direct patient services, Hartford HealthCare at Home is active in the community, providing flu clinics each fall. The organization has received recognition including the Health Care at Home Innovation Award from the Connecticut Association for Healthcare at Home, and has collaborated on telehealth research projects that have demonstrated positive outcomes for patients and providers.

Types of Care at Hartford HealthCare at Home

Home Health

Amenities

Community Amenities

  • On-Site Nurse (RN)

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Reviews of Hartford HealthCare at Home

5overall · 27 ratings combined

5★ on Google (27)

Kara Jones

Jun 2026

via Google

Wonderful experience! The nurses and physical therapists were so knowledgeable, kind and personable! Very helpful and supportive!

George Craig

Mar 2026

via Google

We learned a lot from the nurses that came to our house. They were all very knowledgeable and we learned something new from everyone of them. We highly recommend any patient that is discharged from the hospital but still has some health conditions should have a nurse check in on them.

cindy spinelli

Mar 2026

via Google

I had a L Hip Replacement Revision. I chose HHC the first time and was so very pleased with Kristina, I requested to have her for my PT again. We both found it hard to say goodbye, again! She’s such a warm and fun person! She made me look forward to doing my therapy! Thank you!

Donna Gray

Dec 2025

via Google

All my PT and OT therapists were great, friendly, on time, knowledgeable. My best therapist was with me for many weeks. She is the greatest. I not going to say her name, when we had my last session is was sad. I told her she was an angel 💛💛💛

BYTHa ReiCHLeR

Dec 2025

via Google

Everyone did their best to help with the condition I'm going through and worked hard to get positive results with my outcome! I'm very grateful for their efforts and time!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Hartford HealthCare at Home, never sold or shared.

Medicare Quality of Care

Hartford HealthCare at Home is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well81%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

650 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Better than

How patients did

  • Care started within 2 days of referral92%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly86%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations83%US 61%

Service area

Hartford HealthCare at Home reports serving 269 ZIP codes, including Hartford, Bridgeport, New Haven, Waterbury, Norwalk, West Hartford, New Britain, Hamden, Bristol, Cheshire and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077041. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Hartford HealthCare at Home offer?

Hartford HealthCare at Home offers Home Health.

Where is Hartford HealthCare at Home located?

Hartford HealthCare at Home is located at 65 Commercial Blvd in Torrington, Connecticut.

What do families say about Hartford HealthCare at Home?

Reviewers consistently praise the physical and occupational therapists and nurses from Hartford HealthCare at Home for their skill, warmth, and dedication during recovery from hospitalization or surgery. The agency has a strong 5-star rating across all reviews, with several families specifically requesting the same therapist for repeat care needs.

Does Medicare cover care from Hartford HealthCare at Home?

Yes. Hartford HealthCare at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Hartford HealthCare at Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Hartford HealthCare at Home?

Submit the Request Information form on this page to connect with Hartford HealthCare at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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