MyLivingChoice

Hallmark Healthcare of Pekin

2501 Allentown Road

4(69 ratings)

Hallmark Healthcare of Pekin — photo 11 / 3

Quick Facts

Total units
71
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
71
Therapy
On-site PT and OT rehab department
Stay type
Offers short-term rehabilitation stays

What Families Think

Reviewers consistently praise individual nurses, CNAs, and the rehab team at Hallmark Healthcare of Pekin, with many families describing loving, attentive end-of-life and short-term rehab care. However, a recurring set of complaints about understaffing, slow response times, and inconsistent cleanliness suggests the quality of care can vary significantly depending on shift and staffing levels at any given time.

The Good

  • Rehab and PT/OT staff praised by multiple families
  • Many specific nurses and CNAs named and thanked
  • Compassionate end-of-life care described by several reviewers
  • Responsive administrators and social workers in several accounts
  • Short-term rehab stays get people walking again

The Bad

  • Multiple reports of slow call-light or door response times
  • Several reviewers describe understaffing affecting care quality
  • Multiple complaints about cleanliness (soiled beds, overflowing toilets)
  • One report each of medication timing errors and admission issues

AI-generated from reviews and community data.

About Hallmark Healthcare of Pekin

Hallmark Healthcare of Pekin is a skilled nursing / long term care community in Pekin, Illinois. The community is licensed for up to 71 residents.

Families rate Hallmark Healthcare of Pekin 4 out of 5 based on 69 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 69 ratings combined

4★ on Google (69)

Michelle

Jun 2026

via Google

I very wonderful girl in the office and her husband in maintenance but care was AWEFUL except for a very lovely lady on first shift. As a c n a she took her time. She remembered what she learned in class 3rd shift was mean calling me names. Not knowing that I was a previous L N H A NURSES WERE NOT KIND ONCE I WAS NOT FEELING WELL SHE WAS SUPPOSE TO TAKE MY BP SHE DID NOT. AND SHE GAVE ME MED ANYWAY

Jeffwheeler23

May 2026

via Google

Our mom Marlena Wheeler recently passed away at Hallmark. She was there for five years and eight months. Our family would like to thank the entire staff and administration for giving such great care and love for our mom. This includes day shift, night shift, activities, maintenance, kitchen staff and the administration! The team that is there work very hard every single day. The last three days of mom’s life were not easy. Especially when she passed on Mother’s Day. The entire staff was very patient with the amount of family that arrived at the facility to say good bye to our mom. On behalf of my brothers and family we want to say thank you from the bottom of our hearts ! ❤️

Alison Durst

May 2026

via Google

Sheryl and Mako are so welcoming !! Lovely building with great staff ❤️

Stephanie Shanker

Apr 2026

via Google

My grandma likes it here so I'm glad she is in caring hands

Don M

Mar 2026

via Google

I spent two months in a hospital in AZ. Along the way I spoke with Hallmark in Pekin, IL, to arrange for care once starting March 6. I was going to stay close to my sister. The day before my flight they told us they have no beds available. What a sham. Doing some research, Hallmark has a lot of negative reviews. Thousands lost on tickets and stuff. Avoid this place.

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Frequently Asked Questions

What types of care does Hallmark Healthcare of Pekin offer?

Hallmark Healthcare of Pekin offers Skilled Nursing / Long Term Care.

Where is Hallmark Healthcare of Pekin located?

Hallmark Healthcare of Pekin is located at 2501 Allentown Road in Pekin, Illinois.

What do families say about Hallmark Healthcare of Pekin?

Reviewers consistently praise individual nurses, CNAs, and the rehab team at Hallmark Healthcare of Pekin, with many families describing loving, attentive end-of-life and short-term rehab care. However, a recurring set of complaints about understaffing, slow response times, and inconsistent cleanliness suggests the quality of care can vary significantly depending on shift and staffing levels at any given time.

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Nearby Communities

Other senior living options within 25 miles of Pekin.