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Harmony at Waldorf

11239 Berry Rd

4.1(29 ratings)· Waldorf average: 4.1

Harmony at Waldorf — photo 11 / 5

Quick Facts

Therapy access
On-site PT/OT via Powerback Rehab partnership
Transportation
Arranged rides to routine medical appointments
Location adjacency
Near hospitals and medical centers

What Families Think

Families frequently single out one staff member, Katina Butler, for exceptional patience and follow-through during the move-in process, and several reviewers describe the overall care team as attentive and family-oriented. One reviewer reported a serious billing dispute involving a refundable deposit that was not returned after 30 days, raising concerns about responsiveness from management.

The Good

  • Staff repeatedly praised as attentive and family-oriented
  • Standout support from a specific move-in coordinator
  • Clean, modern, welcoming community atmosphere
  • Day and night care described as attentive

The Bad

  • One report of a refundable deposit not returned after 30+ days
  • One reviewer described unresponsive executive director on billing issue

AI-generated from reviews and community data.

About Harmony at Waldorf

Harmony at Waldorf is a senior living community in Waldorf, Maryland, offering independent living, assisted living, and memory care neighborhoods designed to support comfort, connection, and peace of mind at every stage of life.

The community provides 24/7 care support with a knowledgeable, highly trained care team. On-site physical and occupational therapy is available through a partnership with Powerback Rehab, and transportation can be arranged to routine health appointments such as visits to the dentist or optometrist. The community is conveniently located near hospitals and medical centers for additional services when needed.

Harmony at Waldorf offers educational resources on wellness, caregiving, and healthy aging, providing practical guidance and meaningful support for residents and families. The community emphasizes fostering friendships and creating opportunities for joy, purpose, and fulfillment through social activities and engagement.

Located in Waldorf, the community benefits from the area's natural beauty and convenient access to both Washington, D.C., and the Chesapeake Bay region. The design of each neighborhood reflects Waldorf's blend of small-town warmth and modern convenience, with amenities including dining spaces, sunrooms, gardens, and recreational activities such as pool.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.1overall · 29 ratings combined

4.1★ on Google (29)

Amy Thorpe

Feb 2026

via Google

We’re grateful for Harmony at Waldorf for the level of care, patience, and kindness they’ve shown to our parents and us. We are most especially grateful for Katina Butler who has gone above and beyond, by leaps and bounds to assist our family with transitioning our parents from their home to this beautiful community where they can live life to the fullest of their ability. Ms. Butler is a one-in-a-million rock star! Ms. Butler answered every phone call and email with her full attention and care. She always made time for us (even when we showed up without an appointment) and always treated us like we were her only clients. She was always in a good mood and happy to help us. She always greeted us with a smile. She remembered little nuances about my parents and their needs that would help them feel comfortable. I believe she has a true gift for the work she performs, and I’m so grateful for her. Moreover, we love the atmosphere at Harmony, the modern yet traditional decor is relaxing, clean, and inviting. The staff is always friendly and welcoming and I know that’s not always easy with the level of work they all perform. We just wanted to let them and everyone reading this review know how much we love Katina Butler and we love Harmony. We look forward to having a long and joyful relationship with them and cannot thank them enough for everything they have done!

Sharon Joyner

Jan 2026

via Google

BEWARE!!!! I toured Harmony at Waldorf and loved the place. It is shiny and new. The rooms are adequate size for one person. My experience went down hill when I put down a FULLY refundable deposit. After the medical staff completed their assessment of my loved one and we decided the total cost was out of our budget, the executive director at Harmony began to ignore my calls about refunding my FULLY refundable deposit. It has been over 30 days and I am still waiting. I have called, sent emails and still no response from her. As beautiful as the facility is that is taken away by the unprofessional and shady business practices. I would not recommend Harmony as this is a sign as to how families will be treated in the future with communication styles and professionalism. DO NOT LEAVE YOUR MONEY until you are 100% sure this is were you want to be and even if you move forward stay on top of them. Good Luck!

Ebonnee Dinkins

Nov 2025

via Google

I had the Pleasure of working with Mrs Katina Butler this morning. She was very professional, patient and knowledgeable. She has worked with Veterans and appreciate the value of providing detailed info to asst with making the right decision..

Michon Hicks

Aug 2025

via Google

Excellent amenities, community resources, services, and phenomenal staff. Katina Butler did a stellar presentation on our tour of the community. The importance of community living using the "age in place model" is innovative and fully places the care and needs of the residents first. What a great place to have in Southern MD for our senior community.

Marcellus McIntosh

Jul 2025

via Google

If you are in need of senior citizens home assistance THIS IS THE PLACE!! The staff are so family oriented toward the residents at the facility. The care in detail is hands down 5 star! Day and nighttime staff are incredible. My aunt who resides here have made here feel like home. Harmony at Waldorf Has done Made a special mark on my aunt and me here in Waldorf. Big thank you!!

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Frequently Asked Questions

What types of care does Harmony at Waldorf offer?

Harmony at Waldorf offers Assisted Living and Independent Living.

Where is Harmony at Waldorf located?

Harmony at Waldorf is located at 11239 Berry Rd in Waldorf, Maryland.

What do families say about Harmony at Waldorf?

Families frequently single out one staff member, Katina Butler, for exceptional patience and follow-through during the move-in process, and several reviewers describe the overall care team as attentive and family-oriented. One reviewer reported a serious billing dispute involving a refundable deposit that was not returned after 30 days, raising concerns about responsiveness from management.

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