Hanover Place

Kathleen Sarpy

Jan 2026

via Google ↗

My b ame is Kathleen Sarpy and I live at Hanover Place. I moved in January 2, 2025. I chose Hanover place because they accepted my daughter who was 42..no other sr place would take her even tho I was well over 55. We have a lovely 2 b bedroom apt. It is on first floor and is beautiful. Since moving in I was c chosen to be on resident council.i love serving at affairs, I just love to help others. Im sad that Melissa no longer works here. Her arts and crafts were fantastic<br>.we were to make tye dyed shirts and something occurred and she was no longer working here...still waiting for a good replacement for her. She was a gem.<br>We have so many activities..I'm in book club, trivia group, family feud team, we go to restaurants and stores each week..tailgate party..Superbowl party and new years eve was phenomenal...it's so much to do that I have a hard time finishing my book of the month with all going on. If you are looking for a wonderful 55 and over home...look no further..this is it.

Demetrice Mitchell

Dec 2025

via Google ↗

My mother moved into Hanover Place Feb 2025. Jasmine Drew initially was the ideal property manager we thought when my mother first signed the lease.The unit that my mother requested Jasmine assured her that she would get it. When my mother was ready to sign the lease she claimed it was being renovated and it wouldn't be ready til May. My mother decided to get another unit since she was very eager to move in Hanover Place. My mother took another unit. OK this unit had ants and my mother told Jenna the second time and that's when that issue was solved. Now the issue that really made us livid was on July 6th the holiday weekend around 10 am my mother called and told me that she didn't have an electricity in her unit. It was turned completely off. I contacted Comed and found out that her bill had been paid so that wasn't the problem. We were very puzzled about her unit was the only unit that didn't have electricity. I am going to cut to the chase. I had COMED to investigate that Monday. COMED assured me that they didn't turn her electricity off because there was no need. However COMED said it was done INTERNALLY! When I told Jasmine about what COMED told me she was very rude, disrespectful and inconsiderate. Rather than be obnoxious we decided she wouldn't renew her lease for 2026. I can't say disconnected her unit but we do know it was done INTERNALLY.

jorilyn hirsch

Oct 2025

via Google ↗

Worst manager 😒<br>Never met a more incompetent, ignorant, arrogant man. Walks around with ear buds in. Avoiding conversations and dealing with any type of work.<br>Many residents are fed up and trying to get a better manager that cares about their job. Residents deserve to be treated with respect.GLAD THEY GOT RID OF THE HORRIBLE MANAGER BUT THINGS HAVE GONE SIGNIFICANTLY DOWNHILL<br><br>BRING MELISSA BACK<br>She was the only worker who actually cared and treated people well.<br><br>Hope they can find another worker like Melissa.<br>The whole place has gone downhill.<br>Communication is horrible 😪<br>Staff is hardly ever there.

LAURIE DELGADO

Apr 2025

via Google ↗

I love Hanover Place...! The apartments are spacious. The complex is clean. Theres so many things to do here and plenty of events. And holiday events. Calendar is full of fun things to do here. Something for everyone no matter what your interest are. I can't say enough about how nice, friendly, respectful the staff is here including Maintenace. Jasmine is the property manager and is always very friendly, kind, courteous, respectful, funny, and always willing to help you out. She's just an all-around kind person. Any issues you may have, and she will listen to you and get them resolved. I love her trivia nights they are a blast. Jenna is the assistant property mgr. Jenna also is very friendly, kind, courteous, respectful, funny and always willing to help you out if you have any issues that need to be resolved. Jenna helps with our happy hours and they're always a fun time. Melissa is our property liaison. She also is very kind, friendly, respectful, funny and will help you out with anything. Melissa is very crafty, and she is very good at it. She has a craft event twice a month and every time it something different and easy to do. The Maintenace crew Lee and John are the best. Very prompt on getting things fixed. And both are very kind. I honestly cannot say enough about the whole staff here. I love joking around with them and seeing them every day. It's a pleasure to know them all and to talk to them. They all make Hanover Place a fantastic place to live. I enjoy every day here and honestly; I have no complaints. I've been here close to a yr now. To me the whole staff is a blessing. They make my day every day. Nowadays it's hard-to-find people with their qualities in this world. Can't find a more compassionate crew. They have it all in my book.

Holly Boothe

Apr 2025

via Google ↗

My mother in law just signed her lease to move in and so far we’ve all been impressed with how available Jenna has been in making us feel welcome and she’s been so patient with all of the questions we’ve had. Can’t wait to get settled in!