Villas of Holly Brook Assisted Living & Memory Care: Bellevue, IL

Dolan McMillan

Jan 2026

via Google ↗ · Report

My mom just celebrated her 82nd birthday yesterday in good health and asked to visit her alma mater, the Villas, today to see Rachel, Sadie and her other friends. This place means the world to us as each and every one of them helped my mom and me in 2023. She went from the poorest condition of her life from Pekin Manor rehab (from a fall) to being fully able to go home, in 3 months of assisted living, in January of 2024. The Director and staff are always welcoming when we visit, and my mom may return someday. But she loves living independently at home for now. We have the Villas to thank for their incredible care and community. She regularly talks to her friends who live there and over the years, we have come to know them and this facility as consistent and caring.

Alissa Lunsford

Jan 2026

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A wonderful facility with wonderful caring people!

Amber Butler

Dec 2025

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Your loved ones are NOT SAFE here.<br>My mother moved in October 1,1025 we moved her back out December 2025, less than 3 months.<br>Staff would not check on my mother on the average of 12-17 hours on a daily basis.<br>Staff will last see them around (4-5 pm) then won’t lay eyes on them again till (8-10:20 am). Longest time was 23 hours.<br>They lie about meal checks. Looking thru my mothers charting from The Villas, we’ve found false documenting. Knowing darn well those checks were never done. We started documenting them after my mother kept telling me she wouldn’t see aides.<br>I have 20 years in healthcare, I’ve seen horrible facilities and this is one of the poorest ran facilities I’ve ever stepped foot in.<br>I have THEIR charting on my mother. My mother could have been in DISTRESS OR DEAD and they’d of never known.<br>Keep in mind your loved ones should have 4 checks a day. Breakfast, lunch, dinner and before bed. But not at this location.<br><br>First set of snow fall ( Sat Nov29, Mon Dec 1st 2025 total 6-7 inches) residents were trapped in unable to access the outside from their units. Took them 5 days (Dec 3rd 2025) to even start addressing it for the residents. Some of the elderly residents did it themselves. Unreal.<br>Staff speaks poorly to residents. Talk about other residents infront of residents.<br>My mother asked Dawn in the dining room about plain yogurt and was told “ you can have your family bring you what you want, we get what we get.” This is not a loving and caring environment.<br>Fire alarms went off twice, staff was no where to be found. Unprofessional.<br>The Director of the facility and the DON have no problem bullying and ganging up of elderly residents. Never once did the facility director welcome my mother, but the moment I called informing her I’d be moving my mother and why. Her and the DON felt the need to go directly to my mothers unit, keep in mind she was there alone. Proceeded to question my mother and kept using the words “independent living.” My mother called my instantly after they left feeling very threatened and bullied by them. To the point she almost called the sheriffs department.<br>I have met with the regional director of The Villa, informed her of all the issues.<br>I will be filing complaints with the state of Illinois.<br>For false documentation and inadequate care for residents.<br>Seriously do better.<br>Most the the staff needs to be let go starting with management.

Amber Butler

Dec 2025

via Google ↗ · Report

Your loved ones are NOT SAFE here. My mother moved in October 1,1025 we moved her back out December 2025, less than 3 months. Staff would not check on my mother on the average of 12-17 hours on a daily basis. Staff will last see them around (4-5 pm) then won’t lay eyes on them again till (8-10:20 am). Longest time was 23 hours. They lie about meal checks. Looking thru my mothers charting from The Villas, we’ve found false documenting. Knowing darn well those checks were never done. We started documenting them after my mother kept telling me she wouldn’t see aides. I have 20 years in healthcare, I’ve seen horrible facilities and this is one of the poorest ran facilities I’ve ever stepped foot in. I have THEIR charting on my mother. My mother could have been in DISTRESS OR DEAD and they’d of never known. Keep in mind your loved ones should have 4 checks a day. Breakfast, lunch, dinner and before bed. But not at this location. First set of snow fall ( Sat Nov29, Mon Dec 1st 2025 total 6-7 inches) residents were trapped in unable to access the outside from their units. Took them 5 days (Dec 3rd 2025) to even start addressing it for the residents. Some of the elderly residents did it themselves. Unreal. Staff speaks poorly to residents. Talk about other residents infront of residents. My mother asked Dawn in the dining room about plain yogurt and was told “ you can have your family bring you what you want, we get what we get.” This is not a loving and caring environment. Fire alarms went off twice, staff was no where to be found. Unprofessional. The Director of the facility and the DON have no problem bullying and ganging up of elderly residents. Never once did the facility director welcome my mother, but the moment I called informing her I’d be moving my mother and why. Her and the DON felt the need to go directly to my mothers unit, keep in mind she was there alone. Proceeded to question my mother and kept using the words “independent living.” My mother called my instantly after they left feeling very threatened and bullied by them. To the point she almost called the sheriffs department. I have met with the regional director of The Villa, informed her of all the issues. I will be filing complaints with the state of Illinois. For false documentation and inadequate care for residents. Seriously do better. Most the the staff needs to be let go starting with management.

Amy Capie

Aug 2025

via Google ↗ · Report

Beautiful facility, and caring staff. As someone single handedly responsible for family, I am so grateful for the staff! Always keeping you up to date and willing to go the extra mile when things come up and I need help. Thank you!