Marjorie Johnson Greuter
Jul 2026
My MIL spent 2 weeks here for rehab of a broken hip. The caregivers were very caring and attentive and we appreciate the work they did!
The Loft of East Peoria
900 Centennial Drive
3.5(91 ratings)
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
CMS Care Compare
What Families Think
Reviews for The Loft of East Peoria are sharply divided: many families describe attentive nurses, CNAs, and therapy staff who helped loved ones recover after falls, surgeries, or hospitalization, while a substantial number of others report serious neglect, understaffing, and safety incidents. Overall the community earns 3.5 out of 5 stars, reflecting this split experience.
The Good
- Many reviewers praise caring, attentive nurses and CNAs
- Multiple accounts of effective physical therapy and rehab progress
- Named staff (Michelle, Mary, Gabby, Rosie) singled out for personalized care
- Some families report proactive follow-up communication after discharge
- A few reviewers note clean dining areas and good food
The Bad
- Several reports of chronic understaffing and slow call-button response times
- Multiple accounts of neglect leading to bedsores, falls, or broken bones
- Some reviewers describe rough handling or rude treatment of residents
- A few families cite unprofessional or uncooperative office/administrative staff
AI-generated from reviews and community data.
About The Loft of East Peoria
The Loft of East Peoria is a skilled nursing / long term care community in East Peoria, Illinois. The community is licensed for up to 120 residents.
Families rate The Loft of East Peoria 3.5 out of 5 based on 91 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.5overall · 91 ratings combined
3.5★ on Google (91)
Joan
Jun 2026
The employees at The Loft of East Peoria were all very professional, helpful, friendly, and very caring to my brother Terry.
Virginia Hajny
Jun 2026
The Loft had caring staff who tried to make you comfortable and safe. I wasn’t fond of their beds as my back isn’t the best. My medication nurse was super and my CNA was great as was most of them. We missed her uplifting words when she was off a couple of days. Therapy was good and busy. The crew in our dining room were very nice, the food was okay except the bacon on our BLT’s the last dinner I had there. I would recommend for therapy and care after hospitalization.
cal macritchie
Jun 2026
The care was excellent. All my nurses were good but Michelle was excellent. She was on top of all my needs. She took the time to answer all my questions. She was very courteous and funny. All the CNAs were very good. I want to commend Alia, Nicole and Ashley. The care from these three was excellent. The night CNA was also excellent, I just don't know her name. I would definitely recommend The Loft to anyone.
Jill Hurst
Jun 2026
Friendly and kind employees and super clean dining area.
Frequently Asked Questions
What types of care does The Loft of East Peoria offer?
The Loft of East Peoria offers Skilled Nursing / Long Term Care.
Where is The Loft of East Peoria located?
The Loft of East Peoria is located at 900 Centennial Drive in East Peoria, Illinois.
What do families say about The Loft of East Peoria?
Reviews for The Loft of East Peoria are sharply divided: many families describe attentive nurses, CNAs, and therapy staff who helped loved ones recover after falls, surgeries, or hospitalization, while a substantial number of others report serious neglect, understaffing, and safety incidents. Overall the community earns 3.5 out of 5 stars, reflecting this split experience.
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